10 Best AI Sales Call Platforms to Boost Productivity

Using AI in sales calls helps to automate dialing, prepare reps better with real-time insights and reduce manual follow-up by automating routine tasks. It also speeds up onboarding, ensures consistent messaging across teams, and enables data-driven coaching for continuous improvement.

• Auto-dialing: AI-powered auto dialers eliminate the need for manual dialing by automatically connecting sales reps to the next lead. This reduces idle time, increases call volume, and helps teams reach more prospects in less time.
• Better call preparation: AI can analyze customer data and past interactions to prepare reps with key insights, allowing them to tailor each conversation and speak with confidence.
• Less manual follow-up work: Using AI in sales helps to handle follow-ups through features like call disposition, notes, and tags. They also generate automated call summaries and conclusions, keeping everything organized without extra manual effort.
• Faster onboarding: AI tools for sales reps help new hires learn faster with AI-generated call summaries, examples, and feedback that show what works best.
• Improved Consistency Across Teams: AI ensures everyone follows the same sales process and messaging, creating a uniform experience for customers.
• Data-Driven Coaching: Managers get performance data and call insights to give focused, practical feedback to their teams.
• Automates Repetitive Tasks: AI sales call software automates time-consuming work like follow-ups, call scheduling, reminders, and CRM updates. It reduces manual effort and allows sales reps to focus on building relationships and closing deals.

Calilio is an AI-powered VoIP platform that helps sales teams manage and analyze calls in one place. It offers an auto-dialer and power dialers to automate dialing, making it easy to reach more leads efficiently. Also, every conversation can be easily recorded and transcribed, so teams can review details and improve call quality without extra work.
Furthermore, Calilio offers AI-powered call reports that include summaries, sentiment analysis, and call conclusions. These reports help sales teams spot customer intent, recognize buying signals, and address recurring concerns that could affect conversions. Call centers can use this data to refine scripts, adjust training, and improve response strategies based on real customer experience.

Pros:

• Easy to set up and learn
• Affordable pricing
• Reliable customer support

Cons:

• Lacks video conferencing
• Limited CRM integration

Gong.io is another leading AI sales tool that helps sales teams understand what makes conversations successful. It captures calls, meetings, and emails, then uses AI to analyze talk patterns, key topics, and buyer reactions. It highlights crucial deal moments, like pricing discussions or next-step commitments, so teams can focus on the interactions that actually move deals forward.

Additionally, Gong.io provides AI-powered summaries, performance dashboards, and predictive forecasting based on hundreds of conversation signals. Sales leaders can use these insights to coach reps, refine messaging, and spot risks before they affect the pipeline.

Pros:

• Superior call recording and management
• User-friendly interface
• Advanced coaching and performance tools

Cons:

• Pricing may be high for smaller teams
• Some data portability issues

Dialpad is an all-in-one communication platform built to improve every stage of the sales call. Its real-time transcription, sentiment tracking, and keyword detection help understand the caller’s intent and proceed accordingly. The built-in AI Live Coach delivers instant prompts, competitor insights, and objection-handling suggestions, turning each call into a guided and data-backed interaction.
Furthermore, Dialpad automates key post-call tasks such as follow-ups, summaries, and CRM updates. Moreover, managers can track performance with AI Playbooks and QA Scorecards, ensuring consistent coaching across teams. 

Pros:

• Easy to use and set up
• Offers strong CRM integrations
• Cost-effective for the features included

Cons:

• Complicated billing
• Some of the key features are locked in expensive plans

Talkdesk is an AI-powered contact center platform that helps businesses deliver faster and smarter customer service. It uses its agentic AI to automate self-service, manage sales calls, and assist agents with real-time guidance. Additionally, its features like Autopilot, Copilot, and Navigator make it easier to handle customer requests efficiently while maintaining a natural, human-like experience.
In addition, Talkdesk provides powerful analytics, low-code customization, and industry-specific solutions to fit different business needs. Its AI sales tools not only improve agent performance but also reduce costs and boost customer satisfaction.

Pros:

• Intuitive and clean UI
• Easy to scale and flexible
• Reliable call quality

Cons:

• It may be expensive for smaller businesses
• Some users report persistent bugs and dropped calls

Aircall is an AI-powered communication and intelligence platform designed to transform sales and support calls more effectively. Its AI Assist Pro feature listens in real time and helps reps stay on track with prompts, call scoring, and structured playbooks. Instead of juggling notes or scripts, reps can focus fully on the conversation while Aircall handles transcription, follow-ups, and summaries in the background. 
Additionally, Aircall also delivers sentiment analysis, topic detection, and trend tracking to reveal customer needs and performance gaps. Moreover, its intelligent call routing ensures customers reach the right rep quickly, while shared inboxes and collaborative notes keep teams aligned throughout each interaction.

Pros:

• Easy to use and simple setup
• Strong integration
• Fast user experience

Cons:

• High pricing for advanced features
• Some users report poor call quality

CloudTalk is a cloud-based telephony platform that brings AI into every stage of the sales call process. It provides real-time AI-generated call summaries and trending topic detection to help teams understand customer intent and forecast sales opportunities. Its live dashboards display key metrics like call volume, talk time, unanswered calls, and wait times, giving managers instant visibility into team performance.
CloudTalk also offers smart automation tools that help teams reach more prospects with less effort. Features like the parallel dialer, voicemail detection, and AI-powered outbound agents speed up calling, reduce idle time, and keep reps focused on meaningful conversations rather than manual dialing.

Pros:

• Intuitive platform and simple to set up
• Integrations with popular CRMs like Salesforce and HubSpot
• Easy scalability for remote teams

Cons:

• Complex learning curve
• Occasional unreliability

Apollo.io is an AI-powered sales platform that helps teams find, contact, and close prospects faster. It combines calling, messaging, and automation in one place, supported by features like a built-in dialer, an AI research agent, AI-powered messaging, and AI-guided workflows.

Furthermore, its lead scoring system highlights the most promising prospects, while conversation analysis and call summaries give reps clear context for every follow-up. Together, these tools help sales teams work faster, stay organized, and close more deals with less effort.

Pros:

• Easy to use
• Offers a large and detailed database
• Seamless integrations

Cons:

• Inconsistent data accuracy
• Limited third-party integration

Outreach is another leading AI sales tool that brings calls, emails, and deal management together in one place. It offers a built-in dialer for making and recording calls, while its Smart Call Assist and speech recognition tools transcribe conversations, highlight key points, and capture customer reactions. These insights enable sales teams to respond faster, personalize follow-ups, and improve overall engagement.

Moreover, its predictive AI highlights leads, forecasts deal outcomes, and recommends the next best actions. Plus, its real-time dashboards and automated workflows give managers clear visibility into team performance, reduce manual work, and make every sales call more efficient and result-driven.

Pros:

• Automates everyday tasks
• Includes a wide range of tools for multichannel outreach

Cons:

• Steep learning curve
• Frequent technical issues

RingCentral offers an AI-powered sales assistant, including an AI coach, that provides automatic post-call feedback to help agents continuously improve their performance.
With its advanced AI engine, RingSense, RingCentral automates tasks like data entry, note-taking, and CRM updates. It also provides AI-powered insights by summarizing sales calls, identifying next steps, and highlighting customer sentiment and objections. 

Pros:

• Comprehensive feature set
• Reliable uptime 99.999%
• 24/7 customer support

Cons:

• Premium features cost extra
• Complex setup

NICE CXone is a cloud-based contact center platform that uses AI to improve how sales and support teams communicate. It enables AI-powered outbound calls with predictive and progressive auto dialers, helping agents connect with more leads in less time. Plus, the system uses AI routing to match customers with the right agents and provides real-time guidance during calls through on-screen suggestions.
It also supports AI virtual agents for handling routine outbound calls, such as reminders or surveys, reducing the workload for human agents. Managers can use AI-driven analytics to monitor performance and identify training needs, while automation handles repetitive follow-ups.

Pros:

• Offers omni-channel support on a unified platform
• Provides flexibility for customization
• High uptime

Cons:

• Complex learning curve
• Complicated pricing

Here’s a quick insight into the top AI sales calling platforms:

You can choose the right AI sales calling platforms by identifying your needs so you know what challenges the tool should address. Compare features and read reviews to see if it fits your workflow and is reliable. Finally, test the software with a demo or trial to ensure it works smoothly for you.

Every business has different sales goals and pain points. Identify what slows your team down, such as low call conversion, poor follow-ups, or long onboarding, so you can find a tool that directly addresses those issues.

Ensure the platform includes essential sales tools like AI dialers, call analytics, CRM integration, and real-time coaching.

Check what other users say about the product’s performance and support through the online reviews and the user feedback platforms.

Try a demo or free trial before buying. Testing helps you see if the software works smoothly with your team’s process and delivers the results you expect.

AI sales call platforms empower teams to work smarter, not harder. By automating repetitive tasks, analyzing conversations in real time, and offering actionable coaching insights, these tools help boost productivity, improve calling efficiency, and strengthen customer engagement. With AI guiding every step of the sales process, reps can focus on building relationships and closing more deals.

If you’re looking for a powerful and affordable AI sales call solution, Calilio is an excellent choice. From auto-dialers and sentiment analysis to call summaries, tags, and dispositions, it streamlines every step of your sales workflow. Plus, plans start at just $15 per month, making advanced AI capabilities accessible for teams of any size.

Start using Calilio today and turn every sales call into a win.