AI CALL SUMMARY

Get Smart AI Call Summaries with Transcripts & Highlights

Q: How accurate are AI-generated call summaries?

AI summaries are highly accurate, but the quality depends on call clarity and background noise. Calilio combines transcription, intent detection, and sentiment analysis to deliver AI call reports.

Q: What’s the difference between a transcript and a summary?

A call transcript captures every word spoken during a call, while a call summary condenses the conversation into key highlights and outcomes. Calilio provides both — call transcript for full context and call summary for quick reviews.

Q: Can AI create automatic summaries for calls?

Calilio uses AI to analyze call transcripts and generate automatic summaries instantly after each call. You no longer need to take notes manually.

Q: Is AI call summary secure for business data?

Calilio stores call summaries securely in the cloud with encryption and access controls, ensuring that only authorized users can view or share them.

Q: How do I get or find a call summary on Calilio?

After a call ends, the AI-generated summary appears in your callbox alongside the recording and transcript. You can view and download the AI call report directly from the callbox.

Turn every customer conversation into clear, actionable insights with an AI call summary. As your business call ends, Calilio generates an automatic summary highlighting the reason, key points, and outcome of the conversation.

Automatic AI call summaries after every call.

Call transcripts with insights about reasons and conclusions.

Stored in the cloud — review and download anytime.

Save time on note-taking and improve follow-ups.

Telephony Partner of 1000+ Businesses Worldwide

Get Virtual Phone Numbers with AI Call Summaries

Get virtual phone numbers and keep your call summaries and recordings in the cloud — accessible from anywhere, on any device with an internet connection.

Calilio’s VoIP phone service includes local, mobile, or toll-free numbers from 100+ countries

Some Numbers May Require Proof Of ID And Address Registration According To Local Laws.

Some Phone Numbers May Not Be Available Through This Search, As They Are Not Generally Offered To Customers. These Numbers Are Available On Order Request. Please Contact Support To Request Them.

Also, you can port your existing number to Calilio, and use the number for outbound calling —Port Your Number Now!

How Do You Receive an AI Call Summary on Calilio?

Calilio automatically transcribes your phone call and generates an AI-powered call report with a call summary. As your call ends, you can access and review the call transcript with the summary directly from the callbox.

Get Started

Step 1

Step 2

Purchase or port your existing phone number.

Step 3

Go to <strong>Settings > My Numbers</strong> and select the number.

Step 4

Toggle on<strong> Auto Transcription</strong>.

Step 5

AI will now record and transcribe your calls to generate AI call summaries

Step 6

If auto transcription is off, you can still generate AI reports from call recordings.

Call Recording

Securely record every business call — transcribe the call recording to text later, even when you haven’t enabled auto transcription. Managers can cross-check transcripts with recordings to ensure accuracy.

AI Call Reports

Along with a call summary, Calilio’s AI-powered call reports include a transcript, reason, conclusion, and sentiment of the call.

Call Transcription
Reason for Call
Call Conclusion
Sentiment Analysis

Call Transcription

Reason for Call

Call Conclusion

Sentiment Analysis

Voicemail Transcription

Convert voicemails into searchable text with AI. Even missed calls are captured with a brief voicemail report, ensuring no important customer message is ever overlooked.

What is an AI Call Summary?

An AI call summary is a concise, automated overview of a phone conversation generated by artificial intelligence. Unlike full call transcripts that capture every word, summaries highlight only the most important details such as the reason for the call, main discussion points, and the call outcome.

How Does AI Generate Call Summaries on Calilio?

AI call summaries are created by analyzing audio and transcript data from phone calls using natural language processing (NLP) and machine learning algorithms.

Calilio’s intelligent business phone system reviews conversations, identifies key discussion points, detects caller intent, and structures them into a concise summary along with insights like reason, conclusion, and sentiment of the call.

Call Ends: Once a call is finished, Calilio automatically records and logs it in your call history.
AI Processing: Calilio’s AI analyzes the call audio and transcript to generate a concise summary.
AI Insights: The system adds supporting details, including the reason for the call, call conclusion, and sentiment (positive, negative, or neutral).
Callbox Access: You can instantly view or download the call summary alongside the full transcript and recording from your callbox.

Benefits of AI Call Summaries

AI call summaries help businesses capture the essence of every customer conversation without spending hours on manual note-taking. Instead of replaying long recordings, teams receive concise, structured insights that improve follow-ups and enhance productivity.

Save Time and Boost Efficiency

AI summaries eliminate manual notes, giving agents more time to focus on customers while still capturing key details.

Improve Follow-Ups

Enhance Documentation

Support Training and Coaching

Enable Smarter Decisions

Who Can Use Calilio’s AI-powered Phone System for Call Summaries?

Real Estate

Law Firm

Healthcare

Finance

Education

Insurance

Nonprofits

Government

Hospitality

Retail & E-commerce

Restaurant

Automotive

Transportation & Logistics

Recruiters & Staffing Agencies

Construction

Marketing Agencies

Integrate Calilio with CRM to Share Call Summaries Across Business Tools

Calilio seamlessly integrates with your existing business tools, making customer interactions easier to track and act upon. By syncing summaries with CRMs, ticketing platforms, and analytics dashboards, your team gets a complete view of every conversation.

Zapier

Automation

Pipedrive

CRM

Pabbly Connect

Automation

LeadHeed

CRM

HubSpot

CRM

Salesforce

CRM

Mailchimp

Marketing

Krispchat

Sales Automation

Zendesk

Helpdesk

Request Integration

View all Integration

Keep in mind

Best Practices for AI Call Summaries

Businesses should use AI call summaries consistently and align them with their workflows. Always enable auto summaries, verify critical calls with transcripts, and review call sentiment and outcomes to make informed decisions.

Do’s

Enable auto summaries for all active numbers to capture key details automatically.

Cross-check critical conversations with transcripts and recordings for full context.

Train agents for clear communication to improve summary accuracy.

Review summaries regularly to track customer intent, sentiment, and team performance.

Dont’s

Don’t rely only on summaries for sensitive conversations—use full transcripts when needed.

Don’t skip action items—assign follow-ups based on summary insights.

Don’t let summaries pile up without reviewing trends and outcomes.

Don’t overlook agent training—use summaries to coach and improve call handling skills.

Select Plan

Calilio’s Pricing Plans with AI Call Report

Calilio makes your call center monitoring and reporting easier with various AI-powered business telephony tools. We have flexible and affordable VoIP plans for businesses of all sizes, starting from $15 per month only.

save 20% on Annual Plan

Standard Plan

$12
Per user/per month

$15 Save 20%

Ideal for solopreneurs, startups and small businesses venturing into affordable VoIP service.

Get Started with:

User Limit: 10
Free 1 Local Number
US or Canada
Call Recordings and Storage
Optional
Basic Realtime Dashboard

Premium Plan

$28
Per user/per month

$35 Save 20%

Leverage growing businesses and call centers with cost-effective VoIP solutions.

Everything in the Standard Plan, plus:

All Standard Plan Features
Unlimited Users
Advance Reporting
Coming Soon
Live Call Monitoring
Detailed Realtime Dashboard

Enterprise Plan

Custom

Comprehensive VoIP plan for unmatched communication solutions for large businesses and enterprises.

Everything in the Premium Plan, plus:

Queue Call Back
Coming Soon
All Call Strategy Features
Dedicated Account Manager
Phone and WhatsApp Support

Note: Your subscription only covers the plan and includes a complimentary $1 credit. Once this credit is used, you must load your wallet to make or receive calls/SMS. Phone numbers are billed separately. Please refer to the call and SMS rates for incoming and outgoing charges.

Q&A

Frequently asked questions

What is a call summary?

A call summary is a short overview of a phone conversation highlighting the main discussion points, outcomes, and action items. Calilio’s smart AI phone system automatically generates summaries as soon as the call ends.