Top 11 Calling Apps for Pipedrive Phone Integration

Pipedrive phone integration is the process of connecting your calling application or VoIP phone system with the Pipedrive CRM. Instead of managing calls and customer data separately, the integration brings them together in one platform.

With this setup, you can make and receive calls directly inside Pipedrive, log call details automatically, and view customer history in real time.

While a basic Pipedrive dialer also allows calling, a full Pipedrive VoIP integration adds advanced features like call recording, click-to-call, analytics, and synced contact management.

Integrating Pipedrive with calling apps makes sales easier by logging calls automatically and speeding up sales outreach. It also keeps all call history and notes in one place, so teams can work together and have better conversations with customers.

• Automated Call Logging: All calls are logged automatically in Pipedrive CRM integrations, saving time and ensuring accurate records.
• Faster Sales Outreach: Pipedrive’s dialer and click-to-call feature help teams connect with prospects faster and reach more leads in less time.
• Complete Customer History: With Pipedrive VoIP integration, agents can see past calls, notes, and messages. This makes conversations more personal and problem-solving faster.
• Improve Team Collaboration: Teams can share calls, notes, and recordings in one place, making it easier to work together.
• Increased Productivity: By removing manual tasks, teams spend more time on closing deals and serving customers.

Calilio, Aircall, JustCall, CloudTalk, RingCentral, CallHippo, Toky, Kixie, Ringover, Ring.io, and Talkdesk are top calling apps that integrate with Pipedrive.

Calilio is one of the best cloud phone systems designed to integrate seamlessly with Pipedrive. Built for businesses that value speed, automation, and insight, Calilio goes far beyond basic calling. It combines VoIP technology, smart call management, and AI-powered analytics that integrate well with Pipedrive CRM.

With features like AI call transcription, call summaries, sentiment analysis, and customizable call tags, Calilio delivers context-rich insights for every interaction. Its bi-directional contact syncing ensures records stay updated across both platforms. You can also share business numbers across agents and use tools like the power dialer and bulk SMS to scale outreach efficiently.

Aircall is a popular choice for teams looking to connect their phone system with Pipedrive CRM integrations. Known for its clean interface and fast setup, Aircall helps businesses handle calls, track customer interactions, and keep CRM data organized, all in one place. Once integrated, it allows you to make calls directly from Pipedrive, log calls automatically, and sync contact data between both platforms without manual input.

In addition to basic call logging, Aircall supports real-time contact syncing, so when a call comes in, the caller’s name and history appear instantly inside Pipedrive. During calls, you’ll see helpful insight cards that show past interactions, and you can sync call tags directly to deals, persons, or activities.

JustCall is built for teams that rely on both voice and text to close deals faster. As an official Pipedrive app partner, it offers a unified communication experience where you can call, text, and manage follow-ups without leaving your CRM. The integration includes an embedded dialer inside Pipedrive, so reps can instantly place or receive calls and send SMS messages while viewing contact details and deal activity in real time.

The integration also includes AI-powered coaching, which provides call summaries, sentiment analysis, and action items to improve performance. You can even automate personalized SMS messages based on deal updates or lead changes.

For sales teams that rely on speed and automation, CloudTalk’s Pipedrive phone integration delivers advanced dialing, smart contact syncing, and real-time insights. Its two-way sync keeps both platforms updated automatically, eliminating manual data entry and avoiding duplicate records.

A standout feature is the Power Dialer with Parallel Dialer mode, which lets agents call up to 10 numbers at once, helping teams reach more prospects in less time. The integration also supports workflow automation for call logging and follow-ups, along with detailed analytics that track call trends, topics, and customer sentiment.

RingCentral’s Pipedrive phone integration is built for businesses that want more than just voice. It brings calling, video meetings, messaging, and CRM together in one platform. You can make calls directly from Pipedrive, log activity automatically, and view your full communication history with each contact. This makes it a great option for hybrid or distributed teams that need to stay connected across multiple channels.

Unlike most VoIP tools, RingCentral combines external communication with internal team collaboration. You can move from a call to a video meeting or team message in seconds, and everything is logged back into Pipedrive. This creates a connected workspace where sales and support teams can stay aligned and productive, whether they’re in the office or remote.

CallHippo is designed for businesses that need a plug-and-play calling solution with direct Pipedrive phone integration. It’s designed with simplicity in mind, offering pre-configured features that don’t require complex onboarding. The integration connects directly with Pipedrive to help you assign numbers, track calls, and manage users across multiple departments without technical help.

Additionally, managing your team is easy with CallHippo’s built-in dashboard and role-based controls. You can set roles, add team numbers, and monitor agent performance from one place. It also lets you schedule shifts and control access, which is perfect for teams working across different time zones.

Toky is built for small teams that need to collaborate efficiently on calls and customer interactions. It gives teams the ability to make and receive calls directly from Pipedrive while automatically linking each interaction to the right contact or deal.

Toky also supports SMS and WhatsApp messaging inside Pipedrive, so teams can manage calls and texts in the same place. You can set simple call flows to route customers to the right teammate, track every interaction in real time, and keep communication history complete without extra tools.

Kixie’s Pipedrive phone integration is built for sales teams that want to maximize connection rates during outbound campaigns. Its Power Dialer is packed with smart tools like local caller ID, which shows a number familiar to the prospect’s area. This local presence dialer features make it easier to get prospects to actually pick up the phone, something most dialers do not offer.

The integration goes further by letting reps auto-drop voicemails and even send SMS, MMS, or emails during a dialing session. Every activity is automatically logged in the system, so the entire outreach process stays visible in your CRM.

Ringover focuses on automation and flexibility, giving teams more ways to connect workflows between calling and CRM. Instead of relying only on direct CRM syncing, Ringover also works with Zapier, which means actions in Pipedrive can automatically trigger responses in Ringover.

With these automations, teams can keep phone interactions, SMS updates, and CRM tasks perfectly aligned. This seamless syncing makes Ringover a strong option for businesses that rely on both calls and messaging to stay connected with customers.

Ring.io is a sales engagement platform that connects seamlessly with Pipedrive to power multi-channel outreach. It combines calling, texting, emailing, and even video in one system, making it easier for sales teams to keep every interaction linked to their CRM. With all activities automatically captured in Pipedrive, reps get a complete view of their communication history without extra effort.

The integration also enhances the Power Dialing feature. During outreach, reps can drop pre-recorded voicemails, send SMS/MMS, or follow up with emails, and everything is logged neatly into Pipedrive.

Talkdesk’s Pipedrive phone integration is built to give agents real-time access to customer information the moment a call connects. It automatically displays a customer’s full Pipedrive contact history and details inside its interface. Agents can see past interactions immediately, helping with personalized conversations.

With instant access to CRM insights, teams can resolve issues faster and handle calls with the right context. This not only improves efficiency but also helps agents deliver more meaningful, customer-focused experiences.

[To create this list of the best calling apps for Pipedrive phone integrations, we analyzed multiple factors that matter most to sales and support teams. Our research included reviewing official product documentation, testing features through provider websites, and studying verified user reviews from platforms like G2, Capterra, and Trustpilot.]

When choosing an app for Pipedrive phone integration, look for features like one-click calling, automatic call logging, smooth syncing of contacts and notes, clear call quality, and reliable support. Also consider international number availability, pricing structures, and whether the tool can scale easily as your team grows.

• Basic Calling Features: Check if you can make calls with one click, record them, and log everything in Pipedrive. These tools help your team stay on top of every conversation.
• Integration Depth with Pipedrive: The phone tool should sync smoothly with Pipedrive so you don’t have to enter things twice. Calls, notes, and contact details should update automatically.
• International Numbers and Rates: If you call people in other countries, make sure the service offers local numbers and low international rates.
• Call Quality and Support: Choose a service that has clear call quality and doesn’t drop often. Also, make sure support is helpful and available when you need it.
• Pricing: Know what you’re paying for. Some charge by user, others by minutes. Look out for extra fees for things like call recording or SMS.
• Scalability: The tool should be easy for your team to learn and use daily. It should also support more users as your business grows.

Choosing the right Pipedrive phone integration can completely change how your team communicates, manages leads, and closes deals. From Aircall’s clean setup to JustCall’s AI-powered insights, CloudTalk’s dialing tools, and RingCentral’s all-in-one workspace, every provider has something unique to offer.

But the real challenge is finding a solution that not only connects with Pipedrive but also grows with your business. That’s where Calilio stands out.

Calilio combines VoIP technology, smart call management, and AI reports in one system, giving you clear summaries, transcriptions, and sentiment analysis alongside Pipedrive. Plus, its affordable pricing and responsive support make it a practical choice for businesses of all sizes.