AI Transcription Service for 99% Accurate Call Transcripts
Turn every phone call into clear, searchable text with AI-powered call transcription. Calilio automatically converts inbound and outbound calls into accurate AI transcripts—helping your team save time, improve follow-ups, and stay compliant.
Telephony Partner of 1000+ Businesses Worldwide
Get Virtual Phone Numbers for AI Transcription Service
Get virtual phone numbers (local, mobile, or toll-free) from 100+ countries to transcribe your business calls and store them in the cloud to access them anytime, anywhere.
With Calilio’s AI transcription service, you can assign multiple agents to manage calls and access transcripts from the same number.
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Also, you can port your existing number to Calilio, and use the number for outbound calling —Port Your Number Now!
How AI Transcribes Calls on Calilio?
With Calilio, you can enable automatic transcription for every call or transcribe audio call recordings to text manually from the callbox.
As your call ends, AI transcribes the call instantly, and you can access the AI transcripts directly from the callbox for review and download.
Step 1
Sign up and log in to your Calilio dashboard.
Step 2
Purchase a new virtual number or port your existing one.
Step 3
Hover over the three-dot menu beside your number and click Number Settings.
Step 4
Scroll down to Auto Transcription and toggle it on.
Step 5
After each call, view both the call recording and transcription in the callbox.
Step 6
If auto transcription is off, you can still transcribe calls manually from the callbox.
Voicemail Transcription
Convert voicemails to text and never miss critical details, even when calls go unanswered. Also, use custom voicemail greetings for the callers.
What is AI Call Transcription?
AI call transcription is the automated process of converting spoken conversations (voice) during phone calls into written text using artificial intelligence. In simple terms, it means using AI to listen to phone calls and write down everything that was said. Instead of replaying long recordings, you instantly get searchable call transcripts that capture every detail of the conversation.
How Does AI Transcribe Phone Calls?
AI analyzes audio data from phone calls using natural language processing (NLP) and machine learning algorithms to create call transcripts. The AI transcriber captures speech, identifies speakers, and converts the spoken words into accurate text.
Calilio’s AI call transcription also extracts key information such as the call summary, reason for the call, call conclusion, and sentiment (positive, negative, or neutral), structuring everything into a clear and searchable transcript.
- Call Recording: Every call is securely recorded on Calilio.
- AI Processing: The AI system in the telephony platform analyzes tone, language, and conversation flow.
- AI Insights: As the call ends, Calilio generates an accurate call transcript consisting of a summary, reason, outcomes, and sentiment analysis of the call.
- Access AI Transcript: Users can instantly view or download both the call recording and transcript in the callbox.
Benefits of AI Call Transcripts
AI call transcription saves time and ensures every detail of customer interactions is well-documented. Your team doesn’t need to replay recordings—they can easily zoom through the call transcripts to analyze conversations for follow-ups.
Save Time and Boost Productivity
Agents no longer need to take manual notes or replay long recordings. AI transcripts make reviewing calls quick and efficient.
Improve Follow-Ups
Keep Call Records
Enhance Training and Coaching
Create Searchable Call History
Who Can Use Call Transcription?
Integrate Call Transcription with Your Business Tools
Integrate Calilio’s AI-powered call transcription software with your existing CRM and business tools for automated workflows.
Zapier
Automation
Pipedrive
CRM
Pabbly Connect
Automation
LeadHeed
CRM
HubSpot
CRM
Salesforce
CRM
Mailchimp
Marketing
Krispchat
Sales Automation
Zendesk
Helpdesk
Request Integration
Best Practices for AI Transcription for Business Phone Calls
To get the most value out of AI call transcription, you must ensure every call is transcribed, cross-check critical conversations, and review sentiment and outcomes regularly.
Do’s
Enable auto transcription on all active numbers to capture every call automatically.
Cross-check sensitive calls with recordings to confirm accuracy.
Encourage clear communication from agents to improve transcription results.
Integrate transcripts with CRM to automate follow-ups and workflows.
Use sentiment and call outcomes to track trends and coach agents
Dont’s
Don’t rely only on transcripts for highly sensitive details—verify with recordings.
Don’t ignore compliance rules; always protect customer data and access.
Don’t let call transcripts pile up without assigning follow-ups to your team.
Don’t use vague notes instead of AI summaries—leverage structured transcripts for accuracy.
Calilio’s Pricing Plans with AI Transcription Service
Calilio makes AI call transcription available across its flexible VoIP pricing plans, so businesses of all sizes can benefit from accurate call reports. Whether you’re a startup, a small business, or an enterprise, you can choose a VoIP plan that fits your needs — starting from $15 per month.
Enterprise Plan
Custom
Everything in the Premium Plan, plus:
- Queue Call BackComing Soon
- All Call Strategy Features
- Dedicated Account Manager
- Phone and WhatsApp Support
Frequently asked questions
Can I use AI for transcription?
AI can automatically convert spoken conversations into accurate, written text. With Calilio, AI transcription is built directly into your phone system, so every call can be transcribed instantly.
What is the transcription of a call?
How do I transcribe a phone call?
Is transcribing a phone call illegal?
What is the best AI transcription service?
Is there an AI that can transcribe recordings?
How much does AI transcription cost?
Still have questions?
Can’t find the answer you’re looking for? Please chat with our friendly team.
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