Top 8 CallHippo Alternatives: Features & Pricing

CallHippo is a cloud-based virtual phone system for businesses. It supports both outbound calls and inbound calls through its web dashboard, mobile apps, and browser extensions.

CallHippo offers virtual phone numbers in over 100 countries, enabling businesses to establish a local presence. It also integrates with popular CRM and business tools, such as Salesforce, HubSpot, and Slack, making it ideal for customer support and sales teams to enhance communication workflows.

• Call Tracking
• Power Dialer
• Speech Analytics
• Warm Transfer
• Auto Call Distribution
• Call Queuing
• IVR
• Call Barging

CallHippo offers three subscription packages in general: AI Business Phone System, CallHippo AI, and Parallel Dialer. These three are further categorized into further plans.
 

1. AI Business Phone System

1. Essential

   Plans	Pricing (Per User/Month)
   Starter	$25
   Professional	$40
   Ultimate	$55
   Enterprise	Contact Sales

2. Pro Suite

   Plans	Pricing (Per User/Month)
   Bronze	$40
   Silver	$50
   Platinum	$60
   Enterprise	Contact Sales

Note:

• For teams with 1–4 users, CallHippo offers a 10-day free trial.
• For teams with 5–49 users, a demo can be scheduled.
• For teams with 50 or more users, custom pricing is available by contacting CallHippo.

2. CallHippo AI

1. AI Voice Agent

   Plans	Pricing (Per Month)
   AI Core Agent	$0
   AI Pro Agent	$399
   AI Max Agent	$799
   AI Ultra Pro Max Agent	$1199

2. AI Chat Agent

   Plans	Pricing (Per User/Month)
   Basic	Free/3 Users
   Bronze	$25
   Silver	$35
   Gold	Contact Sales

3. AI Copilot

   Plan	Pricing (Per User/Month)
   Pilot Plan	$10

3. Parallel Dialer

Many firms are exploring alternatives to CallHippo as they want more affordable, reliable, and flexible business communication solutions. While CallHippo offers useful features, some companies find that certain important functions are limited and have extra costs.

1. Rising Costs for Essential Features: CallHippo offers various pricing plans, but many key features, such as call recording and advanced reporting, are only available in the higher-tier plans. This makes it costly for businesses trying to expand without increasing their budget.
2. Call Quality and Reliability Issues: Many CallHippo users have reported experiencing occasional call drops, delays, and poor call quality. These issues can impact customer interactions and damage the business reputation.
3. Limited Customization Options: CallHippo’s lower-tier plans offer limited customization, resulting in businesses paying for features they don’t need. It can lead to unnecessary expenses that impact their overall budget.
4. Hidden Fees: Many users have faced unexpected extra charges, including double call forwarding charges. This happens because when a call is forwarded in CallHippo, it's treated as both an incoming and outgoing call.
5. Less Flexible Call Routing: CallHippo offers basic call routing options, but lacks the advanced customization that many businesses need to manage their call flows effectively. This limitation can make it challenging to design complex workflows, which are necessary for large teams.
6. Mobile Application Limitations: Many users find that CallHippo’s mobile app lacks some features and doesn’t perform smoothly as the desktop version. This can be a challenge for teams that depend on reliable mobile communication.

Some of the best alternatives to CallHippo include Calilio, JustCall, Dialpad, 8*8, Nextiva, and CloudTalk, which offer advanced features and flexible pricing to help businesses improve overall operations.

Calilio is a user-friendly, cloud-based VoIP phone system designed for businesses of all sizes. It offers virtual phone numbers for over 100 countries, enabling companies to establish a local presence and connect with customers worldwide.
With built-in tools such as intelligent call routing, call analytics, and IVR, Calilio helps firms enhance productivity and deliver improved customer experiences.
 

Why Choose Calilio Over CallHippo?

1. All-in-One Communication Platform: Calilio offers voice, SMS, MMS, team messaging, and AI insights in a single interface, eliminating the need for multiple tools.
2. Lower and Transparent Pricing Plans: Calilio’s pricing starts at just $15 per user/ month, making it more affordable for small to mid-sized teams.
3. Cost-effective Call Recording: Unlike CallHippo, Calilio offers built-in call recording in its lower-tier plans, making it easier to track and review customer interactions cost-effectively.
4. Reliable Call quality: As compared to CallHippo, Calilio offers more consistent and high-quality call performance. It ensures crystal-clear HD audio, minimal call drops, and stable connections across devices.
5. User-Friendly Interface: Calilio’s simple and clear design makes it easy for new users to understand and use, in contrast to CallHippo’s more complicated interface.

Pricing

JustCall is designed to simplify and enhance customer interactions across multiple channels, including voice calls, SMS, email, and WhatsApp. It integrates with over 100 popular CRM and helpdesk tools, making the workflow smooth and efficient.
With access to local phone numbers of over 70 countries, JustCall enables businesses to reach customers worldwide. It also offers easy-to-use desktop and mobile apps.
 

Why Choose JustCall Over CallHippo?

1. Flexible Pricing Plans: Compared to CallHippo, JustCall offers transparent pricing with plans starting at $29 per user per month. It is further scalable to meet varying business needs.
2. Advanced AI Capabilities: CallHippo doesn’t include advanced AI features in its basic plan. However, JustCall offers real-time call transcription, AI Review Assist, and AI coaching even in its basic plan to help teams enhance customer interactions and performance.
3. User-Friendly Interface: JustCall offers a clean and intuitive dashboard that requires no training, making it suitable for teams of all skill levels.
4. Industry-Specific Solutions: While CallHippo supports a limited number of industries, JustCall offers customized solutions for various fields, including healthcare, sales, and e-commerce.
5. Better Mobile Apps Experience: JustCall offers a smooth and fully functional mobile app, while CallHippo’s app lacks the same reliability and key features.

Pricing

Dialpad is an AI-powered cloud communications platform designed for hybrid and remote teams. It offers local, toll-free, and international virtual phone numbers from over 50 countries, making it easy to establish a global and regional presence.
With built-in AI features like real-time transcription, power dialer, and auto attendant, Dialpad helps you work more efficiently and deliver better customer experiences.
 

Why Choose Dialpad Over CallHippo?

1. More Value in Entry-Level Plans: Dialpad’s basic plan offers more flexibility and key features, including call recording and custom call routing, providing better value than CallHippo’s starter plan.
2. Reliable Mobile and Desktop Apps: Dialpad’s reliable mobile and desktop apps let you switch calls smoothly anytime, while CallHippo’s mobile app has some performance issues.
3. More Text Messages in Basic Plan: Dialpad’s basic plan offers 150 SMS messages per user, while CallHippo provides only 100, giving you more flexibility to communicate via text.
4. User-Friendly Interface: Compared to CallHippo, Dialpad offers a more user-friendly interface that helps your team get started quickly with minimal training.
5. Lower-Priced Basic Plan in Annual Billing: Dialpad’s basic plan starts at $15 per user per month (billed annually), offering a budget-friendly option for startups and small businesses compared to CallHippo’s $18 per month.

Pricing

8x8 is a cloud telephony alternative to CallHippo that offers voice, video, chat, and call center solutions designed to help businesses of all sizes. It supports industries such as finance, healthcare, logistics, retail and e-commerce, education, travel, and on-demand services, helping teams collaborate more effectively and serve customers better.

Additionally, 8x8 lets you establish a local presence in over 100 countries by providing toll-free and location-specific phone numbers, even if you don’t have physical offices in those locations.
 

Why Choose 8X8 Over CallHippo?

1. Transparent and Flexible Pricing: 8x8 has clear pricing with no hidden fees or long-term contracts. You only pay for what you use.
2. Multi-channel Messaging: 8x8 enables you to message customers across multiple channels, including SMS, WhatsApp, Viber, LINE, and Zalo, while CallHippo supports SMS and WhatsApp.
3. Strong Security and Fraud Protection: Compared to CallHippo, 8x8 offers additional tools, including user verification, silent mobile authentication, and number lookup, to keep your users safe and prevent fraud.
4. Integrated Video Conferencing: With Jitsi as a Service (JaaS), 8x8 lets you easily integrate secure, custom-branded video meetings into your app or website, which is not available with CallHippo.
5. Better Call Quality and Reliability: 8x8 offers clear and reliable calls with fewer interruptions, providing a smoother communication experience compared to CallHippo.

Pricing

Talkdesk is a cloud-based contact center platform that enables businesses to enhance customer service through the use of AI, automation, and real-time data. It provides features such as smart call routing, intelligent virtual agents, and support for voice, chat, SMS, and email, all on a single platform.
Over 1,800 businesses trust Talkdesk in 75 countries for its reliable performance, secure system, and intuitive interface.
 

Why Choose Talkdesk Over CallHippo?

1. Scalable for All Sizes: Talkdesk supports both small teams and large enterprises, making it more flexible than CallHippo, which is better suited for smaller operations.
2. Better Security: Talkdesk follows strict standards like SOC 2, HIPAA, and PCI-DSS, offering stronger data protection.
3. Flexible Pricing Based on Your Needs: In contrast to CallHippo, Talkdesk offers customized pricing plans for industries such as insurance, government, and banking.
4. Smooth Mobile App Experience: Talkdesk’s mobile app delivers a more reliable performance compared to CallHippo’s app.

Pricing

OpenPhone is a business phone software designed for startups, small businesses, and growing teams. It allows you to make calls, send texts, and manage voicemails using a straightforward app available on web, mobile, and desktop platforms.
You can get local or toll-free business phone numbers from the US and Canada, helping your company establish a professional presence and build trust with customers across regions. It also offers advanced features such as call forwarding, auto-attendant, voicemail transcription, and AI-powered call summaries, making it easier for teams to manage calls.
 

Why Choose OpenPhone Over CallHippo?

1. Unlimited Calling & Texting: Most plans offer unlimited calls and texts within the US and Canada, which can be more cost-effective than CallHippo’s.
2. Essential Features in Basic Plan: OpenPhone’s basic plan includes features such as call recording, call forwarding, and AI-powered message responses, which are often available only in higher-tier plans with CallHippo.
3. Affordable and Transparent Pricing: Compared to CallHippo, OpenPhone offers affordable pricing starting at $19 per user per month.
4. AI-Powered Virtual Assistant – Sona: OpenPhone offers Sona, an AI-powered virtual assistant that answers calls 24/7, takes messages, captures leads, and handles FAQs. It costs $49 each month and covers 50 calls during that time.
5. Smooth Mobile App Experience: OpenPhone’s mobile app works smoothly and reliably, without the glitches that users sometimes face with CallHippo.

Pricing

Nextiva offers crystal-clear voice calls, HD video conferencing, team messaging, and powerful analytics that help enhance communication and boost team productivity.
With easy-to-use tools and integrations with platforms like Salesforce, Microsoft Teams, and Outlook, Nextiva helps your team stay productive and efficient.
 

Why Choose Nextiva Over CallHippo?

1. Call Quality and Reliability: Nextiva delivers consistent, high-quality calls with fewer interruptions, offering better reliability than CallHippo.
2. Scalable for Growing Businesses: Nextiva offers flexible plans for small businesses and enterprises, allowing you to choose the one that best fits your current needs and easily upgrade as your business grows.
3. Built-In Social Media Management: Nextiva enables you to manage and respond to social media messages, comments, and reviews across multiple platforms, including Facebook, Instagram, and LinkedIn, all from a single inbox.
4. Smooth Mobile App Experience: Nextiva’s mobile app provides smooth performance and functionality for making calls, sending messages, and managing workflows. In comparison, CallHippo’s mobile app lacks some key features and doesn’t run as smoothly as its desktop version.

Pricing

CloudTalk is a cloud-based call center software trusted by over 30,000 sales and support professionals worldwide. It provides features such as call queuing, call recording, and speech-to-text.
CloudTalk also offers integration with popular platforms like Salesforce, HubSpot, and Zendesk, enabling teams to manage customer relationships.
 

Why Choose CloudTalk Over CallHippo?

1. Access to 160+ International Numbers: Unlike CallHippo, CloudTalk offers a broader selection of local and international numbers, helping you connect with customers globally with ease.
2. Flexible Pricing Plans: CloudTalk offers flexible pricing plans starting at $19 per month (billed annually), providing better value compared to CallHippo’s pricing structure.
3. Essential Features Included in Basic Plans: CloudTalk includes key features such as call queuing, call recording, and speech-to-text capabilities, even in its entry-level plans, whereas CallHippo often requires higher-tier plans to access these tools.
4. Reliable Call Quality: CloudTalk consistently delivers clearer, more reliable calls with minimal downtime, offering a better communication experience compared to CallHippo.

Pricing

Choosing the right VoIP phone system is essential for improving team collaboration, streamlining operations, and delivering better customer experiences. While CallHippo offers basic calling features, many critical tools like advanced analytics and call recording are locked behind higher-tier plans. Users have also raised concerns about its outdated interface, hidden fees, and limited mobile performance.

If you’re looking for a more affordable, flexible, and feature-rich alternative, Calilio is a smart choice. With transparent pricing, built-in essentials even in lower-tier plans, and a user-friendly interface, Calilio helps businesses communicate more efficiently, without overspending.