20 Best Line2 Alternatives and Competitors in 2025

People are mostly searching for Line2 alternatives because of unreliable customer service, frequent technical difficulties, problems with billing, and a lack of advanced features.

Many long-time users have felt neglected by Line2's support team. Its reviews have mentioned delayed responses, lack of follow-up, and a frustrating support experience. Customers have reported issues like being unable to reset passwords or access accounts, with no clear path to resolve the problem. Even after 15 years with the platform, some users stated they felt ignored and forced to consider switching.

Users have also reported billing issues, such as being charged for canceled lines and facing long delays in getting refunds. These surprise charges and poor support make people lose trust and look for other options.

Technical instability appears to be another major concern. Users have cited problems like texts not going through and the app logging them out unexpectedly. Several reviewers also noted that the app did not run reliably in the background, leading to poor call quality and frequent disconnections. Inconsistent performance is a dealbreaker, especially for those using Line2 for work.

Line2 offers only a basic set of VoIP (Voice over Internet Protocol) features like voicemail, caller ID, and call forwarding, among others. However, today’s users expect more, such as AI-powered call reports, CRM integration, IVR (Interactive Voice Response) systems, sentiment analysis, or even simultaneous ring. This makes the platform outdated compared to more advanced competitors.

Calilio, Dialpad, Grasshopper, Google Voice, RingCentral, and Nextiva are among the top alternatives.

Calilio is one of the best alternatives to Line2 for growing businesses. It’s a cloud-based VoIP platform that offers virtual phone numbers and advanced call management services. Designed for teams of all types and sizes, Calilio helps you handle both support and sales calls from anywhere.
What sets Calilio apart from Line2: While Line2 sticks to basic AI features, Calilio goes further with services like AI-powered sentiment analysis, call transcription, and call reports. These features help teams work faster, understand customers better, and make more insightful decisions with every call.

Best For: Business and teams of all sizes

Starting Price: $15/user/month

Dialpad is an innovative communication platform built for modern businesses that rely on speed, scale, and automation. It combines calling, messaging, video, and AI, all in one app. With features like real-time coaching, voice transcription, and call summaries, it turns everyday conversations into valuable business insights.
What sets Dialpad apart from Line2: Unlike Line2, Dialpad brings AI to the front. It analyzes customer sentiment live, detects reasons for calls, and even scores agent performance automatically. For businesses that want more than just a phone line, Dialpad offers a flexible system that helps teams connect better and close deals faster.

Best For: Mid-size to enterprise teams needing more efficient communication

Starting Price: $27/user/month

Grasshopper is a simple virtual phone system made for small businesses that want to sound professional without extra hardware. It gives you local, vanity, or toll-free numbers and lets you manage calls, texts, voicemails, and faxes from your desktop or smartphone. Setup is fast, and the app keeps you connected wherever you go.
What sets Grasshopper apart from Line2: Grasshopper offers more flexibility and branding tools like vanity numbers, custom greetings, and instant text replies. It’s suited for solo professionals or small teams that want a reliable system to separate personal and business communication.

Best For: Freelancers and small business owners

Starting Price: $18/user/month

Google Voice is a cloud-based phone service built into the Google ecosystem. It offers a simple, reliable way to manage business calls, texts, and voicemails across devices. With tight integration into Gmail, Calendar, and Google Meet, it helps you stay connected and organized without switching tools.
What sets Google Voice apart from Line2: Google Voice stands out with its spam filtering, voicemail transcription, and multi-level auto attendants. You can manage everything from a web dashboard or mobile app, and even route calls intelligently based on business hours. It’s a practical choice for small teams already using Google Workspace.

Best For: Budget-conscious teams already in the Google ecosystem

Starting Price: $10/user/month

RingCentral is an enterprise-grade communication platform trusted by over 400,000 businesses worldwide. It offers a unified system for calling, messaging, and video meetings. Moreover, the platform is backed by AI tools that boost productivity and personalize customer experiences across every interaction.
What sets RingCentral apart from Line2: RingCentral brings intelligent features like AI-powered call summaries, intelligent routing, and an AI receptionist that automates call handling. It’s built for businesses that need secure, scalable, and integrated communication across teams and devices, whether remote or in-office.

Best For: Large teams and enterprises needing AI-powered, unified communication

Starting Price: $30/user/month

Nextiva is more than just a phone system. It's a complete customer experience platform built for modern businesses. With voice, messaging, video, and AI integrated into one tool, it helps teams engage across all channels and gain real-time insights to improve every interaction.
What sets Nextiva apart from Line2: Nextiva delivers advanced features like customer journey orchestration and AI-driven automation. It’s designed for businesses that want to streamline operations, boost retention, and personalize every customer touchpoint without juggling multiple tools.

Best For: Businesses focused on customer experience and growth

Starting Price: $23/user/month

Vonage is a global business communication provider known for its flexible VoIP solutions and powerful APIs (Application Programming Interface). With tools for voice, messaging, video, and contact centers, it supports businesses of all sizes looking to streamline customer engagement across channels.
What sets Vonage apart from Line2: Vonage delivers a full communications stack. It stands out with CPaaS (Communications Platform as a Service) capabilities, AI-driven automation, and developer-friendly APIs for custom workflows. If you're building scalable communication experiences or want to move beyond basic calling, Vonage brings both power and flexibility to the table.

Best For: Businesses needing scalable and customizable communication solutions

Starting Price: $19.99/month/extension

Aircall is a cloud-based phone system built for sales and support teams that want speed, simplicity, and AI-driven insights. It offers voice, SMS, WhatsApp messaging, and powerful integrations with tools like Salesforce, HubSpot, and Zendesk, all from a single dashboard.
What sets Aircall apart from Line2: Like many mentioned above, Aircall also prioritizes AI. Features like real-time coaching (AI Assist), 24/7 AI voice agents, and call analytics help your team improve performance without adding extra overhead. If you're scaling fast and want a more effective way to handle conversations, Aircall is a strong upgrade from Line2.

Best For: Sales and support teams looking for real-time AI help

Starting Price: $40/license/month

CloudTalk is a modern cloud phone system designed for teams that want to move fast, scale globally, and work smarter with AI. Whether you're in sales, support, or recruitment, it offers AI-powered voice agents, parallel dialing, intelligent routing, and deep integrations with over 100 tools like Salesforce, HubSpot, and Zendesk.
What sets CloudTalk apart from Line2: CloudTalk gives you real-time call transcription, post-call analytics, and even auto-generated coaching insights. Also, its AI dialer helps your team connect with more leads in less time, while automated workflows handle the busywork. This lets your team focus on conversations that matter.

Best For: High-volume teams looking for global reach and AI-driven calling

Starting Price: $34/user/month

JustCall is a multi-channel communication platform built for modern sales and support teams. It combines voice, SMS, email, and WhatsApp into one workspace. This helps your team respond faster and close more deals. Plus, with 24/7 AI voice agents, intelligent routing, and real-time coaching tools, you never miss a call even after hours.
What sets JustCall apart from Line2: JustCall excels with AI-driven call handling, SMS automation, predictive dialers, and deep CRM integrations. It’s suitable for teams that want to increase contact rates, lower average handle time, and speed up first-call resolution, all while integrating seamlessly with 100+ business tools.

Best For: Cross-functional teams needing AI-powered multi-channel communication

Starting Price: $39/user/month

MightyCall is a reliable cloud-based phone system designed for small and mid-sized businesses that need advanced calling tools without the complexity. From call queues to predictive dialing, it delivers a full suite of features for both inbound and outbound communication.
What sets MightyCall apart from Line2: MightyCall provides a unified dashboard for agents and supervisors, real-time call monitoring, and multilevel IVR. It also supports HIPAA (Health Insurance Portability and Accountability Act) and FCC (Federal Communications Commission) compliance, Do Not Call (DNC) screening, and near-zero downtime thanks to its high-availability infrastructure.

Best For: Small to mid-sized teams needing call center tools with regulatory compliance and live support

Starting Price: $20/user/month

Unitel Voice is a virtual phone system made for entrepreneurs, startups, and small business teams. It offers a wide range of numbers including toll-free, local, and vanity. Plus, you can manage them from any device without needing new hardware.
What sets Unitel Voice apart from Line2: Unlike Line2, which limits customization and reliable support, Unitel Voice stands out with a fully customizable call flow, live US-based support, and auto-attendant features. This helps small teams handle calls like large enterprises. You can also manage voicemails, call routing, and professional greetings, all backed by a team that genuinely supports your business journey.

Best For: Solo founders and growing teams wanting a second line and pro-grade features without tech headaches

Starting Price: $9.99/month

Sideline is a second-number app designed for people who want to keep personal and business communication separate without carrying two phones. It offers a dedicated 2nd phone number that works over your carrier’s network, ensuring high-quality voice calls without needing WiFi.
What sets Sideline apart from Line2: While Line2 relies entirely on VoIP, Sideline gives you better call reliability by using your existing mobile signal. It also adds features like auto-reply, spam call detection, voicemail customization, and number porting. Whether you're running a side business or simply want privacy, Sideline helps you communicate safely, clearly, and without interruption.

Best For: Professionals and individuals who want a reliable second number without relying on WiFi

Starting Price: $14.49/month

8x8 is a global communications platform that combines CPaaS, UCaaS, and CCaaS into one powerful solution. It helps businesses unify customer and employee communication with features like omnichannel messaging, voice, video, and AI-powered tools, all on a secure, enterprise-grade infrastructure.
What sets 8X8 apart from Line2: 8x8 goes far beyond with built-in analytics, enterprise-grade contact centers, and developer-friendly APIs for full customization. It supports global scalability, end-to-end encryption, and seamless integration with tools like Microsoft Teams, Salesforce, and more.

Best For: Large and mid-sized businesses seeking unified, secure, and scalable communication solutions.

Starting Price: Contact the sales team

Talkdesk is an AI-powered contact center platform designed for companies that want to go beyond voice communication and deliver proactive, automated customer experiences. With tools like Autopilot, Copilot, and AI Trainer, Talkdesk helps you automate support, guide agents in real time, and analyze interactions for better decision-making.
What sets Talkdesk apart from Line2: Talkdesk brings full Customer Experience Automation (CXA) to the table. It supports industry-specific solutions for finance, healthcare, retail, and travel, with global deployment and security built in. If you're aiming to transform how your business serves and engages customers, Talkdesk offers the intelligence and scale Line2 simply can’t match.

Best For: Mid to large enterprises focused on AI-first, omnichannel customer engagement

Starting Price: $85/user/month

Five9 is a leading cloud contact center solution built for large-scale customer service and sales teams. It focuses on AI-powered agent assistance, intelligent routing, and omnichannel engagement to improve speed, personalization, and customer satisfaction.
What sets Five9 apart from Line2: Five9 is designed for enterprise needs. It doesn’t directly offer virtual numbers but allows integration with external providers to support global communications. With features like predictive dialing, CRM integration, and real-time analytics, Five9 helps you automate workflows and manage high call volumes across voice, chat, and email.

Best For: Enterprises needing AI-powered, scalable contact center tools

Starting Price: $119/month

Ooma offers a flexible VoIP solution for both small businesses and residential users. It provides cloud-based calling, messaging, video meetings, and security features. Businesses can choose a virtual number, port an existing one, or activate a brand-new line with minimal setup.
What sets Ooma apart from Line2: Ooma stands out with more advanced features like POTS line replacement, senior-friendly phone systems, and deeper VoIP hardware support. Its business phone system, Ooma Office, includes call forwarding, voicemail, and CRM integrations at a competitive price. Plus, it doesn’t lock you into mobile-only usage, enabling you to use IP desk phones, desktop apps, or mobile apps interchangeably.

Best For: Small businesses and households seeking easy VoIP with hardware options

Starting Price: $19.95/user/month

GoTo Connect is a cloud-based business phone system that helps teams manage calls, messages, and meetings from anywhere. It offers over 100 features, including auto attendants, call routing, and a visual dial plan editor, all packed into one AI-powered platform.
What sets GoTo Connect apart from Line2: GoTo Connect supports virtual phone numbers across multiple regions, giving you a flexible way to scale globally. You can use local or toll-free numbers, port your existing ones, and handle everything in a single dashboard. It’s especially useful for remote and hybrid teams needing reliable communication.

Best For: Small to midsize businesses needing scalable virtual phone systems

Starting Price: Contact sale

CallHippo is a flexible virtual phone system designed for global businesses. It offers virtual phone numbers in 100+ countries and supports voice, SMS, and WhatsApp, all from a single platform. Setup takes just a few minutes, making it easy to get started.
What sets CallHippo apart from Line2: CallHippo stands out for its AI-powered features like Smart DID Routing, AI Voicebot, and Power Dialer. It also states support for low latency and minimal jitter, which helps improve call clarity during high call volumes. These tools make it a strong fit for teams focused on consistent communication and faster conversions.

Best For: Sales, support, and remote teams operating internationally

Starting Price: $18/user/month

OpenPhone is a modern business phone system designed for startups and growing teams. It combines calling, texting, and contact management in one simple app that works across desktop and mobile. You get dedicated business numbers, shared inboxes for teams, and seamless CRM-style notes for every contact.
What sets OpenPhone apart from Line2: OpenPhone offers a user-friendly experience with powerful team collaboration features. You can assign multiple team members to a single number, manage call and message history in shared threads, and automate workflows with integrations like Slack, HubSpot, and Zapier. It's built with simplicity and team productivity in mind without sacrificing features.

Best For: Startups and remote teams needing shared numbers and simple contact management

Starting Price: $19/user/month

Choosing the right alternative to Line2 depends on your business needs, team size, and your reliance on voice or multi-channel communication. All the providers listed above offer strong capabilities. Some focus more on simplicity, while others provide deep customization for growing teams or large enterprises. Ultimately, switching from Line2 to these options gives you a chance to improve call quality, automate tasks, and scale communication effectively.

However, not all platforms strike the same balance between price and features. Some, like Talkdesk and Five9, come with powerful AI capabilities and enterprise-level features but are priced much higher. Others, like Sideline or Unitel Voice, are more affordable but offer limited functionality. That’s where Calilio shines.