Quo (OpenPhone) vs. Grasshopper: Which Phone System is the Best?

Quo, previously called OpenPhone, is a cloud-based phone system designed for growing teams and startups, prioritizing collaboration and integration. It operates through VoIP technology, where all calls are made over the internet rather than through physical phone lines.
OpenPhone offers several features that aim to enhance team collaboration, such as shared inboxes, call forwarding, and integrations with popular business tools like HubSpot, Slack, and Zapier. The platform is particularly known for its flexibility, making it ideal for small teams and startups that need a scalable solution.

Grasshopper is a virtual phone system tailored specifically for solopreneurs and micro-businesses who need a simple, professional phone system. Its primary function is to separate business and personal calls on a single mobile device by providing a dedicated business number.
Grasshopper offers fundamental virtual phone features such as multiple extensions, custom professional greetings, and voicemail transcription. Its simplicity and user-friendliness are ideal for businesses that need basic call management features with minimal setup.

Quo and Grasshopper differ mainly in collaboration and scalability. Quo offers modern tools like shared inboxes, CRM integrations, and team messaging for startups and remote teams, while Grasshopper focuses on basic call handling features for small businesses seeking a simple, modern phone system.

Grasshopper starts at $18/month, making it an affordable option for solopreneurs. In contrast, Quo delivers more value for growing teams with collaboration and integration tools starting at $19/user/month.

Here’s a look at the detailed pricing and plans of Quo and Grasshopper:

Quo offers features like team messaging, call notes, multi-level IVR and CRM integrations, designed to enhance team efficiency. Meanwhile, Grasshopper focuses on essentials such as call forwarding, voicemail, and virtual extensions, offering a simpler business phone system.

Here’s a comparison table of key features offered by Quo and Grasshopper.

Quo is built with startups, remote teams, and tech-savvy businesses in mind. It focuses on helping growing teams stay connected through collaboration tools and shared communication spaces. Grasshopper, on the other hand, is built for small business owners and freelancers who want a simple phone system to manage calls without any complex setup or extra software.

Quo offers a clean, modern interface built for quick onboarding. Users can set up accounts, assign numbers, and start making calls within minutes. Grasshopper, in contrast, offers a very simple setup process suitable for non-technical users.

Quo offers basic call insights and reporting tools, helping teams track performance and manage communication flow. Conversely, Grasshopper focuses more on daily business calls than on detailed call tracking or reporting.

As businesses expand, Quo offers flexibility to add users, numbers, and integrations easily. It scales well for startups and growing teams that need shared communication tools. Whereas Grasshopper is suited for small teams or solopreneurs who prefer a simple, fixed setup without advanced scaling options.

Quo integrates with popular tools such as HubSpot, Slack, and Zapier, helping teams automate workflows, sync contacts, and manage leads efficiently. On the other hand, Grasshopper provides very few third-party integrations and lacks automation features, focusing more on call handling than workflow management.

The table presented below breaks down how Quo and Grasshopper differ from each other across pricing, features, integration, and more.

If you need team features, remote access, and app integrations, choose OpenPhone, but if you’re running a solo or very small operation and just need basic calling and texting, Grasshopper fits better.

Choose OpenPhone If:

• Your team needs modern collaboration tools like sharedinboxes, call notes, and team messaging.
• Your business is remote or distributed, and you need seamless access via web, desktop and mobile.
• You use CRM tools or want workflow automation through integrations like HubSpot, Slack, or Zapier.
• You’re planning for growth and need a phone system that supports more users, complex call routing, and scalability.

Choose Grasshopper If:

• You’re a freelancer, solopreneur, or small business owner whoneeds a straightforward, affordable phone solution.
• Your business doesn’t rely on integrations or advanced call routing.
• You want a simple setup for handling calls, voicemails, and texts without advanced collaboration needs.

Both Quo and Grasshopper offer modern phone solutions, but serve different needs. Quo suits growing teams that need collaboration, integrations, and flexibility, while Grasshopper fits small businesses and freelancers who want a simple and easy-to-use phone system.

If you want a platform that combines the simplicity of Grasshopper with the teamwork and flexibility of OpenPhone, Calilio is the best choice. It’s a cloud-based business phone system that lets you make and receive calls globally with virtual phone numbers in 100+ countries. Its AI-powered call reports provide transcriptions, summaries, sentiment analysis, and reasons for calls, helping teams improve communication and customer service.

What sets Calilio apart is how it blends advanced functionality with cost efficiency. Starting at just $15 per user per month, it offers tools like IVR, Call Queue, Power Dialer, and Custom Caller ID to help teams stay organized and connected.