Veterinary & Animal Hospitals

VoIP-Driven Call Center Software for Veterinary & Animal Hospitals

Get a powerful VoIP-driven call center software designed for veterinary clinics and animal hospitals to handle every emergency call with ease. Coordinate departments and manage after-hours emergencies with a centralized, secure cloud platform, reducing missed calls and providing faster responses to pet owners.

Handle high volumes of client inquiries with IVR, call queues, and number sharing.
Monitor, record, and analyze calls to improve communication and service quality.
Automate appointment reminders, follow-ups, and notifications through SMS and a power dialer.
Support inbound and outbound operations for veterinary practices and animal healthcare centers.
a smiling veterinarian or clinic staff member holding a smartphone, symbolizing the use of a digital phone system for veterinary care

Telephony Partner of 1000+ Businesses Worldwide

Command+R logosisyphus logopolymath logointelycore logointerlock logoquotient logocartechstudio logofencyx logoCommand+R logosisyphus logopolymath logointelycore logointerlock logoquotient logocartechstudio logofencyx logoCommand+R logosisyphus logopolymath logointelycore logointerlock logoquotient logocartechstudio logofencyx logoCommand+R logosisyphus logopolymath logointelycore logointerlock logoquotient logocartechstudio logofencyx logo

Trusted by Customers and Celebrated as a Top-Tier Solution.

software suggest high rated badgesoftware suggest recommended badgesoftware suggest recommended badgeg2 user love us badgesource force users reviewsoftware suggest high rated badgesoftware suggest recommended badgesoftware suggest recommended badgeg2 user love us badgesource force users reviewsoftware suggest high rated badgesoftware suggest recommended badgesoftware suggest recommended badgeg2 user love us badgesource force users review
4.9/5
200+ Reviews|16+ Badges
5/5

Software Suggest

User Reviews

4.5/5

Captera

User Reviews

4.8/5

G2

User Reviews

5/5

sourceforge

User Reviews

4.4/5

trustpilot

User Reviews

Get a Virtual Phone Number for Animal Healthcare Centers

Get local, mobile, or toll-free virtual phone numbers for animal hospitals to connect with clients in 100+ countries. Enjoy internet-based calling from any smartphone, tablet, or desktop at low costs with seamless veterinary coordination.

Some Numbers May Require Proof Of ID And Address Registration According To Local Laws.

Some Phone Numbers May Not Be Available Through This Search, As They Are Not Generally Offered To Customers. These Numbers Are Available On Order Request. Please Contact Support To Request Them.

How to Set Up a VoIP Call Center Software for Veterinary Clinics?

To set up a vet's call center system, sign up with Calilio, purchase or port your virtual numbers, and add veterinary staff to your workspace. Configure IVR menus, assign roles for veterinarians and support teams, and manage patient inquiries, emergencies, and follow-ups efficiently from day one.

Step 1

Sign up for Calilio and log in to your dashboard.

Step 2

Buy a local, mobile, or toll-free number, or port your existing ones.

Step 3

Add members to your workspace and assign them roles.

Step 4

Share numbers with your team and build IVR menus for proper routing.

Step 5

Start making inbound and outbound calls across devices.

CHOOSE COUNTRY

Use Veterinary Call Center Software in 100+ Countries

Expand veterinary clinics and services in 100+ countries with Calilio. Access virtual numbers, along with advanced features, directly from the app to manage high call volumes, delivering consistent care from anywhere.

AllAfricaAsiaEuropeNorth americaAustraliaSouth america
    Features

    Features of Call Center Software for Veterinary Clinics

    Calilio’s call center software for veterinary clinics is equipped with advanced tools to manage client inquiries, appointment scheduling, and emergency coordination seamlessly.

    bulk sms icon

    Bulk SMS

    Send instant updates, vaccination reminders, or appointment notifications to pet owners in bulk, ensuring timely communication with every client.

    interactive voice response icon

    IVR (Interactive Voice Response)

    Guide callers to the right department, such as appointments, billing, or emergency care, through a self-service menu that saves time and improves response speed.

    call forwarding icon

    Call Forwarding

    Automatically redirect calls to available veterinarians or support staff, ensuring no pet emergency or client inquiry goes unanswered.

    call transfer icon

    Call Transfer

    Transfer calls smoothly between reception, doctors, and technicians without interrupting the conversation or requiring the caller to repeat details.

    call disposition icon

    Call Disposition

    Label calls with outcomes like “appointment booked,” “follow-up required,” or “emergency case” to keep every client interaction organized and trackable.

    business hour icon

    Business Hours

    Set custom operating hours for your clinic and route after-hours calls to voicemail or alternate numbers, maintaining professionalism around the clock.

    number sharing icon

    Phone Number Sharing

    Allow multiple staff members to use the same clinic number for inbound and outbound calls, ensuring quick response and team collaboration.

    voicemail to email icon

    Voicemail-to-Email

    Convert voicemails into emails, making it easy for staff to review messages, prioritize responses, and follow up promptly.

    call notes icon

    Call Notes

    Add detailed notes during or after each call to record patient updates, owner preferences, or next steps, ensuring continuity in care.

    ai call analytics icon

    AI Call Analytics / AI Dashboard

    Access real-time data on call volume, response times, and performance metrics to optimize staff productivity and service quality.

    Integrate Veterinary Call Management System with CRM for Workflow Automation

    Integrate Calilio’s veterinary call management system with top CRM platforms, Pipedrive, Salesforce, and more to automate workflows and enhance clinic efficiency. Moreover, keep client data synchronized and deliver personalized pet care with ease.

    Zapier

    Automation

    Pipedrive

    CRM

    Pabbly Connect

    Automation

    LeadHeed

    CRM

    HubSpot

    CRM

    Salesforce

    CRM

    Mailchimp

    Marketing

    Krispchat

    Sales Automation

    Zendesk

    Helpdesk

    Request Integration

    View all Integration

    Use cases

    Use Cases of Call Center Systems for Vets

    Calilio’s call center software for veterinary clinics adapts to the unique communication, ensuring smooth coordination between staff, clients, and partners while improving responsiveness.

    animal hospital icon

    Animal Hospitals

    Manage emergency calls, treatment inquiries, and post-care follow-ups efficiently. Route urgent cases instantly to available veterinarians for faster response.

    pet clinics icon

    Pet Clinics

    Handle appointment scheduling, vaccination reminders, and routine checkup calls from one dashboard. Keep pet owners informed and engaged with automated updates.

    veterinary laboratories icon

    Veterinary Laboratories

    Coordinate sample pickups, test results, and reports with clinics and hospitals seamlessly through call routing and automated notifications.

    mobile veterinary services icon

    Mobile Veterinary Services

    Support on-the-go veterinarians by enabling multi-device access and call forwarding, ensuring clients can reach them wherever they are.

    animal shelters and rescue centers icon

    Animal Shelters & Rescue Centers

    Manage adoption inquiries, volunteer coordination, and emergency rescue calls efficiently. Use call disposition tags to track and prioritize cases.

    pet grooming and boarding facilities icon

    Pet Grooming & Boarding Facilities

    Handle service bookings, updates, and customer inquiries with professional call routing and automated reminders.

    veterinary universities & training centers icon

    Veterinary Universities & Training Centers

    Facilitate communication between departments, students, and pet owners involved in clinical programs. Ensure organized coordination across all calls and appointments.

    Discover Top Call Center Software for Pet Health Services

    FeatureCalilioMightyCallCallHippoVonageFive9
    Starting Price (per user/month)$15$20$25$19.99$149
    Virtual Phone Numbers100+ countriesU.S., Canada, some international50+ countries40+ countries100+ countries (via add-ons)
    CRM IntegrationYes (HubSpot, Zoho, Salesforce)Yes (basic integrations)Yes (Zoho, Slack, HubSpot, Salesforce)Yes (Salesforce, HubSpot, Zoho)Yes (Salesforce, Oracle, MS Dynamics, others)
    Veterinary FeatureBulk SMS, AI reports, CRM integration for green businessesVirtual phone + multi-device support for small eco-brandsAffordable VoIP for startups and eco-enterprisesScalable cloud calling for SMEs & eco firmsEnterprise-grade sustainability customer support
    Call TranscriptionYes (AI-powered)LimitedYes (higher plans)Available (add-on)Yes
    Call ManagementIVR, call queue, call transfer, forwarding, canned responsesCall forwarding, IVR, call queuesCall forwarding, IVR, smart call routingIVR, call monitoring, transfer, call groupsAdvanced call routing, IVR, predictive dialer
    Cloud StorageYes (secure, role-based access)LimitedYes (basic)LimitedYes (enterprise cloud storage)
    Mobile AppYesYes (iOS & Android)Yes (iOS & Android)Yes (iOS & Android)Yes
    Call SummaryYes (AI-powered)NoLimitedNoYes (AI insights)
    Sentiment AnalysisYesNoNoNoYes (AI sentiment tools)
    AI DashboardYes (real-time analytics, reports)NoNoLimitedYes (advanced AI dashboard)
    AI Call ReportYes (reasons, conclusions, summaries)NoNoNoYes
    24/7 SupportYesYes (business plans)YesYesYes
    Ideal ForEcopreneurs, green startups, sustainable enterprisesSmall businesses & eco-friendly shopsNoStartups, SMEs, budget-friendly green firmsSMEs, retail & sustainable companiesLarge enterprises, global eco corporations
    SELECT PLAN

    Calilio Pricing Plans for Vet Hospitals of All Sizes & Budgets

    Get Calilio’s veterinary call center software, starting at $15 per user/month. Scale easily with AI analytics, smart call routing, and automation tools built for animal hospitals and clinics.

    save 20% on Annual Plan

    Standard Plan

    $12
    Per user/per month

    $15 Save 20%
    Ideal for solopreneurs, startups and small businesses venturing into affordable VoIP service.

    Get Started with:

    • User Limit: 10
    • Free 1 Local Number
      US or Canada
    • Call Recordings and Storage
      Optional
    • Basic Realtime Dashboard

    Premium Plan

    $28
    Per user/per month

    $35 Save 20%
    Leverage growing businesses and call centers with cost-effective VoIP solutions.

    Everything in the Standard Plan, plus:

    • All Standard Plan Features
    • Unlimited Users
    • Advance Reporting
      Coming Soon
    • Live Call Monitoring
    • Detailed Realtime Dashboard

    Enterprise Plan

    Custom

    Comprehensive VoIP plan for unmatched communication solutions for large businesses and enterprises.

    Everything in the Premium Plan, plus:

    • Queue Call Back
      Coming Soon
    • All Call Strategy Features
    • Dedicated Account Manager
    • Phone and WhatsApp Support
    Note: Your subscription only covers the plan and includes a complimentary $1 credit. Once this credit is used, you must load your wallet to make or receive calls/SMS. Phone numbers are billed separately. Please refer to the call and SMS rates for incoming and outgoing charges.
    Q&A

    Frequently asked questions

    What is call center software for veterinary clinics?

    Call center software for veterinary clinics is a cloud-based communication solution that centralizes patient calls, appointments, and follow-ups. It helps clinics manage high call volumes efficiently, ensuring no inquiry or emergency is missed while improving overall client satisfaction.

    How does Calilio’s veterinary call management system help animal hospitals?

    Can Calilio integrate with CRM software used in veterinary practices?

    What are the main benefits of veterinary call center software?

    Does Calilio’s veterinary call center support multi-location clinics?

    How secure is client and patient data on Calilio’s veterinary call center software?

    Can veterinarians use Calilio’s call center software on mobile devices?

    How much does Calilio’s call center software for veterinary clinics cost?

    How does AI analytics help veterinary clinics using Calilio?

    Can Calilio handle after-hours or emergency veterinary calls?

    Still have questions?

    Can’t find the answer you’re looking for? Please chat with our friendly team.

    Transform Your Business Telephony with Calilio

    Step into the future of seamless connectivity with Calilio. Choose our advanced business phone system and revolutionize your business telephony today.

    4.95    200+ Reviews16+ Badges

    Phone numbers

    Get International Phone Numbers

    Products
    ai products
    Solutions
    features
    Resources
    Comparisons
    Company
    integrations
    tools
    calilio logo

    Singapore

    Australia

    New Zealand

    2025 Calilio Inc. All rights reserved. Made in Singapore.