Forward Calls to Another Number with Cloud Telephony
Call forwarding service from Calilio ensures you never miss an important business call. With our business phone system, you can redirect incoming calls to another number and let your customers always reach you—even when you’re away from the office.
Set conditions for call forwarding — unanswered, unreachable, switched off, or busy lines — ensuring customers always connect with someone who can help.
Telephony Partner of 1000+ Businesses Worldwide
Get a Virtual Phone Number with Call Forwarding Feature
Set up your business phone lines with virtual numbers (local, mobile, or toll-free) from Calilio and forward incoming calls to any device or team member.
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Also, you can port your existing number to Calilio, and use the number for outbound calling —Port Your Number Now!
How to Forward Calls to Another Number with Calilio?
Setting up call forwarding on Calilio involves signing up for its VoIP service, getting or porting your number, and configuring call forwarding rules from the number settings.
Get StartedStep 1
Sign up and log in to your Calilio dashboard.
Step 2
Get a virtual number or port your existing one.
Step 3
Hover over the three-dots [⋮] besides the number.
Step 4
Go to Number Settings and enable Call Strategy.
Step 5
Choose between Conditional or Unconditional call forwarding.
Step 6
Enter the number you want your calls forwarded to.
Step 7
Set your conditions for call forwarding, and Save Changes.
Benefits of Call Forwarding Service from Calilio
Forwarding your calls with Calilio ensures your business stays connected, even when your primary line is unavailable. Our cloud-based call forwarding service gives you flexibility and control over how and where your calls are answered.
Never Miss a Call
Every incoming call is redirected to the right device or person, ensuring you stay connected at all times. With Calilio, your customers never face unanswered calls.
Improve Customer Experience
Stay Available 24/7
Flexible Call Handling
Who Can Take Advantage of Calilio’s Call Forwarding?
Integrate Calilio with CRM Tools
With Calilio, forwarded calls don’t just connect — they’re tracked, logged, and analyzed inside your CRM or business tools. Every redirected call carries caller details, outcomes, and notes, giving your teams complete visibility across customer interactions.
Zapier
Automation
Pipedrive
CRM
Pabbly Connect
Automation
LeadHeed
CRM
HubSpot
CRM
Salesforce
CRM
Mailchimp
Marketing
Krispchat
Sales Automation
Zendesk
Helpdesk
Request Integration
Best Practices for Call Forwarding
To get the most out of call forwarding, businesses should set clear rules and monitor performance regularly. Best practices for forwarding a call involve testing forwarding rules regularly and combine forwarding with voicemail.
Do’s
Set up conditional forwarding for busy, unreachable, or after-hours calls.
Test forwarding rules regularly to avoid missed or misrouted calls.
Forward calls to multiple backup numbers or team members for coverage.
Combine forwarding with voicemail to ensure every caller gets a response.
Use caller ID masking to protect personal numbers when forwarding to mobiles.
Dont’s
Don’t rely only on one forwarding rule without backups.
Don’t forward calls blindly without logging or tracking outcomes.
Don’t use personal numbers as business endpoints without branding consistency.
Don’t forget to review call analytics to improve routing strategies.
Don’t leave outdated forwarding rules active, as they may misdirect calls.
Calilio’s Pricing for Business Phone System with Call Forwarding
Calilio’s all VoIP plans include number forwarding service (starts from $12 per month), giving your business uninterrupted connectivity without extra costs. With our VoIP-powered cloud phone system, you can forward and transfer calls to another number with ease, whether you’re a startup, small business, or enterprise.
Enterprise Plan
Custom
Everything in the Premium Plan, plus:
- Queue Call BackComing Soon
- All Call Strategy Features
- Dedicated Account Manager
- Phone and WhatsApp Support
Frequently asked questions
What does forward calls mean?
Call forwarding means redirecting incoming calls from your main number to another number or device. It ensures callers can still reach you even if your primary line is busy, unreachable, or switched off.
How do I activate call forwarding on my phone?
How to set up a call forwarding system?
How to forward calls to another number without the phone?
Can someone forward my calls to their phone without me knowing?
What is the best call forwarding app?
Can I forward my calls to a landline number?
Can I forward calls from a landline?
Still have questions?
Can’t find the answer you’re looking for? Please chat with our friendly team.
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