Voicemail Transcription

Get AI Voicemail Transcription Software & Convert Voicemail to Texts

Q: How do I enable voicemail transcription on Calilio?

Log in to your Calilio dashboard, go to Settings > My Numbers, enable voicemail, and toggle Voicemail Transcription. New voicemails will be automatically converted into text. You can download the transcript.

Q: Why doesn’t voicemail transcription show up on my iPhone?

iPhone’s built-in transcription depends on carrier support. If unavailable, you can use Calilio’s voicemail-to-text feature, which works on iPhone, Android, and desktop, regardless of carrier.

Q: How do I search through voicemail transcripts?

In Calilio, voicemail transcripts are fully searchable. You can filter the transcripts by keyword to find specific customer messages instantly.

Q: Can I convert a voicemail to text on Android or iPhone?

Calilio’s voicemail-to-text software feature works across devices. On Android, iPhone, or desktop, transcripts are synced to your account and can be read instantly.

Q: How accurate is voicemail transcription?

Calilio uses AI to deliver highly accurate voicemail-to-text conversion. While most messages transcribe clearly, it’s best to double-check the audio for complex terms, accents, or noisy recordings.

Q: How secure is voicemail transcription?

With Calilio, all voicemail transcripts are stored securely in the cloud with access controls. Only authorized team members can view them, ensuring customer data is protected.

Get AI-generated voicemail transcriptions to turn missed calls into clear, actionable messages. With Calilio’s voicemail-to-text software, you can instantly convert voicemails into written transcripts that you can read, search, and respond to on any device.

Get voicemails over the internet — with VoIP technology.

Convert voicemails into text automatically with AI.

Voicemail transcripts are stored in the cloud.

Access voicemail transcripts on Android, iOS, or a web browser.

Save time and improve follow-ups with searchable voicemail text.

voicemail transcription interface converting voice message into readable text

Telephony Partner of 1000+ Businesses Worldwide

Get Voicemails in the Cloud with Virtual Phone Numbers

Use virtual phone numbers to get voicemails over the internet, transcribe them to text — you can access the voicemail transcripts from the cloud, anywhere on any device.

With Calilio’s voicemail-to-text software, you can enable voicemail transcription on local, mobile, or toll-free numbers from 100+ countries.

Your first US or Canada phone number is free🤑 — Claim Now!

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Note:

The first USA or Canada local number is free for each user after sign-up. Additional numbers are charged at $2 per number/month.

Some numbers require ID and address verification to comply with local regulations. Certain numbers may also require A2P 10DLC registration to send SMS or MMS to the United States.

Some numbers may not appear in the search results because they are available only upon request and are not generally offered to customers. Please contact Support for assistance.

Also, you can port your existing number to Calilio, and use the number for outbound calling — Port Your Number Now!

How to Transcribe Voicemail to Text on Calilio?

Upon signing up for Calilio, you purchase or port a phone number and set up voicemail on the number. When a caller leaves a voicemail, our voicemail-to-text system translates it to a transcript — you receive the voicemail with its transcription in the callbox.

Get Started

Step 1

Create your Calilio account and access the dashboard.

Step 2

Purchase a new virtual number or port your existing one.

Step 3

Go to Settings > My Numbers, and select the number.

Step 4

Scroll to Audio & Voicemail, and toggle on Voicemail.

Step 5

Upload a voicemail greeting for your callers to hear before leaving a voicemail.

Step 6

Now, when you receive voicemails, Calilio will automatically transcribe them into text.

Step 7

You can access voicemail with its transcription from the caller’s callbox.

Step 8

You can download the voicemail transcript as well.

Voicemail-to-Email

Stay informed with instant email alerts when new voicemails arrive. Notifications ensure your team never overlooks a message, even outside business hours or while working remotely.

voicemail notification interface showing new message alert and playback option

Custom Voicemail Greetings

Set personalized greetings so callers know their message matters. You can also create after-hours greetings that reflect your brand voice and reassure customers before they leave details.

Shared Voicemail Access

When business numbers are shared across agents, voicemail transcripts are accessible to the entire team, enabling faster responses and collaborative follow-ups.

Voicemails in the Cloud

Read voicemail transcripts on smartphones, tablets, or PCs. Your voicemails are stored in the cloud, and you can access them over the internet, from the Calilio app or a web browser.

Business Hours

You can automatically route unanswered calls to voicemail after business hours. It ensures customers can still leave important messages when your team is unavailable.

What is Voicemail Transcription?

Voicemail transcription is the process of converting voicemail audio into written text. Instead of listening to long recordings, your team can quickly read and review messages in seconds.

voicemail dashboard interface showing audio playback and received voice messages

How Does Voicemail Transcription Work?

With Calilio’s AI-powered transcription, every voicemail left on your business numbers is automatically transcribed, stored in the cloud, and made accessible across devices. It makes voicemails easier to search, organize, and respond to.

Caller Leaves a Voicemail: When a call goes unanswered, the caller records a message.
AI Converts to Text: Calilio’s AI instantly transcribes the voicemail into a written transcript.
Stored in the Cloud: Both the audio and transcript are saved securely in your Calilio dashboard.
Access Transcripts from Callbox: Agents can read voicemail transcripts from the callbox, accessible from the Calilio app on smartphones and a web browser on PC.

voicemail interface showing ai voicemail transcription of audio voicemail and received messages

Benefits of Voicemail Transcription

Voicemail transcription converts voice messages into actionable text and helps businesses manage customer interactions more effectively. It saves time, improves accuracy, and ensures no customer message is missed.

Save Time and Improve Efficiency

Instead of replaying lengthy voicemails, agents can scan transcripts in seconds, prioritize urgent messages, and respond faster — boosting productivity across the team.

Smarter Follow-Ups

Searchable Records

Accessibility Across Devices

Who Can Use Voicemail Transcription?

Voicemail transcription is valuable for any business that wants to save time, improve follow-ups, and keep accurate records of customer interactions. It’s useful for industries with high call volumes.

Transportation & Logistics

Marketing Agencies

Beauty & Wellness center

Event Management

Media & Entertainment

Veterinary & Animal Hospitals

SaaS Businesses & Tech Companies

Internet Service Provider

Dental Clinics & Dentist

Integrate Voicemail Transcription with CRM & Business Tools

Calilio’s voicemail to text software integrates directly with your CRM and other business tools to create smarter workflows. Every voicemail transcript is attached to the customer’s record in your CRM for complete customer records and follow-ups.

Zapier

Automation

Pipedrive

CRM

Pabbly Connect

Automation

LeadHeed

CRM

HubSpot

CRM

Salesforce

CRM

Mailchimp

Marketing

Crisp

Customer Support

Zendesk

Helpdesk

Request Integration

View all Integration

Keep in Mind

Best Practices for Voicemail Transcription

Businesses should always cross-check critical voicemail messages with the original audio and enable transcription on shared numbers for team access. It helps maximize accuracy, efficiency, and customer satisfaction.

Do's

Enable voicemail transcription on all shared numbers so multiple agents can access and respond.

Use transcription alongside voicemail notifications for faster follow-ups.

Review and verify important messages by listening to the audio when clarity matters.

Regularly check transcripts for accuracy and update workflows as needed.

Don'ts

Don’t rely only on transcripts for highly sensitive or complex information — always cross-check the audio.

Don’t let voicemail transcripts pile up unreviewed; assign them to agents for timely responses.

Don’t ignore transcription analytics — use them to spot trends in customer queries and improve service.

Select Plan

Pricing Plans for Calilio with Voicemail to Text Solution

Calilio has flexible pricing that makes voicemail transcription affordable and scalable for businesses of all sizes — helping teams respond faster and stay organized. With all our VoIP plans, you can transcribe voicemails — starting from $15 per month.

Calilio Pricing: Best VoIP Plans for Cloud Telephony

Calilio provides transparent, predictable VoIP pricing for your cloud-based business phone system. Our VoIP plans combine a low cost per-user subscription with pay-as-you-go call and SMS rates.

Business calls

SMS/MMS

Virtual numbers

Call center workflows

Save 20% on annual plan

Standard

$15User/Month

billed annually ($180/year)

Ideal for solopreneurs, startups, and small businesses.

Value: $9.75

Free Calls & SMS/MMS

Make & Receive Calls/SMS on US/Canada number.

200 outgoing & 100 incoming minutes

100 outbound & 100 inbound SMS

Get Started with:

User Limit: 10
Free 1 Local Number
Phone Number Sharing
Buy or Port Virtual Numbers100+ countries
International CommunicationCalls, Messages, Attach Files
Phone Number Sharing
Call Forwarding
Call Recordings
Basic Call Analytics

Get Started

Premium

$35User/Month

billed annually ($420/year)

Ideal for growing businesses, franchises, and call centers.

Value: $40.75

Free Calls & SMS/MMS

Make & Receive Calls/SMS on US/Canada number.

1000 outgoing & 500 incoming minutes

500 outbound & 500 inbound SMS

Everything in the Standard Plan, plus:

Unlimited Users
Inbound Call ManagementIVR, Business hours
Outbound Call ManagementPower dialer, Call disposition
Live Call MonitoringListen, Whisper, Barge-in & End calls
AI Call Reporting Transcription, Sentiment analysis and more
Saved Replies
Call Transfer
Dedicated Account Manager
AI-powered Call Analytics

Get Started

Enterprise

Custom Plan

for your business telephony

Large organizations and enterprises can get a customized plan based on feature requirements and higher usage. Pay only for what you use.

Custom additional add-ons package monthly per user.

Everything in the Premium Plan, plus:

Dedicated Account Manager
Developer Support
Phone and Whatsapp Support
Additional Free Calls/SMS
API and Webhook AccessComing Soon

Contact Sales

Your subscription only covers the plan and includes a complimentary $1 credit. When your free calls & SMS bundle is used up, calling charges are deducted from your wallet. Once your $1 credit is finished, you must load your wallet to make and receive calls/SMS. Phone numbers and call & SMS charges are billed separately.

Q&A

Frequently asked questions

What is the voicemail-to-text feature?

Voicemail-to-text (also called voicemail transcription) automatically converts voicemail audio into written text. It saves time, makes messages searchable, and ensures agents don’t need to replay recordings.

How do I enable voicemail transcription on Calilio?

Why doesn’t voicemail transcription show up on my iPhone?

How do I search through voicemail transcripts?

Can I convert a voicemail to text on Android or iPhone?

How accurate is voicemail transcription?

How secure is voicemail transcription?

Still have questions?

Can’t find the answer you’re looking for? Please chat with our friendly team.

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