Health Care Phone System

Cloud Phone System for Hospitals, Healthcare & Medical Offices

Q: Which telephone services are often used by medical offices?

Medical offices often use services like call routing, IVR, voicemail, call recording, appointment reminders, and bulk SMS to manage patient inquiries and reduce missed appointments.

Q: What is VoIP in healthcare?

VoIP in healthcare is the use of internet-based phone systems to manage patient calls, appointment scheduling, and staff coordination. It allows hospitals and clinics to replace costly landlines with flexible, cloud-powered solutions.

Q: What is the best VoIP for medical offices?

One of the best VoIP systems for medical offices is Calilio, which is affordable, secure, scalable, and healthcare-focused—its pricing plans start from $15 per month, which include all the features you need to manage your patient calls.

Q: Do hospitals use VoIP?

Many hospitals use VoIP (Voice over Internet Protocol) systems because they reduce telephony costs, improve flexibility, and allow calls to be managed across multiple locations and devices.

Q: What software do medical offices use?

Medical offices often use a mix of practice management software, electronic health records (EHR) systems, and VoIP-powered cloud phone systems. Calilio integrates with CRM and healthcare tools to centralize patient interactions.

Q: What is the best office phone system for healthcare providers?

The best office phone system is one that supports IVR, call queues, reminders, analytics, and compliance features. Calilio is an ideal healthcare phone system for medical offices because it scales from small clinics to large hospitals.

Get a feature-rich healthcare phone system for hospitals, clinics, and medical offices to manage patient calls, appointment scheduling, and support services with ease. Our cloud-based telephony solutions improve patient care, reduce missed calls, and ensure faster response times.

Make and receive calls over the internet.

Manage patient calls from inquiries to follow-ups.

Reduce no-shows with automated reminders.

Support multi-location clinics and healthcare centers.

Record and monitor calls to maintain compliance.

Doctor using smartphone with Calilio healthcare communication system showing voicemail notifications and incoming patient call interface

Telephony Partner of 1000+ Businesses Worldwide

Get a Virtual Phone Number for Your Healthcare Practice

Streamline patient communication with Calilio’s virtual phone numbers. Choose local, mobile, or toll-free options and make or receive calls from any device—all through one secure, unified VoIP system.

Some Numbers May Require Proof Of ID And Address Registration According To Local Laws.

Some Phone Numbers May Not Be Available Through This Search, As They Are Not Generally Offered To Customers. These Numbers Are Available On Order Request. Please To Request Them.

How to Set Up a Healthcare Phone System for Medical Offices & Hospitals?

To set up your healthcare phone system with Calilio, create your account, buy or port your number, add your staff, and configure call routing with voicemail, greetings and more. Once configured, your staff can manage patient calls, reminders, and follow-ups across devices.

Step 1

Step 2

Buy a new virtual number or port your existing one.

Step 3

Add users such as receptionists, doctors, and administrators.

Step 4

Configure call routing, forwarding rules, and availability.

Step 5

Personalize voicemail, greetings, and call management features.

Step 6

Start making and receiving patient calls from any device.

CHOOSE NUMBER

Use VoIP-powered Cloud Phone System for Healthcare Services in 100+ Countries

Calilio helps healthcare providers manage their phone calls with virtual phone numbers in over 100 countries. Our healthcare cloud phone system works on VoIP technology, which lets you make calls and manage patient inquiries online, from any device, anywhere.

AllAfricaAsiaEuropeNorth americaAustraliaSouth america

Features of Healthcare Phone System for Patient Calls & Staff Coordination

Calilio is built with the needs of hospitals, clinics, and telemedicine providers in mind. From handling patient calls to improving staff coordination, our VoIP-powered healthcare phone system offers advanced features that make medical office telephony smarter and more reliable.

IVR (Interactive Voice Response)

Route patient calls to the right department, such as billing, pharmacy, or appointments, ensuring faster service and reduced wait times.

Call Queue

Handle high patient call volumes during peak hours. Patients wait in an organized queue, improving fairness and ensuring urgent calls are prioritized.

Call Forwarding

Redirect patient calls to the right staff or department. Ensure important calls reach doctors, reception, or support teams without delay.

Call Transfer

Transfer live calls between departments, such as from reception to specialists, without disconnecting patients. It improves care coordination and response quality.

Call Recording

Record patient calls for compliance, staff training, and dispute resolution. Maintain accurate records while improving service delivery standards.

Customizable Greetings

Create professional greetings for different healthcare departments. Patients hear the right welcome message, ensuring clarity and a positive first impression.

Bulk SMS

Send mass notifications for health tips, check-up reminders, or vaccination alerts. Keep patients informed and engaged without additional manual effort.

Internal Messaging

Enable doctors, nurses, and staff to communicate instantly through secure internal messaging. Improve teamwork and reduce delays in patient care.

Call Analytics

Track call activity, peak hours, and staff performance. Clinics can use insights to allocate resources and optimize patient handling.

Custom Caller ID

Display a trusted healthcare number when making calls. Patients recognize your practice, improving answer rates and trust.

Music on Hold

Play calming background music or informative health messages while patients wait in the queue, improving their experience during busy times.

CRM Integration

Sync patient interactions with healthcare management or CRM systems. Keep data centralized for accurate patient history and better service delivery.

Healthcare workers using Calilio medical communication platform with voice call recording and patient management features

Benefits of a Healthcare Cloud Telephone System

Replacing traditional phone lines with Calilio’s cloud-based healthcare telephone system helps hospitals, clinics, and telemedicine providers serve patients faster, improve staff efficiency, and cut costs.

Cost-Effective Solution

Eliminate expensive phone infrastructure and reduce call charges. Calilio allows healthcare providers to manage calls and SMS over the internet at predictable monthly rates.

Faster Patient Handling

Improved Staff Efficiency

Patient-Centric Service

Flexibility & Mobility

Comparing Best Hospital Phone Systems for Medical Offices and Healthcare Providers

Features	Calilio	8×8	GoTo Connect	Vonage	Dialpad
Starting Price (per user)	$15	$25	$27	$19.99	$27
Virtual Phone Numbers	100+ countries	100+ countries	50+ countries	40+ countries	Limited
Call Management	IVR, call routing, Simultaneous ringing, call queue	IVR, call queues, call analytics	Smart routing, call analytics	IVR, call transfer, call monitoring	IVR, voicemail, analytics
Mobile App	Yes	Yes	Yes	Yes	Yes
International Calling	Anywhere	Limited	Over 50 countries	Over 40 countries	Over 40 countries
CRM Integration	Yes	Yes	Yes	Yes	Yes
24/7 Support	Yes	Yes	Yes	Yes	Yes
Ideal For	Small Clinics to Large Hospitals	Large healthcare networks	Large healthcare networks	SMEs & healthcare providers	Small to mid-sized healthcare practices

SELECT PLAN

Pricing Plans for Calilio’s Healthcare Cloud Phone System

Calilio offers flexible pricing plans designed for healthcare practices of all sizes. Whether you run a small clinic, manage a telemedicine service, or operate a large hospital network, our VoIP-powered healthcare and hospital phone system gives you the tools you need to serve patients better—without heavy costs.

save 20% on Annual Plan

Standard Plan

$12
Per user/per month

Ideal for solopreneurs, startups and small businesses venturing into affordable VoIP service.

Get Started with:

User Limit: 10
Free 1 Local Number
US or Canada
Call Recordings and Storage
Optional
Basic Realtime Dashboard

Premium Plan

$28
Per user/per month

Leverage growing businesses and call centers with cost-effective VoIP solutions.

Everything in the Standard Plan, plus:

All Standard Plan Features
Unlimited Users
Advance Reporting
Coming Soon
Live Call Monitoring
Detailed Realtime Dashboard

Enterprise Plan

Custom

Comprehensive VoIP plan for unmatched communication solutions for large businesses and enterprises.

Everything in the Premium Plan, plus:

Queue Call Back
Coming Soon
All Call Strategy Features
Dedicated Account Manager
Phone and WhatsApp Support

Note: Your subscription only covers the plan and includes a complimentary $1 credit. Once this credit is used, you must load your wallet to make or receive calls/SMS. Phone numbers are billed separately. Please refer to the call and SMS rates for incoming and outgoing charges.

Q&A

Frequently Asked Questions

What phone system do hospitals use?

Hospitals commonly use VoIP-powered cloud phone systems that handle high call volumes, route calls to different departments, and support both patient and internal staff needs.

Which telephone services are often used by medical offices?

What is VoIP in healthcare?

What is the best VoIP for medical offices?

Do hospitals use VoIP?

What software do medical offices use?

What is the best office phone system for healthcare providers?

Still have questions?

Can’t find the answer you’re looking for? Please chat with our friendly team.

Transform Your Business Telephony with Calilio

Step into the future of seamless connectivity with Calilio. Choose our advanced business phone system and revolutionize your business telephony today.

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