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Visual Voicemail for Smarter Message Management

Q: How do I turn on visual voicemail on Calilio?

When you activate your virtual number in Calilio, you can access visual voicemail. Upon signing up, go to Settings > My Numbers > Number Settings and toggle on Voicemail. All new messages will then appear in your visual voicemail inbox.

Q: Should visual voicemail be on or off?

Visual voicemail should always be on if you want to manage missed calls efficiently. It lets you access, read, and respond to messages quickly without manually checking audio voicemails.

Q: Is visual voicemail free on Calilio?

Calilio includes visual voicemail in all its business phone system plans at no extra cost. You only pay for your selected plan—starting at $15 per user per month—which includes voicemail transcription, storage, and other business telephony features.

Q: Do I really need visual voicemail?

If your business receives frequent calls, visual voicemail helps you save time and respond faster. It provides instant access to message transcriptions, organized storage, and a shared inbox for your team.

Q: Is visual voicemail an app?

Calilio is one of the best business telephony apps with visual voicemail. It functions like an email inbox for voicemail messages, allowing you to read, listen, and manage them easily from any device.

Calilio’s visual voicemail app organizes all your voicemails in one place — filter unread voicemail messages and manage them from our secure voicemail box.

You can view, listen to or read transcribed voicemails on any device (iPhone, Android and PCs) with our cloud-based phone system.

Read and listen to voicemails from any device.

Save time with voicemail transcription.

Respond quickly to missed calls.

Keep your messages organized in one place.

user interacting with a voicemail interface on a phone, showing call and voicemail options

Telephony Partner of 1000+ Businesses Worldwide

Get a Virtual Phone Number with Visual Voicemail

Calilio provides virtual phone numbers to send and receive voicemails from anywhere. Get local, mobile and toll-free numbers from 100+ countries.

You can read, listen to, or download your voicemail messages from the visual voicemail inbox of your virtual phone system.

Your first US or Canada local number is free🤑 — Claim Today!

Some Numbers May Require Proof Of ID And Address Registration According To Local Laws.

Some Phone Numbers May Not Be Available Through This Search, As They Are Not Generally Offered To Customers. These Numbers Are Available On Order Request. Please Contact Support To Request Them.

Also, you can port your existing number to Calilio, and use the number for outbound calling —Port Your Number Now!

How to Get Visual Voicemail on Calilio?

First, sign up for Calilio to get a cloud telephony system with visual voicemail service. Then purchase or port your number to make and receive phone calls — when you miss a call and the caller leaves a voicemail, you can access it from the voice mailbox.

Get Started

Step 1

Create your Calilio account or log in to your dashboard.

Step 2

Go to Settings > My Numbers to buy or port a number.

Step 3

Once activated, hover over the three-dot [⋮] besides the number.

Step 4

Go to Number Settings and scroll down, and toggle on Voicemail.

Step 5

Now, when you receive voicemails, you can filter them from the call box.

Step 6

Click the dropdown All Conversation and select Voice Mail to access visual voicemail.

Voicemail Transcription

Get AI-powered voicemail-to-text transcriptions. Read your voicemail messages without listening to the audio.

Shared Voicemail Access

Allow team members to access shared visual voicemail inboxes. It ensures faster response — no messages are missed or delayed.

Voicemails in the Cloud

Keep all your voicemail messages securely stored in the cloud. Access and download them anytime without worrying about storage limits or device loss.

Business Hours

Define working hours to control when calls go to voicemail. After-hours calls automatically route to your visual voicemail inbox for later review.

Custom Voicemail Greetings

Create personalized voicemail greetings for your business. Guide callers with clear, friendly messages when you’re unavailable.

Voicemail to Email

Receive voicemail notification directly in your email. Manage missed messages even when you’re away from your dashboard.

What Is Visual Voicemail?

Visual Voicemail is a telephony feature that allows users to view, manage, and listen to their voicemail messages in a visual format on their phone, rather than dialing into a voicemail system.

Instead of dialing in, you can view a list of all voicemail messages—each showing the caller’s name, number, timestamp, and a text preview or transcription of the voicemail. You can play, pause, delete, or save messages in any order from your dashboard.

voicemail interface displaying a list of conversations with filters for call types

How Does Visual Voicemail Work on Calilio?

Visual Voicemail works by converting voicemail messages into a digital format that can be accessed directly through an app or phone interface. Once a voicemail is received, it is stored on the server, and users can see a list of messages, listen to them in any order, and delete or save them as needed without dialing into a voicemail system..

When you miss a call, Calilio records the voicemail.
Calilio transcribes the voicemail to text using AI.
All voicemails and transcripts are securely stored in the cloud.
Visual voicemail shows your voice messages with the caller's name, number, timestamp, and a text snippet.
You can play, pause, or delete voicemails from your dashboard.

voicemail settings page with options to enable voicemail and customize the greeting

Who Can Use Visual Voicemail?

Visual Voicemail is designed for every business that wants to handle missed calls more efficiently. Whether it’s sales, support, or administration, visual voicemail service from Calilio helps teams stay connected, informed, and responsive.

Integrate Visual Voicemail with CRM & Business Tools

Calilio integrates visual voicemail with your existing CRM and business applications, keeping all customer messages organized and accessible from one platform. Connect Calilio with 2,000+ productivity tools.

Zapier

Automation

Pipedrive

CRM

Pabbly Connect

Automation

LeadHeed

CRM

HubSpot

CRM

Salesforce

CRM

Mailchimp

Marketing

Krispchat

Sales Automation

Zendesk

Helpdesk

Request Integration

View all Integration

Keep in mind

Best Practices for Managing Business Voicemails

Managing voicemails efficiently helps your team stay responsive and maintain professional communication. With Calilio’s visual voicemail app, following a few best practices ensures that no message is missed, delayed, or overlooked.

Do’s

Review new voicemails throughout the day to maintain fast response times.

Read voicemail messages instantly and prioritize urgent ones.

Create a clear, friendly greeting that informs callers about availability.

Assign numbers to multiple users and share access of visual voicemail for faster response.

Dont’s

Don’t ignore missed calls – Delayed responses can lead to lost opportunities.

Don’t use generic greetings – A personalized message improves your company’s image and builds trust.

Don’t leave voicemails unorganized – Regularly delete, label, or archive messages to keep your inbox clean.

Don’t rely only on audio – Always use transcription to save time and improve accessibility.

Select Plan

Calilio’s Pricing for Business Phone System with Visual Voicemail

Calilio offers flexible and scalable VoIP pricing plans that include AI telephony features and visual voicemail in every tier — starting from $15 per month.

save 20% on Annual Plan

Standard Plan

$12
Per user/per month

$15 Save 20%

billed annually at $144

Ideal for solopreneurs, startups and small businesses venturing into affordable VoIP service.

Get Started with:

User Limit: 10
Free 1 Local Number
US or Canada
Call Recordings and Storage
Optional
Basic Realtime Dashboard

Premium Plan

$28
Per user/per month

$35 Save 20%

billed annually at $336

Leverage growing businesses and call centers with cost-effective VoIP solutions.

Everything in the Standard Plan, plus:

All Standard Plan Features
Unlimited Users
Advance Reporting
Coming Soon
Live Call Monitoring
Detailed Realtime Dashboard

Enterprise Plan

Custom

Comprehensive VoIP plan for unmatched communication solutions for large businesses and enterprises.

Everything in the Premium Plan, plus:

Queue Call Back
Coming Soon
All Call Strategy Features
Dedicated Account Manager
Phone and WhatsApp Support

Note: Your subscription only covers the plan and includes a complimentary $1 credit. Once this credit is used, you must load your wallet to make or receive calls/SMS. Phone numbers are billed separately. Please refer to the call and SMS rates for incoming and outgoing charges.

Q&A

Frequently asked questions

What’s the difference between visual voicemail and regular voicemail?

Traditional voicemail requires you to dial in and listen to each message in order. Visual voicemail displays all your messages—with a text preview—in an inbox, allowing you to read, listen to, or delete in any order.