Create Professional Voicemail Greetings for Your Business
Create custom voicemail greetings to ask your callers to leave a voicemail when your team is unable to receive the call. A personalized voicemail message ensures every caller hears a professional response when you’re unavailable.
Telephony Partner of 1000+ Businesses Worldwide
Set Up Your Custom Voicemail Greeting Messages with a Virtual Phone Number
Use virtual phone numbers for your business calls and set up custom voicemail greeting messages to make sure no call goes unanswered.
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How to Set Up a Custom Voicemail Greeting on Calilio?
You first sign up for Calilio and then purchase or port your number. You then log in to access your dashboard, go to Settings > My Numbers, enable voicemail, and upload or record your voicemail greeting.
Get StartedStep 1
Create your Calilio account and access the dashboard.
Step 2
Purchase new virtual numbers or port your existing ones.
Step 3
Go to Settings > My Numbers and select the number you want to set a voicemail greeting for.
Step 4
Scroll to Audio & Voicemail and toggle on Voicemail.
Step 5
Upload the audio file of your voicemail message.
Custom Phone Greeting
Set professional phone greetings to welcome callers before connecting them. If calls go unanswered, the system asks the callers to leave a voicemail to ensure there is no missed opportunity.
What is a Custom Voicemail Greeting?
A custom voicemail greeting is the personalized message callers hear when you’re unavailable to answer. Instead of a generic system prompt, you can play a branded recording that reassures callers their message will be received.
Unlike a phone greeting (which plays at the start of a call before connecting), a voicemail greeting message only plays when a call goes unanswered, during after-hours, or when all agents are busy.
How Does a Custom Voicemail Greeting Work?
When a call goes unanswered, Calilio automatically plays your custom voicemail greeting. It reassures callers, provides instructions, and invites them to leave details after the tone.
- During Office Hours: If agents are busy or unavailable, the voicemail greeting plays, letting customers know their call is important and will be returned soon.
- After Hours: Outside business hours, callers hear a tailored out-of-office voicemail greeting message that explains your availability and are invited to leave a message.
Benefits of Custom Voicemail Messages
Custom voicemail messages capture missed calls, reassure callers, and ensure no opportunity slips through.
Build Caller Confidence
A professional greeting for voicemail assures customers their message is valued and will be addressed. It builds trust and keeps clients engaged even when you’re unavailable.
Provide Clear Instructions
Capture Opportunities After Hours
Transcribe Voicemails
Strengthen Brand Professionalism
Who Can Use Custom Voicemail Greeting?
Integrate Calilio with CRM & Business Tools
Custom voicemail greetings on Calilio are more than just recordings — they work seamlessly with your CRM and business tools to keep customer interactions organized and actionable.
Zapier
Automation
Pipedrive
CRM
Pabbly Connect
Automation
LeadHeed
CRM
HubSpot
CRM
Salesforce
CRM
Mailchimp
Marketing
Krispchat
Sales Automation
Zendesk
Helpdesk
Request Integration
Best Practices for Custom Voicemail Greeting
To make voicemail greetings effective, keep them clear, professional, and regularly updated. The right practices ensure callers feel valued, know what to do, and trust your business to follow up.
Do’s
Keep voicemail greetings short and clear — ideally 20–30 seconds.
Use a friendly yet professional tone that reflects your brand voice.
Give instructions on details callers should leave (e.g., name, number, reason for call).
Update greetings for holidays, promotions, or business hour changes.
Dont’s
Don’t use generic or default system greetings — they sound impersonal.
Don’t overload callers with too much information in one message.
Don’t let outdated greetings with wrong business hours or offers that’s no longer active.
Don’t use poor-quality audio or background noise, as it weakens professionalism.
Calilio’s Pricing Plans for Business Telephony
All Calilio’s plans include custom voicemail greeting features, along with other business telephony features. Our VoIP plans start from $15 per month and have telephony solutions for small businesses to large enterprises.
Premium Plan
$28 Per user/per month
billed annually at $336
Everything in the Standard Plan, plus:
- All Standard Plan Features
- Unlimited Users
- Advance ReportingComing Soon
- Live Call Monitoring
- Detailed Realtime Dashboard
Enterprise Plan
Custom
Everything in the Premium Plan, plus:
- Queue Call BackComing Soon
- All Call Strategy Features
- Dedicated Account Manager
- Phone and WhatsApp Support
Frequently asked questions
How long should a voicemail greeting be?
The ideal voicemail greeting is 20–30 seconds. It gives you enough time to welcome callers, provide instructions, and encourage them to leave a message without being too lengthy.
Can I record my own voicemail greeting?
What’s the difference between a phone greeting and a voicemail greeting?
What is a good voicemail greeting for business?
What is an example of a good out-of-office voicemail message?
What do you say in a voice greeting?
Still have questions?
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