Best Virtual Phone Number Providers in Canada

virtual phone number providers in canada

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Navigating the virtual number providers in Canada is crucial for businesses focusing on enhancing their communication capabilities. Virtual numbers offer flexible, cost-effective, and enhanced functionality compared to traditional phone systems. Also, VoIP can reduce 90% of international calling costs for startups and small businesses.

Among the top VoIP providers, Calilio stands out as the best alternative for businesses seeking to establish a strong presence in Canada. With a focus on providing a cost-effective solution, it offers local rates. It even provides a free Canadian number, making it particularly attractive for businesses seeking seamless connectivity with clients.


Understanding Canada Virtual Number

A Canada virtual number is a phone number that is not directly linked to a physical telephone line. Instead, it operates over a cloud-based platform, allowing calls to be forwarded to different devices or locations. These numbers are versatile and can be configured to route calls to various devices, such as mobile phones, landlines, or even desktops. Businesses commonly use them for customer service or remote team management purposes.
 

For anyone considering a virtual number in Canada, selecting a reliable service provider is crucial to access features like call forwarding, call analytics, and voicemail management that meet specific communication needs.

Best-Rated Virtual Number Solutions in Canada

  • Cailio: Ideal for flexible pricing plans
  • RingCentral: Best for experienced service
  • CallHippo: Optimal for usability
  • Ooma: Known for distinctive characteristics
  • Grasshopper: Great for business calling and texting
  • GoToConnect: Best for video calling
  • Vonage: Best for ultimate calling and texting
  • Dialpad: Known for automatically recording conversations

Exploring Top Canadian Phone Number Providers

Provider’s Name

Key Features

Pricing (monthly)

Calilio

  • Sentimental analysis

  • Live call monitoring

  • Greeting voicemessages

  • Basic plan: $12 monthly per user

  • Business plan: $28 monthly per user

  • Enterprise plan (Custom)

RingCentral

  • Unified cloud communication

  • Live reporting

  • Internal video conferencing

  • Core plan: $20 monthly per user

  • Advanced plan: $25 month per user

  • Ultra plan: $35 monthly per use

CallHippo

  • Auto attendance

  • Power dialer 

  • Smart Switch

  • Starter: $18 per user per month

  • Professional: $30 monthly per user

  • Ultimate: $42 monthly per user

Ooma

  • Call queuing

  • CRM integration

  • Extension monitoring

  • Essential plans: $19.95 monthly per user

  • Pro plan: $24.95 monthly per user

  • Pro Plus: $29.95 monthly per user

Grasshopper

  • Desktop + Mobile Apps

  • Ruby receptionist

  • Instance response

  • True solo: $14 monthly per user

  • Solo plus: $25 monthly per user

  • Small business: $55 monthly per user

GoToConnect

  • Drag-and-drop visual interference

  • Call routing

  • Day-to-day analytics

  • Basic plan: $27 per user per month

  • Standard plan: $32 per user per month

Vonage

  • Call logging and contact history

  • Video conferencing

  • Business inbox

  • Basic pan: $ 19.99 monthly per user

  • Premium plan: $29.99 monthly per user

  • Advanced plan: $ 39.99 monthly per user

Dialpad

  • Call forwarding

  • Call transfer

  • Enterprise VoIP solutions

  • Standard plan: $25 per user  monthly

  • Pro plan: $35 per user monthly

  • Standard plan(customized)

Calilio

Calilio is one of the best Canadian virtual number providers that offers a cost-effective communication platform at local rates. It improves user experience and call quality with features like call routing, auto-attendance, sentiment analysis, and a unified callbox. Businesses can improve their global reach and productivity with Calilio’s affordable plans.


Why We Picked Calilio
 

  • Enables businesses to establish a robust global footprint
  • Ensure high-quality services with competitive VoIP plans 
  • Facilitates internal messaging and member-to-member communication for smooth cooperation between teams
  • Cost-effective platform for startup and small businesses
  • Provides consistent services without disruption or call drops
     

Where Calilio Falls Short
 

  • Users may find it challenging to adopt new technology, which may make some users unaware of its functionality and features.
  • Newer organizations might take time to comprehend the depth of security processes fully.

RingCentral

RingCentral is a cloud-based communication platform that integrates calls, voices, messages, and videos in a single system. It enables businesses to manage their communication easily and improve customer service. RingCentral also adopts AI features like data encryption and multiple verification methods to secure the transmission of contact information.
 

Why We Picked RingCentral
 

  • Provides reliable services with robust security measures like end-to-end data encryption
  • Offers customized pricing and features for small and large businesses 
  • Ensures secure and clear voice communication through features like push-to-talk and native PSTN in 45+ countries
  • Maintains consistent communication through reliable call quality and uptime

 

Where RingCentral Falls Short

 

  • Customers may find it complicated to exit their agreements due to inflexible long-term contracts.
  • Advanced features come with expensive cost plans
  • Occasional call drops and slow customer response times

CallHippo

CallHippo’s high-end VoIP solution is designed to improve business productivity and customer experience. It allows businesses to integrate their preferred tools to expedite all operations and improve efficiency. It also features enterprise-level security and privacy, ensuring customer data is always secure. You can get local and virtual numbers with CallHippo for over 50 countries, including Canada.

 

Why We Picked CallHippo
 

  • Provides a user-friendly platform that improves customer service
  • Robust analytic tools for call handling
  •  Wide range of integrations with popular CRMs
  • Flexible pricing structure
     

Where CallHippo Falls Short
 

  • Call drops and connectivity issues
  • Limited cost plans with hidden fees 

Ooma

Ooma is a reliable and feature-rich VoIP service provider that offers a range of solutions for businesses and individuals, making it a top choice in markets. The solution is suitable for both commercial and residential use. It also provides virtual phone numbers, supported by high-end mobile applications that simplify dialing and receiving international calls.
 

Why We Picked Ooma
 

  • Specially customized features for small businesses that work remotely or in organizations
  • Integrates with popular business applications, enhancing productivity and workforce efficiency
  • Prioritizes security and privacy, ensuring user data is protected and compliant with industry regulations
  • Offers a range of features at affordable prices
     

Where Ooma Falls Short
 

  • Expensive setup and activation cost around $29.95
  • Problems transferring calls in large installations

Grasshopper

Grasshopper’s seamless mobile and desktop applications facilitate business communication anywhere. It is an IP telephony business communication solution that provides companies with affordable local toll-free numbers and virtual numbers, including features like call transmission, call receiving, customer greeting, and voicemail. For small businesses seeking an affordable, professional, and user-friendly service, Grasshopper is an obvious choice.

 

Why We Picked Grasshopper
 

  • Affordable plan options for small businesses
  • Provides professional contact options to avoid sharing private numbers or sensitive information
  • Instant response features help you automatically reach out to clients whose calls may have been missed.
  • Easy to set up and use
     

Why Grasshopper Falls Short

 

  • No direct third-party app integrations
  • Lacks the ability to send internet faxes

GoToConnect

GoToConnect is one of the virtual phone number providers that offer a comprehensive set of features at reasonable price points. It boasts an enterprise-class phone system that provides 100+ features at affordable prices for local, long-distance, and international calls. It is feature-rich, has excellent customer support, and offers affordable plans suitable for all levels of business. 
 

Why We Picked GoToConnect

 

  • Offers flexible settings and integrations with other business tools like CRM
  • Instant messaging and collaboration
  • Supports flexible devices, ensuring users stay connected from anywhere
  • Known for great uptime and reliability 

 

Where GoToConnect Falls Short

 

  • Call quality is affected by limited bandwidth
  • Customer support has been slow to respond to some users

Vonage

Vonage is a cloud-based communication platform offering a comprehensive range of features for both businesses and residents. It offers voice-over-internet protocol services, allowing users to make voice calls over the internet rather than traditional phone lines. It provides international calling plans and virtual phone numbers in many countries, including Canada, making it suitable for businesses with a global presence.
 

Why We Picked Vonage
 

  • Available add-on apps for customization
  • Provides 24/7 customer support
  • Seamless transition between mobile and desktop devices
  • Unlimited team messaging  
     

Where Vonage Falls Short
 

  • Potential sign-up issues
  • Excessive add-on fees

Dialpad

Dialpad is a unified communication platform designed to streamline organizational communication and collaboration. It has over 25 features and 40+ integrations, including call transfer and voicemail transcriptions. Additionally, they offer AI-driven features such as speech recognition, natural language processing (NLP), machine learning, and real-time coaching to upgrade security and reliability.  
 

Why We Picked Dialpad
 

  • Hosts up to 1,000 people in a video meeting, 
  • Unlimited domestic calling
  •  Offers various customization options, including AI-powered transcriptions.
     

Where Dialpad Falls Short
 

  • Unacceptable customer support (according to real users)
  • Scalability is difficult 

Things to Consider While Choosing the Best Canadian Virtual Number

When selecting a Canadian virtual number provider, several key factors can significantly impact your business operations and customer interactions. Choose the best provider that fits your business needs and aligns with your budget.
 

  • Pricing and plans: Consider the service provider's cost structure and plans in relation to your business objectives and needs. Choose a provider offering a transparent pricing structure without hidden fees or additional charges. Asses if the provider offers flexible plans that allow you to upgrade as your needs change. 
  • Call Quality and Reliability: Select a reliable service provider that ensures high-quality calls and trustworthy services. Investigate the provider’s network infrastructure and partnership with carriers. Providers using tier 1 carriers typically offer high-quality calls and ensure reliability. Also, check for redundancy, which is crucial for maintaining reliability, especially during peak usage periods or in the event of network failure.
  • Features and customization options: Evaluate the basic and additional features offered by your service provider. Typical features include call forwarding, call analytics, voicemail transcription, interactive voice responses (IVR), and CRM system integration. Also, analyze the provider’s security measures to ensure the safety of your data and the integrity of your virtual number.
  • Customer support and services: Check the availability of customer support and the quality of services. Look for providers offering responsive customer support (preferably 24/7) and multiple support channels, such as phone, email, and live chat, to address any issues or concerns promptly.
  • User reviews and reputations: Customer reviews and ratings play a crucial role in the decision-making process when choosing a Canadian virtual number provider. Stay updated with online ratings and reviews from multiple sources to get a comprehensive view of the provider’s reputation. Also, read testimonials from the current user to gauge their experiences with their providers.

Why Calilio for Virtual Phone Number?

Choosing a Canadian virtual number provider involves evaluating various factors such as pricing, features, reliability, security, and customer support. Among the best providers, including RingCentral, CallHippo, and GoToConnect, each offers unique strengths tailored to different business needs. However, Calilio is ideal for businesses seeking a robust communication solution with a free Canadian number.
 

Calilio distinguishes itself with its cost-effective plans that include local rates, making it accessible for businesses aiming to establish a presence in Canada without additional expenses. Our comprehensive features set, including live call monitoring, sentiment analysis, and customizable greeting messages, enhances user experiences and operational efficiency. Our commitment to security and responsive customer support makes Calilio a compelling package for businesses looking to streamline their communication processes.
 

Calilio offers a perfect blend of affordability, scalability, reliability, and excellent customer support for businesses of all sizes, making it the best choice if you want to buy a virtual number.

Frequently Asked Questions

What are the types of virtual phone numbers in Canada?

The virtual phone numbers in Canada are local, toll-free, vanity, and mobile phone numbers.

Can I use a virtual Canada number for international calls?

Virtual Canada numbers can be used for international calling. You can get a virtual number from a reliable VoIP provider.

How to use a Canadian virtual number for my business?

You can use a Canadian virtual number by choosing a reliable virtual number provider, signing up, configuring call forwarding, and integrating it with your business system.

Is it safe to use the online phone number in Canada?

Using an online phone number in Canada can be a safe and secure way to manage business communications, especially when combined with other security measures such as strong passwords and secure internet connections.


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