Get the Best Call Center Software for Sales & Support
Calilio provides you with a cloud-based call center software that lets you manage inbound and outbound calls, coach agents during calls, track performance, and review agent conversations faster with AI-powered call reports.
Route incoming calls to your support teams with IVR, call queues, forwarding, and business hours.
Let your sales team make outbound calls with a power dialer, click-to-call, custom caller ID, and call disposition.
Monitor agent performance with live call monitoring, call recording, and analytics.
Review calls with AI summaries, transcripts, sentiment, reasons, and outcomes.
Call center software helps businesses manage high volumes of inbound and outbound calls from one platform. Calilio is a cloud-based call center software that allows your sales and support teams to make and receive calls over the internet.
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Inbound Calls Handled
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Outbound Calls Made
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SMS Sent
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AI Call Reports Generated
Why Do Call Centers Choose Calilio?
Call centers do not only need a way to answer calls. They need a system that helps teams reduce missed calls, reach more customers, support agents in real time, and understand call outcomes without manual review.
Call Center Challenge
Customers wait too long or reach the wrong team.
Agents lose context between calls.
Managers cannot review every call manually.
Sales teams spend too much time dialing.
Remote agents need flexible access.
Call center performance is hard to measure.
How Calilio Helps?
IVR, call queues, forwarding, and business hours route callers to the right agent or department.
Call notes, tags, recordings, and call history keep conversation details connected.
AI call reports summarize conversations, transcribe calls, detect sentiment, and show outcomes.
Power dialer, click-to-call, custom caller ID, and call disposition support faster outbound calling.
Agents can make and receive calls from desktop, mobile, tablet, or browser.
Call analytics, live monitoring, recordings, and dashboards help managers track activity and improve coaching.
Features
Call Center Features You Get With Calilio
Calilio combines call routing, outbound calling, agent productivity, supervisor tools, and analytics in one cloud call center system.
Inbound Call Management
Guide callers to sales, support, billing, or another team with an interactive voice menu. IVR reduces manual transfers and helps callers reach the right place faster.
Calilio gives call centers a simple workflow for setting up numbers, users, call flows, agent tools, and reporting. Teams can manage calls without relying on office phone hardware or scattered call logs.
Buy virtual phone numbers or port your existing business numbers to Calilio.
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Add agents, supervisors, and admins based on your team structure.
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Set up IVR, call queues, forwarding, business hours, voicemail, and routing rules.
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Your teams can now handle calls from desktops or smartphones.
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Review recordings, analytics, and AI call reports to understand performance.
Find Your Number
Get Virtual Phone Numbers for Your Call Center Teams
Calilio gives virtual phone numbers from 100+ countries for call centers to build a local presence without setting up a physical office. You can also use different numbers for sales, support, campaigns, or departments.
First Local Number Included Free!
Your first USA, Canada, or UK local number is 100% complimentary upon account verification. Extra lines from just $2.00/month.
Keep Your Existing Business Phone Number with Free Porting:
Seamlessly transfer your existing local, toll-free, or mobile numbers to Calilio with no porting fees. Our team handles the entire carrier switch for you.
Some phone numbers may not be available through this search, as they are not generally offered to customers. These numbers are available on order request. Please contact support to request them.
AI-powered Call Reports
Calilio brings AI into telephony with call reports that show transcription, summary, customer sentiment, reason for the call, and call outcome after each conversation.
Built for Inbound, Outbound, and Remote Call Center Workflows
Inbound Call Centers
Route customer calls to the right agents with IVR, queues, forwarding, business hours, voicemail, and call transfer. Calilio helps teams reduce missed calls and organize support conversations.
Run sales, outreach, and follow-up calls with power dialer, click-to-call, custom caller ID, call disposition, notes, tags, recordings, and analytics. Teams can call faster and track every outcome more clearly.
Let agents work from different locations while using the same business numbers and call flows. Calilio supports desktop, mobile, tablet, and browser access for remote and hybrid teams.
Calilio has call center solutions for every industry where calls directly affect customer experience, lead response, outreach and appointment handling.
Calilio connects call center activity with the tools your sales, support, and operations teams already use. Teams can log calls, sync contacts, and trigger follow-ups for reduced manual work.
Pipedrive
CRM
Pabbly Connect
Automation
HubSpot
CRM
Request Integration
Call Center Software Pricing
Calilio has two pricing plans for its call center software:
Save 20% on annual plan
Standard
$15SAVE 20%
$12User/Month
billed annually ($144/year)
Ideal for solopreneurs, startups, and small businesses.
Value: $12.52
Free Calls & SMS/MMS
Make Call/SMS to US/Canada number
Receive Calls/SMS on US/Canada number
200 outgoing minutes & 100 incoming minutes
Worth:$3.56Outbound+$1.57Inbound
100 outbound SMS & 100 inbound SMS
Worth:$1.08Outbound+$1.08Inbound
Feature
Free Min
Worth
Call Recording
100
$0.30
Call Storage
100
$0.08
AI Transcription
10
$0.35
AI Voice Agent
10
$2.50
+1 Free phone number (UK, US or Canada)
1
$2.00
FeatureFree MinWorth
Call Recording100$0.30
Call Storage100$0.08
AI Transcription10$0.35
AI Voice Agent10$2.50
+1 Free phone numberUK, US or Canada$2.00
Get Started with:
User Limit: 10
Free 1 Local NumberUK, US or Canada
Phone Number Sharing
Ring StrategiesSimultaneous, Sequential, Round-robin
Buy or Port Virtual Numbers100+ countries
Internal Team CommunicationCalls, Messages, Attach Files
Calling, SMS, MMS, A2P 10DLC, call recording, and storage charges may vary by country, number type, and usage.
TESTIMONIALS
What Our Customers Are Saying
Discover how businesses are transforming customer service with Calilio’s innovative call center software. Our clients have shared their success stories and the impact our tool has made on their customer interactions.
1/9
Before Calilio, our calls were tied to desk phones and office wiring. Moving to a cloud phone system gave our team the freedom to answer business calls from anywhere, without managing PBX hardware.
SM
Sarah Mitchell Operations Lead, ADGS
We compared four providers before choosing Calilio. The AI features are included rather than paid add-ons. That alone saved us hundreds of dollars per month.
AR
Ana RodríguezHead of Sales, Express Carpet Repairs
Our old wired phone system made every small change difficult, and it was also expensive to maintain and scale. With Calilio, we added users, set call routing rules, and moved our team to cloud calling without waiting on hardware or technicians.
DM
Daniel MorrisIT Manager, BrightPath Solutions
Best VoIP Platform with 24/7 Service and Support
Calilio has been incredibly useful for managing communication with clients during SEO campaigns. The virtual phone number features allows us to make contact with the clients at cheap call rates. Also Calilio provides a free local number and a 1$ complementary credit.
FE
Finn E.
Great Assist In Professional Work
Calilio has been a game changer for me to manage all my clients. The AI-generated call transcription feature has been really good use for me in order to track the client queries. Also the unified call box feature has helped me so that all messages, calls, transcripts, recording of a specific client can be seen through one message box.
HT
Harrison T
An Essential Tool for Streamlining Communication in the Travel Industry
Setting up and using Calilio has been seamless for our team. No technical expertise is needed to get started. The pricing of Calilio has been very budget-friendly. Also there is 24/7 support from Calilio to solve any issues quickly.
LM
Lukas M.
Enhanced Productivity and Seamless Communication Platform
Calilio is great platform for me. As an individual, it provides me great set of features along with the budget-friendly subscription charge.
Ethan W.SALES AND SUPPORT
A Game-Changer for Call Management
Calilio provides the detailed insights into call performance instantly. Great value for the features provided. User-friendly platform with 24/7 support from Calilio.
Adrian Castell
Great Support & Affordable Pricing
I adored Calilio's 24-hour service. I chose to text the support when I was having trouble accessing the number part, and I was surprised to receive a response right away.
Ramos SergoCEO
Before Calilio, our calls were tied to desk phones and office wiring. Moving to a cloud phone system gave our team the freedom to answer business calls from anywhere, without managing PBX hardware.
SM
Sarah Mitchell Operations Lead, ADGS
We compared four providers before choosing Calilio. The AI features are included rather than paid add-ons. That alone saved us hundreds of dollars per month.
AR
Ana RodríguezHead of Sales, Express Carpet Repairs
Our old wired phone system made every small change difficult, and it was also expensive to maintain and scale. With Calilio, we added users, set call routing rules, and moved our team to cloud calling without waiting on hardware or technicians.
DM
Daniel MorrisIT Manager, BrightPath Solutions
Best VoIP Platform with 24/7 Service and Support
Calilio has been incredibly useful for managing communication with clients during SEO campaigns. The virtual phone number features allows us to make contact with the clients at cheap call rates. Also Calilio provides a free local number and a 1$ complementary credit.
FE
Finn E.
Great Assist In Professional Work
Calilio has been a game changer for me to manage all my clients. The AI-generated call transcription feature has been really good use for me in order to track the client queries. Also the unified call box feature has helped me so that all messages, calls, transcripts, recording of a specific client can be seen through one message box.
HT
Harrison T
An Essential Tool for Streamlining Communication in the Travel Industry
Setting up and using Calilio has been seamless for our team. No technical expertise is needed to get started. The pricing of Calilio has been very budget-friendly. Also there is 24/7 support from Calilio to solve any issues quickly.
LM
Lukas M.
Enhanced Productivity and Seamless Communication Platform
Calilio is great platform for me. As an individual, it provides me great set of features along with the budget-friendly subscription charge.
Ethan W.SALES AND SUPPORT
A Game-Changer for Call Management
Calilio provides the detailed insights into call performance instantly. Great value for the features provided. User-friendly platform with 24/7 support from Calilio.
Adrian Castell
Great Support & Affordable Pricing
I adored Calilio's 24-hour service. I chose to text the support when I was having trouble accessing the number part, and I was surprised to receive a response right away.
Ramos SergoCEO
Before Calilio, our calls were tied to desk phones and office wiring. Moving to a cloud phone system gave our team the freedom to answer business calls from anywhere, without managing PBX hardware.
SM
Sarah Mitchell Operations Lead, ADGS
We compared four providers before choosing Calilio. The AI features are included rather than paid add-ons. That alone saved us hundreds of dollars per month.
AR
Ana RodríguezHead of Sales, Express Carpet Repairs
Our old wired phone system made every small change difficult, and it was also expensive to maintain and scale. With Calilio, we added users, set call routing rules, and moved our team to cloud calling without waiting on hardware or technicians.
DM
Daniel MorrisIT Manager, BrightPath Solutions
1/9
FAQs
Frequently Asked Questions
Everything you need to know about Calilio. Can't find your answer? .
Cloud call center software uses VoIP technology to make and receive calls over the internet instead of on-premise phone hardware. It allows your team to access the phone system from desktops, tablets, and smartphones, letting them work remotely as well.
How does cloud call center software work?
Cloud call center software uses VoIP technology to make and receive calls over the internet instead of on-premise phone hardware. It allows your team to access the phone system from desktops, tablets, and smartphones, letting them work remotely as well.
What is AI call center software?
AI call center software uses artificial intelligence to help teams manage calls with AI voice agents. It also transcribes phone calls and generates AI call reports with call summaries, customer sentiment, and more.
What is the difference between inbound and outbound call center software?
Inbound call center software manages incoming customer calls, such as support requests, inquiries, and appointment calls. Outbound call center software helps teams make calls for sales outreach, follow-ups, surveys, and campaigns.
Can Calilio support inbound and outbound call centers?
Calilio supports inbound call handling with IVR, queues, forwarding, business hours, voicemail, and call transfer. It also supports outbound calling tasks with power dialer, click-to-call, custom caller ID, call disposition, notes, tags, and recordings.
What features should call center software include?
A strong call center software should include IVR, call queues, call routing, power dialer, call transfer, call forwarding, voicemail, call recording, call analytics, call monitoring tools, and CRM integration.
Can remote agents use Calilio?
Remote agents can make and receive calls from desktop, mobile, tablet, or browser. Calilio helps distributed teams use shared numbers, routing rules, call history, recordings, analytics, and AI reports from one platform.
Can I get virtual phone numbers for a call center?
Calilio offers virtual phone numbers from 100+ countries, including local, mobile, and toll-free number options. Teams can use different numbers for regions, departments, campaigns, or support lines.
Can I port my existing call center number to Calilio?
You can port your existing phone number to Calilio and use it with call routing, IVR, call forwarding, voicemail, recordings, analytics, and AI call reports.
How much does call center software cost?
Call center software typically costs between $10 and $250 per user per month, with most businesses landing in the $75 to $150 range depending on feature requirements.
Calilio is a cloud-based business phone system that replaces the expensive PBX system with an affordable call center solution. Its Standard plan is priced at $12/user/month, and its Premium plan is priced at $28/user/month, when billed annually.
How much does call center software cost?
Call center software typically costs between $10 and $250 per user per month, with most businesses landing in the $75 to $150 range depending on feature requirements.
Calilio is a cloud-based business phone system that replaces the expensive PBX system with an affordable call center solution. Its Standard plan is priced at $12/user/month, and its Premium plan is priced at $28/user/month, when billed annually.
