How to Forward Calls on Android?

Call forwarding is a phone feature that allows you to redirect your incoming calls to another telephone number. If you can’t pick up your call on your primary device, you can route it to another phone you've set up. It keeps you connected even when you’re not directly available. 

You can set up call forwarding on Android from the phone app on your device. Access the phone app settings and turn on call forwarding, choosing when and where you want to forward your calls on Android.

1. Open the Phone App: Launch the Phone app on your Android device. You can typically find it on your home screen.
2. Go to Settings: Tap on the three dots in the top right corner of the app. From the menu, select ‘Settings.’
3. Select “Calling accounts”.
4. Click on “Call Forwarding Settings”.
5. Choose Forwarding Options: You will see several options for call forwarding, such as “Always forward,” “Forward When Busy,” “Forward When Unanswered,” and “Forward When Unreachable”. Choose one as per your needs.
6. Enter the Forwarding Number: Enter the phone number where you want to forward your calls.
7. Confirm Your Selection: Tap on “Turn On,” “Enable,” or “OK” to finalize the setup. 

You can quickly forward calls from your Android phone using USSD (Unstructured Supplementary Service Data) codes straight from your dialer. The USSD call forwarding codes include *67*, *61*, *62*, and *21* for busy lines, unanswered calls, calls unreachable, and unconditional call forwarding respectively.

Each code for call forwarding caters to a different scenario. Follow the steps below to forward calls on Android using the dial codes:

1. Open Your Dial Pad: Tap on the green phone icon on your home screen to open your dial pad.

2. Dial the Right USSD Code: Key in *21* for unconditional call forwarding and for conditional call forwarding, dial *67* (for busy lines), *61* (for unanswered calls), or *62* (for calls unreachable).

3. Enter the Forwarding Number: Input the phone number you wish to forward calls to, followed by the Hash sigh (#).

4. Activate the Service: Press the call button. A message should appear confirming that call forwarding is set up.

To deactivate the call forwarding on Android, dial ##21# (to cancel all call forwarding), ##61# (to stop call forwarding when busy), ##62# (to deactivate unanswered call forwarding), or ##67# (to cancel unreachable call forwarding). 

When your call forwarding is not working on your Android, go to your phone app’ settings and ensure you’ve correctly entered the number you wish to forward calls to. The following can be useful solutions for call-forwarding issues on Android:

1. Check Network Connection: Ensure your device has a strong and stable mobile network or WiFi connection. Weak signals can interfere with call forwarding.

2. Restart Your Phone: Sometimes, simply restarting your device can resolve technical glitches, including issues with call forwarding.

3. Verify the USSD Code: If you have used the USSD code for forwarding calls, double-check that you’ve entered the correct USSD code for your desired type of call forwarding.

4. Update Your Phone: Make sure your Android OS is up to date. Outdated software can lead to various functionality issues, including call-forwarding problems.

5. Contact Your Carrier: Some call forwarding issues may be due to restrictions or issues from your mobile carrier's end. Contact them to clarify if there's a service outage or if your plan supports call forwarding.

6. Reset Network Settings: Resetting your network settings can also help at times. It erases all network settings and returns them to factory defaults.

Call forwarding is a crucial feature on Android, enabling you to reroute incoming calls to a number that suits your current situation. Setting up call forwarding is both accessible and efficient whether through the convenience of your phone app settings or the quick use of USSD codes. Calilio is a cloud based business phone system that provides you with both conditional and unconditional call forwarding. Our platform simplifies your communication workflows and enriches customer interactions with call forwarding and other call management tools. Sign up today.