Comparisons8 min read

10 Best Softphones for Mac In 2025

10 Best Softphones for Mac In 2025

Macs are widely used in business for their reliability, sleek design, and powerful performance. But while they excel in many areas related to business operations, one feature that’s missing is built-in phone capabilities.

Thankfully, a softphone software can add the telephony feature to a Mac. Softphones are apps that let you make calls without needing a SIM card or a physical phone line. They can turn your Mac into a powerful communication tool, combining voice calls, messaging, and more, all through the internet.

In this blog, we’ll explore the best softphones for Mac, highlighting features, pricing, and what makes each a great choice for your business or personal use.


Why Should Businesses Use a Softphone for Mac?

Using a softphone on a Mac allows you to make and receive calls on your computer without requiring traditional desk phones, offering more flexibility and saving costs. Softphones also integrate well with other communication tools like instant messaging and video conferencing, so you can manage your entire business communication system directly from your Mac.

  • Cost-effective: A softphone eliminates the need for extra telephony equipment by operating solely through software on your existing devices.
  • Mobility and Flexibility: Softphones enable you to make and receive calls from anywhere, allowing remote work from any location.
  • Multitasking Friendly: A softphone lets you handle calls while performing other tasks like emailing or browsing, increasing productivity.
  • Unified Communication: Softphones integrate voice, video, and messaging into one system, streamlining communication with colleagues and clients.

Get A Softphone To Manage Phone Calls Directly From Your Mac!

Top 10 Softphones for Mac in 2025

The 10 best softphones for Mac are Calilio, OpenPhone, MightyCall, Aircall, CloudTalk, Mitel, Five9, 3CX, X-lite, and Bria.

1. Calilio

Calilio is the best softphone for Mac, offering smooth integration with macOS. It provides high-quality voice calls, voicemail transcription, messaging, and virtual phone numbers from over 100 countries.

You can use Calilio on the web, mobile apps, or the dedicated iOS app available on the App Store. For Mac users, the app requires macOS 11.0 or later and an Apple M1 chip or newer.

Additionally, Calilio offers useful tools like call analytics and AI-powered summaries that give insight into customer interactions. These features help teams improve service and track performance. Plus, you can customize call routing and hold music to fit your business needs, making it a flexible and reliable choice for Mac users.

homepage of calilio

Pricing (/user/month)

  • Basic Plan: $15
  • Business Plan: $35
  • Enterprise Plan: Custom

Pros

Cons

  • A user-friendly interface.
  • Affordable Pricing.
  • Highly Responsive customer support.
  • Includes advanced features such as call transcription and sentiment analysis.
  • Doesn’t include any free plans.

2. OpenPhone

OpenPhone offers a user-friendly softphone software for Mac that’s easy to set up and use. It supports Handoff for seamless switching between Apple devices and Siri Shortcuts for quick voice dialing. It offers features like voicemail transcription and chat sync, which make it an excellent option for businesses that need smooth, efficient communication.

openphone homepagePricing (/user/month):

  • Starter: $19
  • Business plan: $33
  • Scale: $47

Pros

Cons

  • Combines calls, texts, and contacts in one app.
  • Unified view of conversations for easier tracking.
  • Enables team collaboration through shared access.
  • Syncs seamlessly across multiple devices.
  • No call-holding option.
  • Limited customization.

3. MightyCall

MightyCall is another versatile telephone app for Mac, built for businesses that require reliable communication tools. It features a simple setup and works across multiple platforms.

With its built-in web phone, your team can make and receive calls directly through the browser, eliminating the need for additional downloads. Moreover, its user-friendly interface makes it perfect for small to medium-sized businesses looking for an easy-to-use telephone app on a Mac.

mightycall homepagePricing (/user/month):

  • Core Plan: $15
  • Pro Plan: $20
  • Enterprise Plan: Custom

Pros

Cons

  • Intuitive UI on the website and mobile app as well.
  • Clean website for easy navigation.
  • Excellent chat support.
  • Customizable call flow, greetings, and pre-recorded messages.
  • App lags at startup with technical glitches (~20 seconds).
  • Reported frequent call drops.

4. Aircall

Aircall is a highly-rated softphone app for Mac that’s designed to integrate seamlessly with macOS. It provides a clean user interface, supports native features like Dark Mode, and lets you make calls using Siri Shortcuts. With built-in noise reduction, secure Keychain storage, and collaboration tools such as shared call notes, it’s an excellent choice for businesses looking to handle their telephony system through desktops, laptops, or Mac computers.

aircall homepage

Pricing (/user/month):

  •  Essential Plan: $40
  • Professional Plan: $70
  • Custom Plan

Pros

Cons

  • Simple, easy-to-use interface requiring minimal training.
  • Provides valuable data analytics.
  • Excellent integration with HubSpot and other CRM tools.
  • Advanced call monitoring.
  • Lacks sorting/filtering options for messages, making past conversations hard to retrieve.
  • No built-in video conferencing.

5. CloudTalk

CloudTalk is a feature-rich softphone app for Mac optimized for Apple Silicon, ensuring smooth performance. Its key features include easy number lookup, one-click dialing, and advanced AI-driven call analytics. CloudTalk can also transcribe voicemails, highlight trends in call patterns, and support HD video calls. It’s a perfect choice for businesses that need robust collaboration features on Mac.

cloudtalk homepage
Pricing (/user/month):

  • Starter plan: $25
  • Essential plan: $30
  • Expert plan: $50
  • Custom plan

Pros

Cons

  • Stable and reliable connection for uninterrupted communication.
  • User-friendly interface with intuitive navigation and an organized dashboard.
  • Comprehensive analytics offering insights into agent performance and KPIs.
  • Integration with CRM and helpdesk tools for centralized data.
  • The pricing structure is complex and may not suit small businesses.
  • Customer support access is restricted to the highest subscription tiers.

6. Mitel

Mitel is a reliable VoIP softphone for Mac that integrates with your Mac’s calendar apps, allowing easy meeting scheduling. It supports high-quality video calls with a 16-person multi-pane view, which works perfectly with a Mac’s high-resolution display. It’s an ideal solution for conference call meetings with clear visuals and audio quality.

Pricing (/user/month):

  • Essential: $20.99
  • Premier: $26.59
  • Elite: $39.49

Pros

Cons

  • Easy to set up and deploy.
  • Integrates well with tools like Salesforce, Microsoft 365, and Google Workspace.
  • Simplifies contact management with seamless contact import.
  • Enhances workflow efficiency through system integrations.
  • Occasional call disruptions.
  • Limited participants in video conferencing.

7. Five9

Five9 is a cloud-based contact center softphone designed for Mac users who need powerful, flexible communication tools. It allows contact centers to quickly add new agents and scale their operations without hassle. The platform is completely customizable, letting businesses tailor workflows and handle calls to fit their unique needs. Moreover, it also supports omnichannel management, combining voice calls, chat, and email into one system.

five9 homepage

Pricing (Per month):

  • Digital: $119
  • Core: $119
  • Premium: Custom
  • Optimum: Custom
  • Ultimate: Custom

Pros

Cons

  • Strong inbound and blended call handling capabilities.
  • Instant Support during installation.
  • Fast and reliable system performance.
  • Software compatibility issues with some MacBook models.
  • Basic plan lacks advanced analytics.

8. 3CX

3CX is a versatile telephone app for Macs with a web client feature. This feature allows users to make calls, view colleague status, and participate in video conferences, all from within their browser.

Moreover, it integrates seamlessly with Siri, allowing you to dictate messages, make calls, and manage your status directly from your Mac.

3cx homepagePricing:

  • Small Business: $195
  • Professional: $195
  • Enterprise: $245

Pros

Cons

  • Fantastic reporting tools with a user-friendly interface.
  • Easy to set up, including soft phone configuration.
  • Rich in features and highly flexible.
  • Excellent sound quality.
  • The SMS feature doesn’t work well.
  • Call quality can highly rely on device specs.

9. X-Lite

X-Lite is an easy-to-use telephone app for Mac that supports VoIP calls over a single network connection. It works well for individuals and businesses, allowing you to use the same phone number on multiple Macs. The app fits nicely with macOS and includes helpful features like call waiting, mute, hold, and redial. You can also do three-way audio calls and video chats.

Pricing:

  • Single users: $2.95 /month
  • Team: $4.95 /user/month

Pros

Cons

  • Modern, sleek, and user-friendly design.
  • Quick and easy setup and installation.
  • Highly flexible and customizable configuration options.
  • Some features are not easily discoverable.
  • Occasional bugs may affect the user experience

10. Bria

Bria is a versatile softphone designed for macOS 15 and above. It offers clear sound quality and useful features like call transfer, forwarding, and recording. Bria also keeps your calls secure with built-in encryption, protecting your private conversations. Moreover, its simple design makes it easy to use for audio and video calls.

Pricing (/user/ month):

  • Bria Solo: $2.95
  • Bria Teams: $4.95
  • Bria Enterprise: Custom

Pros

Cons

  • Robust features.
  • Easy to set up and configure with a user-friendly interface.
  • Good audio and video call quality.
  • Functional and reliable for SIP needs.
  • Poor customer support.
  • Keypad layout occasionally shifts during use.
📖 You may also read: How to Make Phone Calls from iPad?

Things to Consider While Choosing the Best Softphone for Your Mac

When choosing a softphone for your Mac, consider its compatibility with macOS, call quality, and how well it integrates with your existing tools. Also, evaluate customer support carefully, as prompt and reliable assistance is crucial for resolving issues quickly.

  • Compatibility and Performance: Ensure the softphone integrates well with native macOS apps like Contacts and Calendar to enhance your workflow.
  • Call Quality and Features: Look for a telephone app for Mac that offers HD voice and video for clear communication.
  • Integration and Usability: The best softphone app for Mac should integrate smoothly with macOS features such as Siri, Handoff, and Dark Mode.
  • Support: Choose the provider with reliable support 24/7, for the quick resolution of any issue that may arise.

Conclusion

Softphones for Mac provide a flexible and cost-effective way to manage calls, messaging, and collaboration without the need for traditional phone hardware. However, with so many options available, it’s important to consider factors like compatibility, call quality, integration, and support before making a choice.
 

Calilio stands out as a user-friendly interface with advanced telephony features and robust networking. Moreover, you can also port your existing number to a VoIP softphone if you’re looking to use your current phone numbers to manage calls and texts on Mac. Get a softphone for a Mac today!

Frequently Asked Questions

Can I use my Mac to call without an iPhone?

Yes, you can use your Mac to make calls without an iPhone by using a VoIP app like Calilio, 3CX, Bria, or CloudTalk. These apps work independently of your iPhone and use your internet connection to make calls.

How do I make a phone call from my Mac desktop?

To make a call from your Mac desktop, you can:

  • Use FaceTime: Connect the FaceTime app with your iPhone and make calls through apps like Calendar, Contacts, and Safari.
  • Use a VoIP app: Apps like Skype, Zoom, or Calilio let you call any number over the internet directly from your Mac.

How do I make a VOIP call from my Mac?

To make a VoIP call from your Mac, install a VoIP app like Calilio, open the dialer, enter the number or input from a contact, and call. The call is made online, so you’ll need a stable Wi-Fi or Ethernet connection.


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