Top 10 LinkedPhone Alternatives for Business

Customers seek alternatives to LinkedPhone due to its slow and unclear text registration process, limited third-party integrations, and expensive scaling options. Additionally, many users have expressed dissatisfaction with its limited international calling capabilities, insufficient team collaboration features, and inadequate customer support.

• Texting Registration Issues: The A2P 10DLC registration process is slow and unclear, which causes delays in client scheduling.
• Limited Integrations: Although CRM integration is available, more advanced third-party integrations are limited, which may hinder workflow automation.
• Team Collaboration Limitations: Team features are limited and expensive, with a cap of three devices per user.
• Expensive Scaling: Adding extra users or toll-free numbers is expensive when your business grows.
• No International Calling: LinkedPhone only supports calls to the US and Canada, limiting global reach.
• Customer Support Challenges: Users frequently report slow and unresponsive customer support.

The best LinkedPhone alternatives are Calilio, RingCentral, Nextiva, OpenPhone, 8x8, Dialpad, Vonage, Ooma, Google Voice, and Aircall.

Calilio, a cloud-based business phone system, is one of the best LinkedPhone alternatives. Calilio not only provides secure voice calls and SMS but also has AI-powered analytics that provide actionable insights to enhance customer interaction, which LinkedPhone lacks.

With virtual phone numbers available in over 100 countries, Calilio allows businesses to reach global markets by making overseas calls at local rates, avoiding LinkedPhone's US-Canada calling restriction. Calilio is, therefore, a perfect choice for businesses that are looking to expand internationally.

Calilio also offers more transparent and affordable pricing. Its plans start at $15/month, which is lower than LinkedPhone’s $19.99/month, while including advanced features like AI call transcription, sentiment analysis, and call summaries without hidden costs.

Pros

• Clear and reliable call quality
• AI-powered call features
• Affordable and transparent pricing
• Responsive customer support

Cons

• Limited third-party integration
• Requires continuous team training to adapt to updates and new features

Why Choose Calilio?
 

Calilio is suitable for data-first teams that require deep insight into call performance and customer sentiment. Its AI-powered insights, like real-time analysis and call summaries, help make data-driven decisions, making it a smart choice for businesses expanding globally.

RingCentral is a deeply integrated UCaaS (Unified Communications as a Service) platform. It combines all communication channels into a single platform, providing businesses with a unified console to manage all their communication needs.

Unlike LinkedPhone, which only provides basic call routing and voicemail features, RingCentral offers advanced call management features, helping businesses to handle complex call flows. This includes multi-level IVR, custom call queues, real-time monitoring, and automatic call recording.

Furthermore, RingCentral is recognized for its dependable and enterprise-grade services. It offers 99.999% uptime reliability, ensuring minimal downtime. It also includes robust security features, such as data encryption, multi-factor authentication, and compliance with GDPR and HIPAA voicemail for secure communication. In comparison, LinkedPhone is more suited to small businesses and doesn’t offer the same level of security or scalability.

Pros

• Remote and hybrid work-friendly mobile app
• Offers robust security features and adheres to compliance standards

Cons

• Complex setup and implementation
• Limited toll-free minutes in lower-tier plans

Why RingCentral Stands Out?
 

RingCentral might be a match for medium to large enterprises that want a truly unified communications solution. With voice, video, messaging, and over 500 app integrations, like Salesforce and Microsoft 365, it's built for scaling business.

Nextiva goes beyond basic phone and text services, focusing on the entire customer experience (CX). While LinkedPhone focuses primarily on basic voice and SMS, Nextiva offers advanced tools, including sentiment analysis and customer journey tracking. This helps firms track and analyze customer interactions in depth.

Moreover, Nextiva provides customized customer support with dedicated account managers and regular check-ins. This proactive assistance helps business optimize their communication and improve productivity. On the other hand, LinkedPhone offers only basic customer support with a self-serve and reactive model.

Pros

• Customizable business phone solution
• Excellent client support
• Advanced feature sets

Cons

• Expensive for small firms
• Occasional call drops and interruptions

Why Choose Nextiva?
 

Nextiva is a great option for customer-focused businesses requiring intelligent call routing, predictive dialing, and in-depth analytics. Its real-time dashboard and secure cloud infrastructure help you manage high call volume without sacrificing system uptime and performance.

OpenPhone is an affordable alternative phone system to LinkedPhone, offering a modern, user-friendly interface designed for group communication.

Unlike LinkedPhone, which only gives individual business lines and basic team extensions, OpenPhone enables team members to manage customer interactions together. It allows members to see who is responding and assign follow-ups within the conversation, enhancing team collaboration.

OpenPhone offers features like automatic call recording and integrations with tools such as Zapier, HubSpot, and Salesforce, all in its lower-tier plans. LinkedPhone limits these advanced features to its higher plans, making it less accessible for budget-conscious businesses.

OpenPhone also has an AI assistant called Sona, which can pre-screen calls, answer common questions, and generate call summaries. This saves time and helps businesses run more effectively during peak hours.

Pros

• Shared phone numbers for team collaboration
• Affordable international calls and texts
• Sona, an AI assistant, is available

Cons

• Irresponsive customer support occasionally
• Lack of caller ID and spam detection

Why Choose OpenPhone?
 

OpenPhone is best suited for small groups and startups who need shared inbox-like communication with less of the complexity of an enterprise solution. Its uncluttered interface, group messaging, and internal threads make collaboration simpler on calls and texts.

8x8 stands out as a well-known alternative to LinkedPhone, offering businesses a robust communication solution. Known for its global reach, 8x8 supports international calling and provides reliable connections across 190 countries, as well as PSTN replacement services in 55+ countries. In contrast, LinkedPhone is limited to domestic calling within the US/Canada.

Furthermore, LinkedPhone provides simple call logs and lacks features to manage and optimize the workforce. 8x8, however, offers advanced forecasting, scheduling, and WEM (Workforce Engagement Management) tools. This helps to predict call volume and improve team performance with call scoring and agent evaluation.

Pros

• Clear voice and video calls
• Reliable uptime with minimal service disruptions
• Flexible mobile and desktop access
• Advanced performance analytics

Cons

• Lack of transparency in pricing plans
• Limited third-party hardware compatibility

Why Choose 8x8?
 

8x8 is built for international companies. With 190+ countries of service coverage and analytics on par with enterprises, it's best for teams working remotely with a need for uptime, global numbers, and adaptive customer support tools. With advanced workforce management tools, it also simplifies team collaboration.

Dialpad offers a cloud-based communication platform that uses artificial intelligence to improve business communications. It offers AI features like automatic call transcription, real-time analytics, an AI agent, and DialpadGPT. This real-time analytics improves communication efficiency and helps businesses improve customer interactions on the spot.

On the contrary, LinkedPhone is a lightweight and simple app for basic phone and text messaging. It lacks the same level of advanced AI features that Dialpad offers.

Pros

• Advanced communication feature
• Strong security
• Integrates with third-party apps
• Affordable international calling

Cons

• Limited features on lower-tier plans
• Slow customer support response times

Why Choose Dialpad?
 

Dialpad is perfect for companies seeking to harness AI for more intelligent conversations. With real-time transcriptions to DialpadGPT, it equips agents and managers with insights that lead to faster resolution and improved customer outcomes.

Vonage, as a LinkedPhone alternative, is an all-in-one communication platform built on top of a robust and widely adopted API foundation. This means businesses can customize their communication tools and integrate them into their existing software, tailored to their specific needs. Unlike LinkedPhone, which provides a ready-made platform, Vonage gives businesses the flexibility to build and adapt their communication solutions.

Moreover, Vonage offers specific features, such as VBC SmartWAN, an SD-WAN solution that prioritizes real-time communication traffic over your existing internet connection. This ensures optimal call quality and reliability by actively managing network performance to maintain higher uptime. These features are unavailable in LinkedPhone.

Pros

• Simple and user-friendly interface
• Easy setup with minimal technical knowledge
• E911 emergency service
• Instant response to device issues

Cons

• Expensive for small businesses
• No MMS support for pictures or links in text messages

Why Choose Vonage?
 

Vonage is a great fit for businesses that want to build their custom communication procedures. With its large set of APIs, strong voice/video capabilities, and built-in security, it's well-suited for developers or tech-savvy teams who want out-of-the-box functionality.

Ooma is an alternative to LinkedPhone, offering a cost-effective VoIP solution for businesses of all sizes. With this platform, you can get a virtual phone number from over 120 countries, while LinkedPhone is limited to the US and Canada. Ooma also offers free number porting, allowing you to retain your existing number without incurring additional costs.

LinkedPhone is fully digital and doesn't support traditional methods, such as fax machines. Ooma, however, supports businesses to integrate their existing analog fax machines into its system. This makes Ooma a better choice for companies that still depend on traditional equipment.

Pros

• Low international calling rates
• No long-term contracts
• Smart home security solution with wireless sensors
• Responsive customer support

Cons

• Limited features on basic tiers
• Issues with number porting

Why Choose Ooma?
 

Ooma is suitable for small businesses looking for a hassle-free setup. Its no-contract feature, cost transparency, and ease of hardware swapping make it best suited for businesses transitioning from landlines or buildings in remote locations. Moreover, its AirDial feature is an all-in-one POTS replacement solution, making it easy to modernize older setups.

Google Voice provides a simple, cost-effective virtual phone system for businesses. It is the paid version for Google Workspace users, offering a more integrated and reliable phone system. It integrates well with Gmail, Calendar, and Meet, automatically sending calls to voicemail when a calendar event is marked as busy or initiating calls directly from Gmail contacts. This level of integration is lacking in LinkedPhone.

Powered by Google’s AI, Google Voice offers features such as spam call blocking, making your inbox clutter-free. Moreover, it provides greater reliability due to its connection with Google’s global infrastructure, ensuring better call quality and more dependable performance.

Pros

• Free calls within the US and Canada
• Easily integrate with the Google ecosystem
• Automatically filter out spam calls
• Accessible through web and mobile apps

Cons

• Message length limits
• Lack of advanced features for larger enterprises

Why Choose Google Voice?
 

Google Voice is a natural add-on for teams that are already committed to the Google Workspace ecosystem. If your workflow runs through Gmail, Calendar, and Drive, Google Voice integrates seamlessly, allowing you to answer calls right from within the applications you're already using. It also offers unlimited calls within Canada and the US for free, along with group messaging support.

Aircall’s cloud-based phone system is one of the best alternatives to LinkedPhone if you’re looking for business telephony for your customer support and sales teams. Where LinkedPhone has limited integration, Aircall integrates with over 100 business tools, including Salesforce, HubSpot, and Zendesk. This means your team can view the customer’s history and log call details directly into the system during live conversations.

Aircall provides advanced call routing and live monitoring tools, allowing team members to collaborate and managers to coach agents in real time. It also makes it easy to get local or international business numbers in many countries, making it perfect for businesses with a global presence. Conversely, LinkedPhone is better suited for simple, local communication without complex feature sets.

Pros

• Clear sound quality
• Aircall Dialer extension
• Automatic call tags and call notes
• Easy to set up for remote teams

Cons

• Occasional delays and lags during peak hours
• Lack of missed call details

Why Choose Aircall?
 

Aircall is built for high-volume support and sales teams. With additional features like call tagging, warm transfers, and real-time coaching capabilities, it's suited for customer-facing teams who need speed, context, and collaboration.

LinkedPhone is a reliable option for small businesses. However, it has limited international calling options, supporting calls within the US and Canada only. LinkedPhone also lacks advanced features like call tags, live call monitoring, and AI-powered call transcription, call summary, and sentiment analysis. Also, it has expensive subscription plans. That’s why many businesses look for its alternatives.