CALL HISTORY

Call Log & History: Check on Your Past Calls

Q: How long are call logs stored in my account?

With Calilio, your call history is preserved as long as your account remains active. You can access a complete record of past calls anytime or filter call logs by date to quickly find and review call activity from a specific period.

Q: What data is saved in call logs?

Call logs provide a detailed record of every call, including inbound, outbound, and missed calls, along with the calling date, time, duration, caller ID, and call status.

Q: Can I get the 1-year-old call history?

Yes, with Calilio, you can access call history from up to a year ago. Simply go to your dashboard, set the desired date range, and view call logs from that period.

Track every call by date, time, duration, and type, all in one place. Get instant access to important call data and stay informed about every interaction. Keep outbound, inbound, and missed calls organized, and monitor call activity with clear visibility.

Access detailed call logs with call status.

Track call duration, timestamps, and outcomes.

Spot calling patterns to improve follow-ups and response time.

Telephony Partner of 1000+ Businesses Worldwide

Get a Virtual Phone Number with a Call History Feature

Obtain virtual phone numbers from 100+ countries, with a built-in Call History feature. Keep track of your past interactions and call activity with a detailed call log.

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Note:

The first USA or Canada local number is free for each user after sign-up. Additional numbers are charged at $2 per number/month.

Some numbers require ID and address verification to comply with local regulations. Certain numbers may also require A2P 10DLC registration to send SMS or MMS to the United States.

Some numbers may not appear in the search results because they are available only upon request and are not generally offered to customers. Please contact Support for assistance.

Also, you can port your existing number to Calilio, and use the number for outbound calling — Port Your Number Now!

How to Access Call History on Calilio?

To access and manage your call history on Calilio, log in to your account and simply go to Call History to view all call records.

Get Started

Step 1

Step 2

Navigate to your dashboard.

Step 3

Scroll down to find the Call History button and click on it.

Step 4

View all incoming, outgoing, and missed calls for your number.

Detailed Call Logs

Access complete details for every call, including caller number, exact date and time, duration, and call type, so agents always have full context before picking up or following up.

Use Number Report

Visualize call data in pie chart form for quick insights. Get a clear breakdown of call patterns to support better planning and decision-making.

Filter and Search Calls

Quickly locate specific calls by filtering through date ranges, agents, campaigns, or call types.

What is a Call History?

Call history is a record of all incoming, outgoing, and missed calls, showing key details like call time, duration, and caller information. It gives you a clear view of past interactions and helps you track communication patterns.

Call history also helps you identify frequent callers and peak call times, so you can plan better, respond faster, and stay on top of every interaction.

How Does a Call History Work?

Call history automatically records details of every call made and received through your phone system. Each time you get or make a call, the system logs key information such as the caller’s number, call time, duration, and whether the call was answered, missed, or declined.

All records are stored in a centralized dashboard where your team can easily view, search, and filter call logs whenever needed.

What Industries Does Calilio’s Call History Feature Support?

Transportation & Logistics

Marketing Agencies

Beauty & Wellness center

Event Management

Media & Entertainment

Veterinary & Animal Hospitals

SaaS Businesses & Tech Companies

Internet Service Provider

Dental Clinics & Dentist

Integrate Your Call History with CRM Tools for Smarter Workflows

Connect your call history to your Customer Relationship Management (CRM) to access complete customer interaction details whenever your team needs them.

Zapier

Automation

Pipedrive

CRM

Pabbly Connect

Automation

LeadHeed

CRM

HubSpot

CRM

Salesforce

CRM

Mailchimp

Marketing

Crisp

Customer Support

Zendesk

Helpdesk

Request Integration

View all Integration

Select Plan

Get an Affordable Business Phone System with the Call History Feature

Call history is available on Calilio from the basic plan, which starts at just $15/month. Track every interaction, monitor team activity, and manage customer communications effortlessly, without extra fees.

Calilio Pricing: Best VoIP Plans for Cloud Telephony

Calilio provides transparent, predictable VoIP pricing for your cloud-based business phone system. Our VoIP plans combine a low cost per-user subscription with pay-as-you-go call and SMS rates.

Business calls

SMS/MMS

Virtual numbers

Call center workflows

Save 20% on annual plan

Standard

$15SAVE 20%

$12User/Month

billed annually ($144/year)

Ideal for solopreneurs, startups, and small businesses.

Value: $6.75

Free Calls & SMS/MMS

Make Call/SMS to US/Canada number

Receive Calls/SMS on US/Canada number

200 outgoing minutes & 100 incoming minutes

100 outbound SMS & 100 inbound SMS

Get Started with:

User Limit: 10
Free 1 Local NumberUS/Canada
Phone Number Sharing
Buy or Port Virtual Numbers100+ countries
Internal Team CommunicationCalls, Messages, Attach Files
Call Forwarding
Call Recordings
Basic Call Analytics

Get Started

Premium

$35SAVE 20%

$28User/Month

billed annually ($336/year)

Ideal for growing businesses, franchises, and call centers.

Value: $33.74

Free Calls & SMS/MMS

Make Call/SMS to US/Canada number

Receive Calls/SMS on US/Canada number

1000 outgoing minutes & 500 incoming minutes

500 outbound SMS & 500 inbound SMS

Everything in the Standard Plan, plus:

Unlimited Users
Inbound Call ManagementIVR, Business hours
Outbound Call ManagementPower dialer, Call disposition
Live Call MonitoringListen, Whisper, Barge-in & End calls
AI Call Reporting Transcription, Sentiment analysis and more
Bulk SMS
Saved Replies
Call Transfer
AI-powered Call Analytics
24/7 customer support

Get Started

Enterprise

Custom Plan

for your business telephony

Large organizations and enterprises can get a customized plan based on feature requirements and higher usage. Pay only for what you use.

Custom additional add-ons package monthly per user.

Everything in the Premium Plan, plus:

Dedicated Account Manager
Developer Support
Phone and Whatsapp Support
Additional Free Calls/SMS
API and Webhook AccessComing Soon

Contact Sales

Your subscription only covers the plan and includes a complimentary $1 credit. When your free calls & SMS bundle is used up, calling charges are deducted from your wallet. Once your $1 credit is finished, you must load your wallet to make and receive calls/SMS. Phone numbers and call & SMS charges are billed separately.

Frequently asked questions

How can I see my full call history?

To view your full call history, log in to your Calilio account and go to the dashboard. On the “Call History” section, click on “All” to view your every call. You can set a custom date range to filter results and see all incoming, outgoing, and missed calls in one list.

How long are call logs stored in my account?

What data is saved in call logs?

Can I get the 1-year-old call history?

Still have questions?

Can’t find the answer you’re looking for? Please chat with our friendly team.

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