Guidelines

Brazil (BR) Brazil (BR) Flag

Portable Numbers
  • Geographic numbers (prefixes below)
  • Toll-Free numbers (+55800)
  • National numbers (+5530xx;+5540xx)
Required Information

For National numbers:

  • National Letter of Authorization (LOA)

For Toll-Free numbers:

  • Toll-Free Letter of Authorization (LOA)

For Local Brazilian numbers, the following is required:

  • Required documents (as attachments):
  • Geographic Letter of Authorization (LOA) signed by an authorized user and/or owner of the number(s). Note that the information on your LOA must match the authorized username and service address provided by your current carrier.
  • Brazil Portability Request Form with information regarding the numbers
  • Latest invoice (phone bill) dated not longer than 3 months ago
  • Government-issued ID showing Brazilian address (for individuals) or Local Tax ID - CNPJ (for companies) - please share a copy of the document with us.

    Required information (in writing):
  • Full name
  • Identity document number or registration number in the register of the Ministry of Finance, in the case of a natural person
  • Record number in the register of the Ministry of Finance, in case of legal entities
  • Full address
  • E-mail
  • Telephone

For all number types, the following requirement:
Applicable regulatory compliance documentation

TimeframePorting Toll-Free & Local phone numbers:
Once you've submitted all required documentation/information, up to 2-3 weeks, depending on the complexity of the port and time required by the current service provider.

Porting National phone numbers:
Once you've submitted all required documentation/information, up to 5-7 weeks, depending on the complexity of the port and time required by the current service provider.

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