Calilio is a Voice over Internet Protocol (VoIP) platform that allows you to make and receive calls over the Internet. It offers high-quality voice communication, comparable to or better than traditional landline phone service.

How does Calilio work?

Calilio converts your voice into a digital signal that travels over the internet. You can make a call directly from a computer, a special VoIP phone, or a traditional phone connected to a special adapter.

Does VoIP use a SIM card?

A VoIP phone does not use a SIM card. It uses an internet connection to make and receive calls. VoIP phones can be used on any device with internet access, including a computer, smartphone, or a special VoIP phone.

Why should I use Calilio instead of traditional phone services?

Calilio offers several advantages over traditional phone services, including lower cost, increased mobility, and advanced features like voicemail-to-email, call forwarding, call monitoring, video conferencing, and more. Our cloud phone system support multiple users on a single account, making it ideal for businesses of all sizes. It also offers mobility, allowing employees to make and receive calls from anywhere, thereby improving communication and productivity.

How to buy a virtual phone number on Calilio?

Buying a virtual phone number on Calilio is easy. Simply sign into your account, go to the 'Virtual Number' section, choose the country and area code you want, and select your number. Once you've selected, follow the prompts to complete the purchase. These online phone numbers allows you to make and receive calls from from any device with an internet connection

Guidelines>SMS Guidelines>Australia

Guidelines

Australia

Locale Summary

Locale name	Australia
ISO code The International Organization for Standardization two character representation for the given locale.	AU
Region	Oceania
Mobile country code A three digit code associated with the given locale and used in conjunction with a Mobile Network Code to uniquely identify mobile networks.	505
Dialing code The dialing prefix used to establish a call or send an SMS from one locale to the given locale.	+61

Guidelines

Two-way SMS supported Whether Calilio supports two-way SMS in the given locale.	Yes
Number portability available Whether number portability is available in the given locale	Yes
Message length How many characters can be sent given a particular message encoding before the message will be split into concatenated segments.	Inbound: GSM 3.38=160, Unicode=70 Outbound: GSM 3.38=160, Unicode=70
Calilio MMS support Multimedia Messaging Service (MMS) provides a standards-based means to send pictures and video to mobile phones.	Supported
Sending SMS to landline numbers How Calilio handles an SMS message destined for landline telephone number.	You cannot send SMS to a landline destination number: the Calilio REST API will throw a 400 response with error code 21614, the message will not appear in the logs, and the account will not be charged.
Compliance considerations Calilio strongly encourages customers to review proposed use cases with qualified legal counsel to make sure that they comply with all applicable laws. This table lists some general best practices.	Effective April 25, 2023, dynamic Alphanumeric Sender IDs won’t be allowed in Australia. All Alphanumeric Sender IDs must be pre-registered to send messages in Australia. Messages sent using Alphanumeric Sender IDs that aren’t pre-registered by April 25, 2023 may be blocked. To pre-register with Calilio, head over to https://console.Calilio.com/us1/develop/phone-numbers/sender-ids/applications/create to provide the necessary proof that you are entitled to use the Alphanumeric Sender ID and other documents. Message delivery to M2M numbers is on best effort basis only. Calilio strongly encourages customers to review proposed use cases with qualified legal counsel to ensure they comply with all applicable laws. Sending gambling, firearms, and cannabus related content is strictly prohibited in Australia. Unsolicited Communication: All commercial electronic messages sent to an electronic address in Australia are beholden to the SPAM Act (2003). It is a partner’s responsibility to familiarize yourself with this legislation and ensure your compliance; the key rules relating to this can be found at https://www.acma.gov.au/theACMA/spam-industry-obligations and below: - Permission (consent)—messages can only be sent with the permission of the person who owns the account for the address (usually the recipient). - Identification—messages must contain the name and contact details of the person or business that authorized the message (sender identification). - Unsubscribe—messages must contain a low (or no cost) way for the recipient to stop getting messages (to ‘opt out’ or unsubscribe). The following are some general best practices: Get opt-in consent from each end user before sending any communication to them, particular for marketing or other non-essential communications. Only communicate during an end user's daytime hours unless it is urgent. SMS campaigns should support HELP/STOP messages, and similar messages, in the end user's local language. Do not contact end users on do-not-call or do-not-disturb registries.

Phone Numbers & Sender ID ( Alphanumeric)

	Pre-registration	Dynamic
Operator network capability Whether mobile operators in the given country support the feature.	Required There is no segregation between International and Domestic Traffic	Not Supported
Calilio supported Whether Calilio supports the feature for the given country.	Supported	Not Supported
Sender ID preserved In some countries sender IDs for certain sender types are not preserved and are changed for compliance and/or deliverability reasons. In these countries mobile subscribers will see a different ‘from sender ID’ than the one sent by you.	Yes	-
Provisioning time Provisioning is the process of getting the sender ID approved and registered with mobile networks (depending on country requirements). Provisioning time is how long this process takes in the given country.	5 business days	N/A
UCS-2 support	Supported
Use case restrictions	N/A	Only Alphanumeric Sender ID registered with Calilio will be allowed from 25 April 2023. All non-registered Alphanumeric Sender IDs will be blocked.
Best practices	All customers must pre-register Alphanumeric Sender ID with Calilio, providing the necessary proof that they are entitled to use the Alphanumeric Sender ID	Only send from pre-registered Alphanumeric Sender IDs Please review the Compliance Considerations for more details.

Long codes and short codes

	Long code domestic	Long code international	Short code
Operator network capability Whether mobile operators in the given country support the feature.	-	Supported	-
Calilio supported Whether Calilio supports the feature for the given country	-	Supported	-
Sender ID preserved In some countries sender IDs for certain sender types are not preserved and are changed for compliance and/or deliverability reasons. In these countries mobile subscribers will see a different ‘from sender ID’ than the one sent by you.	-	Yes	-

Enter the World of AI Business Phone System with Calilio

Improve your business operation with Calilio's advanced virtual phone system. Join today for a better way to connect.

4.6125+ Reviews16+ Badges