Question 1

What is Calilio?

Accepted Answer

Calilio is a Voice over Internet Protocol (VoIP) platform that allows you to make and receive calls over the Internet. It offers high-quality voice communication, comparable to or better than traditional landline phone service.

Question 2

How does Calilio work?

Accepted Answer

Calilio converts your voice into a digital signal that travels over the internet. You can make a call directly from a computer, a special VoIP phone, or a traditional phone connected to a special adapter.

Question 3

Does VoIP use a SIM card?

Accepted Answer

A VoIP phone does not use a SIM card. It uses an internet connection to make and receive calls. VoIP phones can be used on any device with internet access, including a computer, smartphone, or a special VoIP phone.

Question 4

Why should I use Calilio instead of traditional phone services?

Accepted Answer

Calilio offers several advantages over traditional phone services, including lower cost, increased mobility, and advanced features like voicemail-to-email, call forwarding, call monitoring, video conferencing, and more. Our cloud phone system support multiple users on a single account, making it ideal for businesses of all sizes. It also offers mobility, allowing employees to make and receive calls from anywhere, thereby improving communication and productivity.

Question 5

How to buy a virtual phone number on Calilio?

Accepted Answer

Buying a virtual phone number on Calilio is easy. Simply sign into your account, go to the 'Virtual Number' section, choose the country and area code you want, and select your number. Once you've selected, follow the prompts to complete the purchase. These online phone numbers allows you to make and receive calls from from any device with an internet connection

Reachability Can Calilio complete calls to numbers in this locale?	Inbound Ability to call numbers. Calls are inbound from PSTN to Calilio numbers.	Outbound Ability to call non-Calilio numbers. Calls are outbound from Calilio to PSTN numbers.
Domestic For calls within the locale	Yes	Yes
International Can in-locale numbers be reached from outside the locale?	Yes	Yes
Toll-Free Can in-locale Calilio Toll-Free numbers be used within the locale?	Yes	No
Outbound restrictions Regulatory and/or Carrier restrictions on outbound calls made from Calilio to non-Calilio numbers in this locale	Calls originated by Calilio to Australian destinations should use a Calilio phone number as the Calling Number (also called CLI, From Number, or CallerId). Phone numbers provisioned on Calilio or ported to Calilio and used as the calling number have the lowest risk of being impacted by the code. By November 30, 2021, Telstra is expected to begin implementing restrictions on calls terminating at its network in order to reduce scam calls. To maintain service continuity, all Calilio users calling Telstra Australian destinations using Telstra Caller IDs will need to use Calilio Phone Numbers. For more details, please visit the Telstra Australian Caller ID Restrictions Support page. Any call using anonymous as the calling number will be blocked. Any call using Australian phone numbers (+61) as a calling number not allocated by ACMA will be blocked. Any call using an international calling number with an invalid format will be blocked. Any call using invalid calling numbers such as the use of usernames will be blocked. Domestic calls that originate from AU calling numbers to AU destinations must use the Sydney edge location in order to avoid transiting international gateways. Calls that use AU calling numbers that transit international gateways may be blocked. For Elastic SIP Trunking, the request URI should follow this format: example.pstn.sydney.Calilio.com For SIP Interfaces, the request URI should follow this format: example.sip.sydney. https://www.calilio.com Special Service numbers (13/1300) and Toll-Free numbers (1800) and (1900) must be used for inbound calls only. These numbers are also known as Do-Not-Originate (DNO) numbers and are blocked by carriers.	-
Outbound requirements Conditions that must be met before outbound calls are allowed from Calilio to non-Calilio numbers in this locale	N/A	-
Best practices Useful tips for best performance on outbound calls to non-Calilio numbers in this locale	N/A	-
Caller ID Can Calilio complete calls to numbers in this locale?	Inbound Inbound call receives originator's Caller-ID. Calls are inbound from PSTN to Calilio numbers.	Outbound Outbound call preserves sent Caller-ID. Calls are outbound from Calilio to PSTN numbers.
Domestic For calls within the locale	+E.164	Local
International Can in-locale numbers be reached from outside the locale?	+E.164	+E.164
Toll-Free Can in-locale Toll-Free numbers be used within the locale?	+E.164	N/A

Australia

Enter the World of AI Business Phone System with Calilio