The 10 Best US Toll-Free Number Providers in 2024

While there are many toll-free number providers, you need to select the one that offers the best service and the most advanced features at a competitive price. Here, we compare the top 10 best toll-free number providers in the US. 

Calilio is an emerging VoIP service provider, known for its reliability. It ensures seamless connectivity for all business, no matter where they are located and where they operate from. Additionally, Calilio's transparent pricing plans are designed to meet the needs of businesses of all sizes, from established enterprises to growing startups.

Moreover, its toll-free numbers offer a robust suite of features, making it ideal for any organization, including schools, hotels, and healthcare providers.

Key Features

• AI Call Summarizer and AI Sentiment Analysis
• A free toll-free number (US, UK, or Canada) is included upon subscribing to Calilio’s VoIP plans.
• Allows multiple users to use the same numbers.
   

Calilio Pros and Cons

Pricing

• Basic Plan: $12 per user/ month—Provides free toll-free or virtual numbers with all basic VoIP features, like call recording and storage. 
• Business Plan: $28 per user/month—This plan includes all Basic Plan features, plus additional features like unlimited users, advanced reporting, live call monitoring, and more.
• Enterprise Plan: Custom Pricing—This Includes all Business plans with additional customization according to business needs, including advanced features like queue callback, dedicated account manager, and more.

Nextiva is a leading VoIP provider known for its robust communication solutions. They offer complete flexibility and mobility for their customers. It helps you stay connected with your business even when you are away from your office phone.

Key Features

• Allow the users and team members to connect and collaborate remotely.
• Offers mobile and desktop apps to access smooth communication on both platforms.
• No limit to online faxing, eliminating the need for traditional fax machines.
   

Pros and Cons

Pricing

• Essential: $18.95—Offers basic VoIP features like 1500 toll-free minutes, unlimited internet fax, and free Microsoft or Google integrations.
• Professional: $22.95—Offers 3,000 toll-free minutes with additional features like SMS/MMS, CRM Integrations, screen sharing, and video meetings for up to 40 participants.
• Enterprise: $32.95 — Offers 12,500 toll-free minutes, including every feature available in the professional plan.

OpenPhone is an innovative communication solution for businesses. Upon enrolling in any of their plans, you’ll receive a new toll-free number that allows you to call or message US and Canadian numbers. It is more suitable for small businesses that just need basic VoIP and toll-free features.
 

Key Features

• It allows multi-device support for any internet-connected devices like smartphones, computers, or tablets.
• Allows the CRM software to integrate with their virtual phone numbers.
• Provides detailed call analytics.
   

Pros and Cons

Pricing

• Starter: $15 per user/month—Provides all essential VoIP features, including unlimited messaging with US or Canadian numbers.
• Business: $23 per user/month—This includes everything on the starter, including additional features like group calling, call transfers, auto-call recordings, phone menus, and CRM integrations.
• Enterprise: Custom Pricing—Includes everything in business plans with customs requirements and pricing with additional features like a dedicated account manager, priority support, and audit log.

RingCentral is a VoIP provider that offers various features, including toll-free numbers. If you need extra toll-free numbers, you must pay $30, which is a one-time fee and will cost $4.99/month.

It offers different AI-based advanced features. Again, you need to pay extra to use those features. RinCentral targets well-established enterprises. Small and medium-sized businesses found it as an expensive choice due to their additional fees for add-on features.

Key Features

• Offers unlimited calls across the United States and Canada.
• Provides automatic call recording to support the training and development process.
• Have Interactive Voice Response (IVR) for efficient call routing.
   

Pros and Cons

Pricing

• Core: $20 per user/month—This plan offers unlimited domestic calling and all the basic features of the VoIP phone system.
• Advanced: $25 per user/month—This includes everything in core plus additional features like auto call recording, CRM integrations, unlimited internet fax, and more.
• Ultra: $35 per user/month—Includes everything in advance, customizable business analytics, 12 months of storage, and unlimited video meetings with up to 200 participants.

Dialpad is especially known for its advanced AI-driven features. They provide you with a range of toll-free numbers with integration options with different software. Moreover, it offers unlimited calls to US and Canadian phone numbers.

However, many of the advanced features necessary for the business are kept separate, and you need to pay extra for them. This makes setting up Dialpad phone systems more expensive for growing businesses and startups.
 

Key Features

• API integrations with other platforms like Slack, Microsoft Teams, Zendesk, and Zapier
• Provides voicemail features with accurate transcriptions and custom greetings
• Allow communication through SMS, MMS, and group messaging.
   

Pros and Cons

Pricing

• Standard: $15 per user/month — Provides general VoIP services like calls, messages, and meetings.
• Pro: $25 per user/month—Includes all standard services and some additional features, like meeting services for up to 5 hours with a maximum of 10 participants.
• Enterprise: Custom Pricing — Provides every feature in the ‘Pro’ plan with real-time call transcription, analytics, and more features.

MightyCall is a VoIP solution specially designed for small and medium-sized businesses. It offers many features, including call handling, voicemail management, call recordings, and more.

However, if you have a large enterprise or plan to have a large one, MightyCall might not be a suitable option. It has limited features that you may need to manage your larger business.
 

Key Features

• Keep track of the call logs, including communication history, in one place.
• It provides a click-to-call service to make a phone call from a computer.
• Provides the call notes service to help agents remember important information.

Pros and Cons

Pricing

• Core: $15 per user/month. It offers unlimited calling and messages with 2 business or toll-free phone numbers.
• Pro: $23 per user/month— Includes everything in 'Core' with additional features like live call monitoring, supervisor workspace, and call analytics.
• Power: 30 per user/month—Includes everything in ‘Pro’ with additional features like auto-dialers and a dedicated account manager.
• Enterprise: Custom Pricing— Everything in the ‘power’ 'Plan' , plus the customized features, including SIP trunking support and custom integrations.

8x8 is a cloud-based communication platform with a business phone system. It allows you to integrate toll-free numbers with various CRM software and communication tools to help you manage your business more effectively. Its different plans and pricing are designed to match the needs of all types of businesses.

However, its multiple plans and pricing can also make it complicated to identify the plans that exactly suit your needs. 
 

Key Features

• Facilitates a remote and hybrid working environment
• Provides the collaboration tools for team messaging and team meeting
• It can be integrated with CRM software like Microsoft Team, Slack, and more.
   

Pros and Cons

Pricing

• X2: $24 per user/month — It includes all the basic VoIP features like unlimited voice calling, SMS and MMS.
• X4: $44 per user/month—It offers everything in the X2, including unlimited voice calling to 48 countries and additional features like supervisor analytics.
• X6: $85 per user/month — It offers features like skills-based routing, IVR, call recording, analytics, and metered or unmetered call bundles.
• X7: $110 per user/month—This includes Everything in X6 and omnichannel support for social media, chat, email, SMS, and video.
• X8: $140 per user/month — Offers everything in X7 with additional features like speech and text analytics.

Ooma offers businesses a chance to establish their business nationwide with toll-free numbers. It offers a range of toll-free numbers at affordable rates. Ooma is a great choice for small or growing businesses. However, it’s typically not recommended for large enterprises as they are limited in their features and functionality compared to other available toll-free number service providers in the US.
 

Key Features

• Allows video conferencing to collaborate with teams from anywhere in the world
• Provides with the advance call management
• Offers the ring calling strategy to reach the calls to the available agents
   

Pros and Cons

Pricing

• Essentials Plan: $19.95/month per user—This plan is especially for small businesses and provides a free toll-free or local number with ring groups and virtual fax services.
• Pro Plan: $24.95/month per user— It includes everything essential plus text messaging features up to 250 per month and call recording.
• Pro Plus Plan: $29.95/month per user — It covers everything in the pro plan, with an increased text messaging service to 1000 per month and additional services like team chat, hot desking, and call queuing.

Grasshopper is one of the oldest business communication phone systems, and it has been available since 2003. Its toll-free number service is known for its simplicity and easy-to-use UI.

Though Surviving longer in the market, they’re still unavailable worldwide. They offer their service in a limited number of countries, including the US, UK, and Canada. 

Key Features

• Allow the business to set with the custom greeting message
• Provides the ruby (virtual) receptionist for the calls
• Provides virtual fax to allow faxing services virtually

Pros and Cons

Pricing

• True Solo: $14/month — Provides with 1 virtual or 1 toll-free number that can be used by solo users and with additional essential VoIP features like voicemail, instant response, and custom greetings.
• Solo Plus: $25/month—Provides 1 business phone number that can be used by unlimited users and has all true solo features.
• Small Business: $55/month—This plan includes all the ‘solo plus’ plan features and an additional toll-free number that unlimited users can use.

Vonage is another well-known toll-free number provider in the US. It offers versatile telephony services for US businesses that want to provide toll-free services for their customers.

Vonage offers advanced features on its toll-free number. However, managing these features may require advanced technical skills.

Key Features

• Have cross-channel texting features with customers
• Allow the call conferencing features to collaborate with multiple members
• Provides customized hold music for phone calls

Pros and Cons

Pricing

• Mobile: $19.99 per month/line — Includes basic features like unlimited domestic calling, SMS and MMS, and voicemail.
• Premium: $29.99 per month/line—It includes all mobile features, as well as unlimited video meetings with up to 200 participants and team messaging features.
• Advanced: $39.99 per month/line—This plan covers all the features of premium and adds additional features like visual voicemail, call ground, and on-demand call recording for up to 15 hours per month.

To select the best toll-free number providers, consider checking the reviews and comparing the plans and pricing with other toll-free number providers.
 

1. Customer Reviews and Ratings: To gauge customer satisfaction, check reviews and ratings on platforms like the Google Play Store, App Store, and Trustpilot.
    
2. Pricing and Transparency: Compare the pricing structures of different service providers. Look for pricing transparency and ensure there are no hidden fees.
    
3. Contract Terms and Conditions: Carefully review the contract's terms and conditions. Look for flexible agreements that suit your business model.
    
4. Free Trials or Money-Back Guarantees: Look for the providers that offer free trials or money-back guarantees. This allows you to test their services without financial risk.
    
5. Data Protection: Choose providers that prioritize protecting your information and call data. Ensure they have robust security measures in place.

There are many toll-free service providers in the US, each with unique advantages and drawbacks. When choosing the best provider for your business, consider pricing, features, and how well they meet your needs.

If you are seeking affordability alongside a comprehensive features set, Calilio can be your go-to choice. We offer a wide range of VoIP plans, with one free toll-free number included in each plan. Sign up today. 

To choose the best toll-free provider, consider looking for customer reviews on platforms like Google Play Store, App Store, and Trust Pilot. Also, consider the toll-free provider's pricing and available features.

You can easily port your current toll-free number to a new provider like Calilio and use the service from anywhere online.

You can make international calls with a toll-free number, but remember that international calls incur costs similar to those for regular phone numbers.

The caller can make phone calls to a toll-free number free of charge while the receiver pays for them. The charges for the receiver side depend upon the services and provider they have chosen.

The number of toll-free numbers can depend upon your service providers. With Calilio, you can have as many toll-free numbers.