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VoIP (Voice over Internet Protocol) phone system is more cost-effective than the traditional phone system without a doubt. But how much does a VoIP phone system cost? Well, the answers depend on several factors, like which provider you choose, what features you’re looking for, and the size of your business. 

Different providers have different pricing, and not all of them offer the best service for what you have paid for. That’s why it’s very important that you pick the right provider with the right pricing plan. 

Here, we’ll look at the different costs involved in a VoIP system and explore what can affect the cost. By the end, you’ll have a better idea of how much it might cost you to switch to VoIP.


How Much Does a VoIP Phone System Cost?

A VoIP phone system generally costs from $20 to $75 per user per month.

However, the exact price differs from one service provider to another. Also, the VoIP provider doesn't offer a single price range for its services. They typically offer a variety of plans with different pricing structures. The offered price for each plan is based on available services and features.

The following table illustrates the VoIP pricing of some of the top virtual phone system providers:
 

VoIP Provider

Cost (Per User)

Available Plans

Calilio

$12 to $35 monthly
  • Basic Plan
  • Business Plan
  • Custom Plan

Aircall

$30 to $50 monthly
  • Essentials
  • Professional
  • Custom

RingCentral

$9.99 to $45 monthly
  • Core
  • Advanced
  • Ultra

Dialpad

$15 to $25 monthly
  • Standard
  • Pro
  • Enterprise

WebX

$15.30 to $22.50 monthly
  • Webex Call
  • Webex Suite
  • Webex Enterprise

Vonage

$13.99 to $27.99 monthly
  • Basic
  • Premium
  • Advanced

Ooma

$19.95 to $29.95 monthly
  • Ooma Office Essentials
  • Ooma Office Pro
  • Ooma Office Pro Plus

Nextiva

$25 to $75 monthly
  • Digital
  • Core
  • Engage
  • Power Suite

Intermedia

$27.99 to $32.99 monthly
  • Unite Pro
  • Unite Enterprise

VoIPly

$4.96 to $14.13 monthly
  • Starter
  • Advanced
  • Premier

Factors Influencing the VoIP Phone Price

The VoIP business phone system cost depends on factors like hardware and software installation, subscription fees, and additional features.

Hardware Cost

Unlike traditional phone systems, a VoIP system doesn’t require extensive installations with bulky wiring or complex setups. Having said that, you do need some equipment like phones, routers, headsets, routers, and adapters. The cost of these equipments may vary based on the brand, quality, and features.

Setup Cost

A VoIP phone system runs over the internet. To get started, you’ll just need to get a VoIP app and virtual phone number and configure them on your device. They are usually free and easy to install on your device. Most of the time, it won’t require a professional assistance. However, in some cases, like for the businesses with complex needs sometimes you may need to hire a professional to configure it perfectly. A small cost may involve in this case.

Subscription Fees

The different service providers have different subscription fees. Some providers offer basic plans with limited features at a lower cost, while others may offer advanced features at a higher price. So, it may not be a good idea to always settle on a low cost. Before selecting any plan, compare the service with the offered cost.

Additional Features

Not all VoIP service providers offer the same level of service and features. While basic VoIP plans typically cover basic calls and texts, adding the features can improve your overall business communication tools. These might include features like call recording, voicemail-to-email, auto-attendants, and video conferencing. The more features you add, the higher the cost goes.
 

Get started with a VoIP system that suits your budget and business size

One-Time Cost Vs. Recurring Cost For VoIP Phone System

When you implement a VoIP phone system, some costs require only one-time investments, while others need to be paid regularly. 

One-Time Cost For VoIP Phone System

During the VoIP system setup process, different expenses are incurred, which you’ll have to pay just once. These costs are typically upfront and occur during the installments and purchase of essential equipment.

Here’s a list of common one-time costs for a VoIP phone system:
 

  • Hardware Purchases: Buying phones, headsets, routers, and adapters.
  • Initial Software Licenses: Purchasing necessary software or applications.
  • Professional Installation (if needed): Fees for any specialized setup or configuration services.

Recurring Cost For VoIP Phone System

After switching to VoIP, there are certain fees that you’ll pay on a regular basis. This can be either monthly or annually. These costs are associated with maintaining and using the service.

Here’s a list of common recurring costs for a VoIP phone system:
 

  • Subscription Fees: Regular payments for access to the VoIP service and its features.
  • Call Charges: Costs for making calls, both local and international calls.
  • Maintenance and Support: Fees for ongoing technical support and software updates.

VoIP Pricing Models

Not all businesses use VoIP in the same way. Some might need a plan based on the number of users, while others may prefer a pay-as-you-go option. That's why the service providers offer different types of VoIP pricing models.

Monthly or Annual Subscription Fees

Monthly or annual subscription fees are probably the most common VoIP pricing models. With this model, you pay a fixed amount either on a monthly or annual basis. This fee usually covers basic features, regular updates, and customer support. So, which one is best for you? Well, it depends on your budget and requirements. Most providers offer a discount on annual plans compared to monthly ones. Hence, if you’re looking for a long-term run, subscribing to the annual plan can be a good option.

Per-minute or Per-user Pricing

With per-minute pricing, you pay based on the actual minutes of calls made. This can be cost-effective for your business if you have low call volumes. On the other hand, per-user pricing charges you based on the number of users or extensions. The price is the same, regardless of how many calls you make or how many features you use. This model is ideal for businesses that have a consistent number of users.

Pricing Based on Features and Functionalities

The VoIP providers also offer a cost structure based on the available features and functionality.

Here’s how this model is typically categorized into:
 

  • Standard Features: These are the basic functionalities included in most VoIP plans, such as call forwarding, voicemail, and caller ID. They cover the primary needs of business communication and are often included in the lowest subscription fees.
  • Advanced Features: This plan includes more advanced features like video conferencing, call recording, and voicemail-to-email. They are generally more expensive than the standard plans.
  • Customized Features: Some VoIP providers like Calilio also offer customizable plans to meet the specific requirements of the businesses. With this plan, you can select features yourself and pay for only those features.

Hidden Cost of VoIP: You Should Be Aware Of

At times, VoIP services from different providers may initially seem cost-effective, but be careful; there can be some hidden costs. These expenses aren’t often noticeable when you first sign up but can occur over time. So, it’s crucial to consider these potential costs to know the real cost of your VoIP system

Taxes: Depending on your location, there may be various taxes and regulatory fees that are added to your monthly bill. These can include, local, state, and federal taxes.

Integration with Other Software: Most VoIP providers do offer integration with different software like CRM, customer support platforms, or other software. But, they might require additional fees.

Final Words

The exact cost of a VoIP phone system depends on the providers and various factors. From hardware and software to the model you choose, all the factors impact the cost. Despite the cost variation, VoIP still remains more cost-effective than traditional phone systems. Unlike traditional telephony, it does not require physical installments, wiring, and frequent maintenance. Plus, with VoIP, you get additional business communication features.

Get a low-cost VoIP phone system with extra features from Calilio. We offer a range of VoIP plans, all at reasonable prices. Compare Calilio’s VoIP pricing today.

Frequently Asked Questions

Do VoIP phones have a monthly fee?

Yes, most VoIP phones come with a monthly fee. The exact fee, however, depends on the service provider and the plan you choose.

Do you need a subscription to use a VoIP phone?

Yes, you will need a subscription to use a VoIP phone. Most service providers offer subscriptions based on a monthly or annual model.

Is VoIP cheaper than a landline?

Yes, VoIP is generally cheaper than traditional landline systems. This is because you do not need a physical installment to use a VoIP, unlike a landline phone system.

Can you get a VoIP for free?

Yes, solve VoIP providers may offer the service for free, often as a part of a trial plan. However, they usually come with limited features and may not be suitable for business use.


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