How to Get a Virtual Phone Number for OTP Verification on eBay?

eBay is a leading platform for online buying and selling. But the platform’s mandatory phone number verification requirements often raise concerns about privacy or potential misuse of personal information.
Luckily, you can create or manage your eBay account without exposing your real number. A virtual phone number helps you verify your account and manage customer inquiries professionally while protecting your personal phone number.
In this guide, we’ll walk you through how to get a virtual phone number for OTP verification on eBay, alongside the best providers. Additionally, we’ll provide the step-by-step guidelines to verify eBay using a virtual phone number.
Keep reading!
Key Highlights:
- eBay requires every account to be verified with a phone number.
- Virtual phone numbers let you complete verification while keeping your personal number private.
- Getting a virtual number for eBay is simple: sign up with a VoIP provider, choose a number, verify it, activate it, and update it in your eBay account.
- You can even manage multiple eBay accounts with different virtual phone numbers on your phone or computer.
Can You Use eBay Without a Phone Number?
No, you cannot use eBay without a phone number. The platform requires every user to add a valid phone number to their account for verification and security purposes. It’s meant to reduce fake accounts, fraud, and suspicious activity.
Although you can register your account on eBay with your email, your contact number is mandatory to complete the registration and use eBay’s services.
However, you don’t have to use your personal number. Instead, you can use a virtual phone number to meet eBay’s requirements.
Why Use a Virtual Phone Number for eBay?
Using a virtual phone number for eBay protects your privacy, lets you manage multiple accounts with ease, and gives you the flexibility to answer calls or texts from any device. It’s also more cost-effective than traditional lines.
- Privacy Protection: A virtual number keeps your personal number private, reducing the risk of spam or unwanted calls.
- Manage Multiple Accounts: eBay requires a unique number for each account. If you run different stores, getting virtual phone numbers makes it easy to verify and manage them without juggling multiple SIM cards.
- Global Reach: If you want to sell internationally, you can get virtual phone numbers from different countries. This helps build trust with local buyers, as they see a familiar number.
- Cost-Effective: Compared to traditional phone lines, virtual numbers are more affordable. You can save on international communication while still staying connected with your buyers.
- Flexibility: You can answer calls or texts from your virtual number on any device, phone, tablet, or laptop.
Note: Verifying a new eBay selling account requires an SMS-enabled mobile number. All VoIP numbers may not support it.
How to Get a Virtual Phone Number for OTP Verification on eBay?
To get a virtual phone number for eBay, sign up with a reliable VoIP provider, choose a local or international number, complete verification, and activate it. Then, update your eBay account settings with the new number for calls or SMS verification.
Here’s a step-by-step process:
- Choose a Reliable Provider – Look for a VoIP provider or cloud-based phone service that offers SMS-enabled virtual numbers compatible with eBay verification.
- Sign Up for an Account – Register with your email and basic details. Some providers offer a free trial or pay-as-you-go options.
- Pick Your Number – Browse and select from available local, toll-free, or international numbers. For example, if you sell to US buyers, getting a US virtual phone number can make your store look more local.
- Complete Verification – Some providers may ask for basic documents or identity proof to comply with regulations.
- Activate Your Number – Once approved, your number activates instantly and can be used for calls, SMS, or both.
How to Use a Virtual Phone Number for OTP Verification on eBay?
To verify eBay with a virtual phone number, provide the virtual phone number when prompted to input your phone number during the account registration process. eBay then sends an OTP to your provided number. Retrieve it and verify your account.
Follow these steps:
- After logging in, go to your account dashboard. On the top left, click on your name and tap "Account Settings".
- Complete your account info with the required information.
- Enter your virtual phone number in the "Phone Number" section.
- eBay will send an OTP code via SMS or voice call to your virtual number for verification.
- Input the OTP in the verification field.
- Once confirmed, your account is officially verified with the virtual phone number.
Best Virtual Phone Number Providers for eBay
You can buy SMS verification numbers for eBay from VoIP providers like Calilio, Google Voice, RingCentral, and Grasshopper.
1. Calilio
Calilio is a modern cloud-based phone system designed for businesses of all sizes. It provides virtual numbers in 100+ countries, making it a perfect choice, especially for international sellers on eBay.
Why is it good for eBay?
- Supports SMS verification, so you can use it to verify your eBay account.
- Lets you manage multiple numbers, ideal for sellers running different eBay stores.
- Comes with advanced features like call forwarding, voicemail, and AI-powered call insights, which help in customer communication beyond just verification.
- Affordable pricing.
Disclaimer: The delivery of OTP codes is managed by eBay, not Calilio. Receiving the verification code depends on the application you are signing up for. Some service providers may not send OTPs to VoIP numbers.
2. Google Voice
Google Voice is a free or low-cost option for users in the US. It allows you to get a US virtual number that works well with SMS and call forwarding. However, it’s limited to the US and not suitable for global sellers.
Why is it good for eBay?
- Simple to set up and link with your eBay account.
- Free for personal use, with paid upgrades for business.
- Works across multiple devices, PC, mobile, or tablet.
3. RingCentral
RingCentral is a well-known VoIP provider that offers professional-grade virtual numbers with strong business communication features.
Why is it good for eBay?
- Trusted by large businesses, ensuring reliability.
- Offers local, toll-free, and international numbers.
- Provides SMS support, which is essential for eBay verification.
- Comes with extras like call analytics, voicemail-to-text, and integrations with CRMs. It’s great if you also want to manage buyer communication.
4. Grasshopper
Grasshopper focuses on small business owners and entrepreneurs who want a simple virtual phone system without a heavy setup.
Why is it good for eBay?
- Easy-to-use interface for getting a business number.
- Supports SMS and voicemail, making verification and communication seamless.
- Allows you to manage calls on multiple devices.
- More affordable than many enterprise-level VoIP solutions, making it beginner-friendly.
Best Practices to Use a Virtual Phone Number Effectively on eBay
To use a virtual phone number effectively on eBay, keep the number consistent across your account and listings and ensure you use a separate number from your personal number. Also, set clear business hours, check messages regularly, and keep your contact info updated to ensure smooth communication with buyers.
- Stick to one number: Use the same virtual number for your eBay account and all buyer communication. This avoids confusion and builds trust.
- Separate business from personal: Assign a dedicated virtual number only for eBay. Keep personal calls out of your business workflow.
- Set clear business hours: Configure your number with working hours and use voicemail or auto-replies outside those times.
- Check messages often: Monitor call logs, SMS, and voicemails daily. Respond quickly to strengthen buyer confidence.
- Keep eBay updated: Always list your active virtual number in your account settings so buyers and support can reach you easily.
Conclusion
Getting a virtual phone number for eBay is a simple yet powerful way to protect your privacy and manage multiple accounts. Whether you’re verifying your account, handling buyer inquiries, or expanding internationally, a virtual number ensures you stay secure and accessible without exposing your personal details.
With providers like Calilio, Google Voice, RingCentral, and Grasshopper, you can choose the option that best fits your needs and budget. Calilio, in particular, stands out for its global reach, SMS verification support, and advanced features tailored for business communication.
Get a virtual phone number for eBay verification today!
Your Phone System Just Got Cheaper
Virtual numbers from just $2/month
Call rates starting as low as $0.016/min
The most cost-effective VoIP phone system for businesses
Powered by advanced AI telephony features
Compare low-cost business phone systems
Frequently Asked Questions
Can I create an eBay account without a phone number?
No. eBay requires every user to provide a valid phone number for verification. However, you can use a virtual phone number instead of your personal one.
Does eBay accept virtual phone numbers for verification?
Can I manage multiple eBay accounts with one number?

Still have questions?
Can’t find the answer you’re looking for? Please chat with our friendly team.
Stay in the loop
Get the latest call insights, trends, and updates delivered straight to your inbox.
By subscribing, you agree to receive updates from Calilio.
You can unsubscribe anytime.
Phone numbers
Get International Phone Numbers
Singapore
|Australia
|New Zealand