Remote Office Phone System for Business: A Comprehensive Guide

Remote office phone system

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Many people tilted towards opting for working from home ever since the 2020 COVID-19 pandemic. Only 20% of the employees worldwide worked remotely in 2020. Nonetheless, it was increased to 28% by 2023. Well, there is no doubt that the amount of remote workers, is increasing daily.

There were multiple arrangements that made telework possible, with remote phone systems being one of them. Let’s learn what it is and how it can benefit your business success.


What Is A Remote Phone System?

A Remote Phone System is something that allows you to handle calls with an Internet connection, regardless of location and devices. Well, it can also be called a virtual phone system.

Basically, there are 3 types of business phone systems: Key System Unit, Private Branch Exchange, and Voice over Internet Protocol. Among these, KSU and PBX use traditional phone lines, making only VoIP, which works over the Internet, feasible for a remote phone system.

Whether situated in an office or cafe or traveling to someplace, you can manage your calls from anywhere as long as you have a decent connection.

Benefits Of A Remote Office Phone System

Primarily, a remote business phone system lets you and your team work from the comfort of your home. It is also not that difficult to set up and is rather a cost-saving option for both an office and its staff.

Easy To Set Up

Unlike traditional phone systems, a virtual phone system is easy to set up. You neither need new devices or wires/lines nor IT technicians for assistance. Just with an internet connection and a subscription plan, you can operate your day-to-day business from your desired place.

Flexibility

Since remote office phone systems have virtual phone numbers, you can add any amount of numbers you want. Whether it is local, toll-free, or international numbers, you can access it through a VoIP app or its provided dashboard. This saves you from the hassle of carrying multiple devices every time you are on the move.

Cost Saving

Firstly, a remote office phone system works with your existing devices, eliminating the need to buy new equipment. You save massively on installation and maintenance fees as well.

Significantly, remote phone systems allow staff to work remotely. As per Global Workplace Analytics, employees can save $600 to $6K annually by remote working half the time.

Scalability/Easy to Organize

Almost all business phone systems come with their respective application or dashboards. With its help, you can easily keep track of your employees and connect/disconnect lines per need. If there’s an increment in call volumes during a business season, you can add new lines with just a few clicks.

Security

Contrary to PBX/KSU phone systems, a remote work phone system is more secure. As the voices are converted into data packets/signals, they are protected with robust encryptions, making it difficult for attackers to intercept messages. Plus, many VoIP providers have strong firewalls to keep data safe from any kind of breach.

Things to Consider Before Setting Up a Remote Phone System

Prior to setting up a remote office phone system, look at the provider’s features.

Different departments have different needs. Some might need good voice quality, while some are all about messages or video conferencing. So, ensure all of the members feel comfortable with the choice.

Make sure your system provider is reliable. Unreliable systems can lead to an increment in dropped calls, which is a huge turn-off. Evaluate the reviews and ratings from former/current users who have already tested the product.

Security is also an essential factor. Confirm that the provider has a robust security system and requires a strong password. Also, it should have an active customer support department to help you tackle your problems in need or clear any doubts.

Finally, the most important thing is budget. Pick the one that suits you financially and is worth your money.

A Step-By-Step Guide To Set Up a Remote Phone Service For Businesses

As stated earlier, only a VoIP system is eligible for being a remote office phone system. First, select a VoIP provider, then subscribe to its plan after signing up.

You can set up a remote office phone system quickly with these basic steps:
 

  • Step 1 - Choose a VoIP Provider: There is a large number of VoIP providers. Select the one that meets your business requirements.
  • Step 2 - Settle on a Plan: Choose the plan that fits your business scenario. Many VoIP providers offer custom plans tailored to your firm.
  • Step 3 - Sign up/Create an Account: The last thing is to provide your credentials and sign up with your desired VoIP provider. Get access to its dashboard and app, and set up your remote office phone.

Why Calilio Can Be Your Remote Phone System For Business?

Calilio excels in a lot of fields. Initially, it is inexpensive and has more features compared to other VoIP providers. It is also easy to configure and has multiple subscription plans per business necessity.

Low-Priced Subscription Plans

Calilio has three plans: Basic, Business, and Enterprise. The Basic plan starts at $15, and the Business plan costs $35 per user/month. However, with annual pricing, you can save 20%, and pay as low as $12. Plus, you can customize the Enterprise plan according to your business needs.

Modern Features

Besides general facilities like call forwarding, routing, blocking, masking, and filtering, Calilio has many other modern enriched features. Some of its top provided services are a unified callbox (you can see texts, voice messages, contact details, and call history in a single platform), live call monitoring, bulk SMS campaigns, notes & tags in dialer & callbox, call whispering, and sentiment analysis with AI.

Number Porting

Number porting means shifting your existing phone number from one carrier provider to another. If you already have a business phone number, you can port it to Calilio and enjoy its VoIP features. The procedure takes a few hours to 1 business day for mobile and 3 to 7 business days for landline numbers.

24/7 Customer Support

Calilio has a dedicated Customer Support team providing 24/7 assistance to its users. No matter where you are and what time it is, you can swiftly clear any questions or confusion.

Highly Secured

Calilio has advanced security measures to save your data from any possible breaches. It has General Data Protection Regulation (GDPR) and Health Insurance Portability and Accountability Act (HIPAA) certification.
 

Conclusion

As we can see, having a remote work phone system for businesses is beneficial not only for the owners but also for their employees. While there are major advantages like flexibility, low cost, and security, you should also consider factors like price, features, safety, and reliability before setting up one.

The process of setting up a remote office phone system is also simple. Sign up with your desired provider and enjoy all of its features. Among the long list of providers, select Calilio as the solution for your business communication.

Frequently Asked Questions

What Is the Best Phone System for Remote Workers?

VoIP phone system is the best business phone system for remote workers. It allows you to keep track of employees, and you can add or remove lines effectively.

How Much Does It Cost to Set up a Remote Phone System?

Contrary to PBX and KSU, a remote phone system is relatively cheap. You can set up a remote office phone system with Calilio after paying a monthly subscription fee as low as $12 per user/month.

Do You Need Any Additional Hardware or Equipment to Set up a Remote Phone System?

No, you do not need additional hardware or equipment. With a decent internet connection, you can set up a remote phone system on your existing device, like a laptop or mobile.


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