Benefits of a Virtual Phone Number for Businesses

virtual phone number benefits for business

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Businesses trying to expand their market at the national or international level highly depend on a reliable communication system. Whether trying to coordinate with your remote staff or potential customers, a professional way to manage your business communication leads to productivity and growth.


Virtual phone numbers can be a smarter choice for a cost-effective business communication solution, manage business communication and grow your business. They are designed to meet business communication needs as they can handle multiple concurrent calls simultaneously. Adopting a virtual phone number for business provides various benefits and helps you advance your business communication.

What is a Virtual Phone number?

A virtual phone number is a cloud-based phone number that allows you to make calls and messages via the Internet instead of a physical connection to the wired Public Switched Telephone Network (PSTN). Virtual numbers don’t use a SIM card and don’t have a fixed location, which makes them very effective for any kind of business. It is a business phone number that’s accessible from your smartphone or laptop anywhere you have an internet connection.

Use of a Virtual Phone Number For Business

Virtual phone numbers are accessible and run in a cloud phone system called Voice over Internet Protocol (VoIP). Businesses use these online phone numbers to make their business communications with their team, customers, and stakeholders smoother. 


VoIP phone system is a revolutionary business communication solution that allows you to make and receive calls using a virtual number simply on a VoIP app or website through your smartphones, or laptops. All you need is a reliable internet connection. This virtual business phone system creates a bridge between customers and businesses requiring daily operations interaction.


Virtual business numbers can be easily integrated with CRMs, help desks, and other applications to streamline all business conversations. Moreover, when you use these virtual phone numbers for your business, you can easily record, monitor and analyze all the conversations, including VoIP calls, messages, and voicemails, your team members and clients have made. Virtual numbers are no different than real numbers and can provide more features than that.

Top 10 Benefits of Virtual Phone Numbers for Business

Using VoIP numbers for businesses provides many benefits, from improving privacy to enhancing a company’s professional image. Below are the top 6 benefits of a virtual phone number for business.

1. Easy to Use and Cost-Effective

The installation cost of traditional phone systems is quite expensive. Apart from the devices and hardware, you need to spend a lot of money on their maintenance. But that is not the case with virtual numbers are extremely cost-effective as all you need to make and receive calls is a smartphone or laptop, and a reliable internet connection. 


Shifting to a VoIP phone number helps you make significant savings, especially if your business involves long-distance and international calls. Additionally, these online phone numbers come with various features such as call transfer, IVR (Interactive Voice Response), and call monitoring.

2. Establish a Local Presence

With a virtual business number, your business can establish a local presence in the market without installing physical infrastructure. These numbers operate with the help of the internet, allowing you to make and receive calls and even access voicemail, all through your existing devices. Cloud telephony allows you to assign multiple phone numbers to your team members to increase your presence in a specific region.

3. International Phone Numbers

Another benefit of a virtual phone number for businesses is that it’s not tied to a specific location and can be used remotely. They provide you with seamless communication and enhance productivity and customer service worldwide.

4. Flexible

Eliminating the need for traditional phone lines and sim cards, VoIP phone numbers for businesses provide flexibility and scalability while significantly reducing the cost of communication. Since the number is not tied to a desk phone, the phone call can be made and answered remotely.

5. Provides 24/7 Connectivity

Customer service has become an utmost necessity for businesses to grow. Missing calls and losing clients can cause huge losses in your business. Virtual numbers aim to provide 24/7 connectivity. As long as your device is connected to the internet, virtual mobile numbers can be easily operated and provide continuous connectivity irrespective of location.

6. Maintains professionalism

Using a virtual cell phone number specifically dedicated to your business helps to separate work calls from getting mixed with personal contacts. Virtual phone numbers for businesses maintain professionalism as they can be integral to your identity. A business can assign multiple virtual numbers to different departments such as customer service, sales, etc. The calls can be initiated without disclosing team member's personal numbers which shows professionalism.

7. Easy Management of Call Recording

Call record management helps to keep a complete record of business telephone conversations. Voip helps to create an automatic recording of incoming and outgoing business telephone calls. Anyone wanting to know about employees' behavior toward customers can listen to call recordings. Many businesses prefer automatic call recordings.

8. Synced Communication Across Several Devices

A major advantage of virtual phone numbers is that they let you remain easy to reach no matter where you are. A virtual phone number provides a single point of contact that can be accessed from various devices simultaneously. You can receive calls and messages on your virtual number whether you are using a smartphone, tablet, laptop, or other connected device.

9. Improve Your Business Profile

Having a virtual phone number helps the business build its reputation. Having online phone numbers for the different departments, although they route through the same place, can make our business seem bigger. The first impression of any company counts a lot for the business; the first thing the customer notices is your phone number. If your business has a virtual phone number with the same area code as the customer, it seems like you are right there.

10. Allows Remote Working

A business that provides the opportunity for the employee to work from home will be beneficial for the staff and help to attract talent from the larger area. Setting up sales or customer service teams at home with virtual numbers is simple. Providing remote work reduces office costs and increases job satisfaction. 


Virtual business numbers offer various benefits. They enhance accessibility and help potential clients reliably reach your business. These numbers are flexible and scalable as they are not fixed to any location and allow you to communicate with anyone with an internet connection.


VoIP phone numbers enable the business to establish a local presence in different regions or countries without physical offices, expanding its customer base and global reach. Calilio is one of the best VoIP service providers, where you can buy virtual phone numbers for businesses of all sizes, from startups to large-scale enterprises.

Frequently Asked Questions

What is the main benefit of having a virtual phone number?

Virtual phone numbers give your business a reliable and professional way of communicating with your customers and help scale a small-scale business. These numbers are not limited to a specific location and allow you to communicate remotely.

What are the best virtual phone numbers?

The best virtual phone number is a toll-free number that allows customers to make calls without incurring any cost. Customers can contact businesses using toll-free numbers to make inquiries or give product feedback.

Can I create a virtual mobile number?

Yes, you can easily create a virtual mobile number from your existing mobile number with a number porting service. VoIP providers can help you to create a virtual mobile number with a physical sim or a dedicated mobile device.

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