What is VoIP Calling? 5 Best Apps to Make VoIP Calls

VoIP calling is a method of making phone calls over the internet rather than using a traditional phone line. It works by converting your voice into digital data and transmitting it over your internet connection.

This means you can make and receive calls from anywhere, as long as you have a stable internet connection. Furthermore, the VoIP caller can make calls from multiple devices, including smartphones, computers, or VoIP-enabled desk phones.

VoIP calling offers several key benefits, most notably robust security, affordability, and high-quality audio.

• Cost-effective: VoIP calling is comparatively cheaper than using traditional phone lines. Additionally, you can use it on your existing device without having to invest in expensive hardware.
• Quality: VoIP enables the transmission of more data, resulting in more precise sound. Plus, the majority of VoIP apps include built-in features that reduce background noise and echo.
• Easy to Use: For VoIP calling, there is no need to visit stores or activate SIMs. Simply install an app, sign up, and you can make voice, video, and group calls from phones, laptops, tablets, or desktops.
• Security: VoIP calls are secured through end-to-end encryption and administrative controls, ensuring communications are protected. Additionally, you can set up passwords to ensure that only authorized individuals have access.

Calilio, Nextiva, and JustCall, among others, are some of the top VoIP calling apps on the market.

Calilio lets you make and receive VoIP calls from anywhere using any internet-connected device like a laptop, phone, or desktop. This flexibility supports remote and global teams without needing a SIM card. Moreover, all the VoIP calls can be automatically recorded and logged. You also get call summaries, transcription, and call analysis, helping teams review customer conversations and improve quality.

Additionally, Calilio offers virtual numbers from over 100 countries, allowing you to make international calls at affordable rates. Combined with strong security and cross-device access, Calilio provides everything a business or an individual needs for simple, flexible, and high-quality VoIP calling.
 

Features

• Crystal Clear International Calls
• Call Recording
• Call Forwarding
• Number Sharing
• Call Transfer
• IVR
• Custom Caller ID

Pricing

Nextiva delivers high-definition VoIP calls with crystal-clear audio across all devices, making it reliable for both local and international calls. You can make or receive calls from your mobile, desktop, or VoIP-enabled desk phone using your business number. The app reduces dropped calls, poor sound quality, and other common issues in low-quality VoIP systems.

VoIP call recordings are also available, enabling teams to review call content and store relevant information. This makes Nextiva a great choice for businesses that rely on frequent, high-quality voice calls.
 

Features

• Call Park
• Call Forwarding
• Music on Hold
• Priority Alert
• Three-way Calling

Pricing

JustCall enables teams to make VoIP calls from anywhere using an internet-connected device. It offers local, international, or toll-free virtual phone numbers in over 70 countries.

With JustCall, you can set up multi-level IVR menus to guide callers to the right department. You can also manually or automatically record calls for quality assurance and training. You can store the recordings in the cloud or even sync them to your CRM.
 

Features

• Call Recording
• Round-Robin Call Routing
• Call Tags
• Warm and Cold Call Transfer
• Call Queue

Pricing

Aircall allows users to make and receive VoIP calls from any device with an internet connection. This makes it a powerful tool for support and sales teams, especially those working remotely or across multiple locations. Each VoIP call can be recorded, monitored live, and even assigned to shared inboxes for team follow-up.

Aircall offers call tagging, warm transfer, and real-time call coaching to help teams manage conversations and improve call performance. It supports both global customer service and remote team collaboration with ease in over 100 countries.
 

Features

• Business Hours
• Virtual Call Center
• Warm Transfer
• Ring on Speaker

Pricing

Dialpad enables businesses to make HD VoIP calls with dual-cloud technology and a global voice network. Calls remain stable and precise, even during remote or hybrid work, whether you're using a mobile device, desktop, or browser. You also get the option to toggle on HD calling for high-quality outbound calls.

With Dialpad, you get five call-forwarding numbers per user. It also lets you hold your VoIP calls and transfer them as needed. Moreover, you can set the calls to the Do-Not-Disturb mode and send them directly to voicemail.
 

Features

• Three-way Calling
• Call Flip
• Round-Robin Call Routing
• Simultaneous Ring
• Unlimited Call Recording

Pricing

When choosing a VoIP calling app for your business, consider its cost, device compatibility, scalability, security, and reputation.

1. Pricing Plans: Compare different plans, look for hidden fees as well, and choose the one that effectively balances cost and features.
2. Device Compatibility: Ensure the apps are compatible with all devices used by your business, including smartphones, desktops, laptops, and tablets.
3. Scalability: Select a VoIP app that allows you to add new numbers, users, or advanced features as needed and grows with your business.
4. Security and Privacy: Choose an app that offers robust encryption, secure data storage, and compliance with relevant regulations, such as the GDPR or HIPAA.
5. Reputation and Reviews: Read user reviews and expert ratings on trusted sites. Good reviews mean the app is reliable and the support team is responsive.

VoIP calling has transformed modern communication by offering flexible, secure, and cost-effective solutions for organizations big and small. Whether you have a remote team you're managing, expanding across the globe, or just looking for a smarter means of staying in contact, VoIP calling applications are a powerful alternative to traditional phone systems.