Step-by-Step Guide to Schedule a Phone Call

 How to Schedule a Phone Call?

Scheduling a call isn’t merely about setting an appointment; it helps balance operational efficiency and customer satisfaction. It involves setting dates and times, coordinating clients' and agents’ availability, and sharing relevant information about the call beforehand.

By ensuring both parties are fully prepared, scheduling a call boosts efficiency and projects professionalism - whether setting up internal meetings, engaging with clients, or closing deals.

Highlights 💡:

  • Organisation: Scheduling a call involves creating a structured timetable or plan for setting a meeting with customers for a sales appointment, follow-up, or closing a sales deal.
  • Time Management: Call scheduling ensures efficient time management by setting a dedicated time for a conversation. It allows for focused and clear interaction between participants.
  • Efficiency: For effective call scheduling strategies, set an agenda for a call, check participants' availability, offer flexible timetables, and send reminders beforehand.
  • Clarity: You can send formal meeting requests and reminders via email for a clear, documented record of the meeting details and to minimize missed appointments.


Strategies for Phone Call Scheduling

Identifying and setting a goal, checking availability, using a different scheduling tool, sending a meeting request, and providing a formal reminder can boost call efficiency.

Calilio call scheduling strategies infographic.

1. Set an Agenda

The first step in scheduling a call is to clearly identify and define its purposes—in other words, to recap what the participants want from their side. Then, a proper plan is written and sent in advance to the participants, keeping the call focused and productive. A well-prepared agenda can save time, enabling everyone to concentrate more on how and what service to provide.

2. Check the Availability

Knowing the best time in advance is important to connect with the recipient without disturbance. You can use scheduling software or find dates and times that suit both parties directly. If participants are scattered across different regions, consider different time zones.

3. Be Flexible with Time

Trying to connect with someone when the receiver is unavailable can be frustrating. To solve this issue, offer multiple dates and times for a call, which ensures a higher chance of acceptance.

For example, if you’re arranging a meeting, you could propose an option: Monday at 10:00 AM, Wednesday at 3:00 PM, or Friday at 1:00 PM. You can reschedule the meeting.

4. Use Scheduling Tool

You can conveniently use tools to share your calendar link with the clients, displaying your available call hours. They support scheduling automation, letting customers pick the time that suits them, and less back-and-forth for setting up a meeting.

5. Sending a Meeting Request

After confirming the time of the meeting, it is important to send out a formal request for the meeting to all participants for preparation. Attach clear and complete information, such as call details, agenda, and any necessary dial-in numbers. If it is a virtual call, make sure to include the link to the meeting through the conference call service.

Here are the key components of an effective meeting request:

  • Clear Subject Line
  • Include the date and time
  • Meeting Details
  • RSVP or Confirmation Request

6. Send a Formal Reminder

As per the scheduled time procedure, participants receive a formal reminder a day or a couple of hours before the appointment. It allows them to prepare for the call, prevents a no-show, and indicates the importance of the meeting.

You can send an email or a notification through the scheduling tool for a quick heads-up. Here is the template for a formal reminder.

Subject: Reminder Mail for Upcoming Meetings

Dear [First Name],

This is a reminder about our meeting on [Date] at [Time]. I’ve attached all the necessary details regarding the meeting.

If you have any questions or require further information, I look forward to our conversation!

Regards,
[Your Name]

Never Miss Your Appointment

Make successful calls with Calilio and never fall behind your scheduled time.

Scheduling a Phone Call via Email

Scheduling a call via email is a professional way of catching prospects’ attention and encouraging them to take action. The email must include a reason for calling, suggest a time for a call, or offer them to choose a convenient time for an appointment.

Follow the instructions below to craft an effective email for scheduling a phone call:

  • Start with a polite greeting.
  • State the purpose of the call.
  • Propose a time for the call.
  • Offer them to suggest a time that suits their schedule.
  • Include contact information.
  • Maintain a professional tone.

Example of Email Template

Subject: Scheduling a Quick Phone Call

Dear [Recipient’s Name],

I hope this email finds you well. I’d love to schedule a call to discuss [topic or reason]. I do know this schedule might sound hectic, but I'd like to propose further.

Would you be available for a call on:

- [Insert Date and Time 1]
- [Insert Date and Time 2]

Please let me know if any of these times work for you or if there is a more convenient time that works for you.

Looking forward to your response.

Best regards,
[Your Full Name]
[Your Position]
[Your Contact Information]

Follow up on Email Responses

Before sending a follow-up email, wait 1-3 days, allowing the recipient time to review and respond. If you don’t receive a reply within a reasonable timeframe, follow up politely, offering new time slots.

Example of a follow-up email:

Subject: Follow-Up: Scheduling a Phone Call

Dear [Recipient’s Name],

I hope this message finds you well. I am following up on my previous email regarding scheduling a phone call. I understand your schedule is busy. Here are a few options that might work for us - please let me know what suits you best.:

- [Insert New Date and Time 1]
- [Insert New Date and Time 2]

Please let me know if one of these options works for you or if there’s a more convenient time.

Looking forward to your reply.

Best regards,
[Your Full Name]
[Your Position]
[Your Contact Information]

Common Mistakes to Avoid While Scheduling a Phone Call

An unclear appointment schedule with an unprepared agenda, setting up too many meetings, and failing to send clients reminders are common mistakes one should avoid for successful call scheduling.

1. Not Checking Time Zone

Clients may be in a different time zone, making it difficult to adjust their schedules according to your business hours. Therefore, businesses must provide flexible scheduling, allowing customers to easily reschedule meetings according to their availability.

2. Failing to Send Reminders and Follow-Ups

Some businesses require their clients to set their own reminders. But there is always a chance they may forget about upcoming calls. Hence, sending notifications and follow-ups and letting them know you’re expecting a conversation with them is a smart move to avoid missed appointments.

3. Unclear Agenda

Setting up meetings without having a clear purpose is just like having meaningless interactions, which leads to discord and confusion. So, you must set up a clear plan and purpose for scheduled calls and stick to it.

4. Overloading the Schedule

Booking back-to-back meetings leaves little room for focused or important tasks, preventing agents from properly handling a call. Therefore, you should plan a realistic schedule that allows staff an efficient time to prepare beforehand for the appointment.

How to Schedule a Call on Android?

Android doesn’t support the built-in call scheduling features. So, third-party apps like Auto Call Scheduler allow your phone to schedule a call. You can download and install the app from the Play Store.

Follow the steps below to schedule a call on Android using the auto-call scheduler.

  1. Open Auto Call Scheduler on your phone.
  2. Tap the (+) icon in the bottom right corner.
  3. Input the number of the person you want to call.
  4. Set the date and time.
  5. Confirm the details and save the schedule.

A pop-up screen and a ringtone will appear at the scheduled time, reminding you to make a call.

How to Schedule FaceTime Calls on iPhone?

Scheduling a Facetime call on an iPhone is a simple process, as it doesn’t require any third-party application. You can schedule a call using its built-in calendar.

Follow the steps below to schedule a Facetime call on your iPhone.

  1. Open Calendar on your iPhone.
  2. Tap the (+) icon in the top right corner.
  3. Enter a title and tap on the Location or Video Calls bar.
  4. Select FaceTime.
  5. Set the date and time you want to schedule the FaceTime call.
  6. Tap the Invitees option to send invites to your contacts.
  7. Click on Done after selecting the contacts.
  8. After that Go Back and Tap on the Add button to schedule your FaceTime call.

Now that you’ve successfully scheduled a FaceTime call on your iPhone, your schedule will appear on the calendar app as the event. Simply tap on the Event and click on Join to enter a FaceTime call.

Conclusion

Scheduling phone calls helps you stay organized, communicate clearly, and build better relationships. Using simple strategies like setting goals, being flexible, and using scheduling tools makes the process easy and professional. A well-planned call can lead to meaningful conversations and successful outcomes.

 

Calilio provides a centralized platform to access call details, allowing you to analyze a suitable time for scheduling calls. Sign up today!!!

Frequently Asked Questions

How do you ask someone to schedule a call?

You can request someone schedule a call with you by politely asking for a call, stating the purpose, and proposing multiple time slots for convenience. You can use email, scheduling tools, or direct communication to ask.

Can you schedule a call on Android?

Although Android doesn’t have a built-in feature for scheduling a call, you can use a third-party scheduling app to schedule important calls.

Do you need a third-party app to schedule a FaceTime call on your iPhone?

You can easily schedule a FaceTime call on your iPhone using the built-in calendar on your device without installing any third-party app.


Latest Posts

From the blog

The latest news, technologies, and resources from our team.