Simultaneous Ring on Android and iPhone: Setup Guide and Key Benefits

Simultaneous ring is a type of group ringing strategy that allows multiple devices to ring at the same time when someone calls your primary phone number. You can set it up on your office phone, mobile phone, softphones, or even a teammate’s phone to all ring together. The call connects to the first answered device.

This feature is common in VoIP (Voice over Internet Protocol) phone systems and is especially useful for professionals who work across multiple devices or locations. It helps businesses avoid missed calls by routing the calls to available team members, even if they’re working remotely.

A simultaneous ring enhances availability and flexibility, reduces wait times, and ensures faster response. It also saves costs while simplifying call management and improving customer service.

Simultaneous ringing makes you more accessible by ringing all your connected devices. This could be your home phone, mobile, or even laptop. This means you don’t have to be tied to one device to answer important calls. This flexibility is valuable for remote or hybrid workers.

A simultaneous ring significantly reduces the wait time by distributing calls to multiple agents or devices. This speeds up response time and helps resolve issues faster. As a result, customers get quicker support, which boosts First Call Resolution (FCR) rates and improves the overall customer experience.

Instead of buying separate phone lines for each employee, you can use one shared number with simultaneous ring. This lowers your phone system costs while keeping your team connected.

This feature sends incoming calls to the whole team at once, so whoever’s free can answer first. It helps manage the call queue and helps avoid missed calls. This makes it easier to handle high call volumes and ensures no customer is left waiting too long.

With reduced wait times, more responsive agents, and fewer missed calls, simultaneous ringing directly contributes to better customer service. When calls are answered promptly and issues are resolved without delay, customers feel heard and supported, leading to higher customer satisfaction.

Android devices do not support simultaneous ringing across multiple devices by default. However, you can set up simultaneous ringing on Android by using a VoIP-based business phone system. 

VoIP services come with a number sharing feature that lets you use the same number on multiple devices and let them ring at once when receiving a call.

To set up simultaneous ring on Android, sign up for a VoIP service and get a virtual phone number or port your existing number, configure it on multiple devices, and then activate the simultaneous ring strategy.

Here are the general steps to set up VoIP simultaneous rings on Android:

1. Sign up for a VoIP service.
2. Get a virtual number or port your existing number to the VoIP platform.
3. Log in to the VoIP app.
4. Install the VoIP app on each Android device you want to ring.
5. Log in and configure the shared number on each device.
6. In your VoIP service's web portal, access call flow or ring group settings.
7. Configure the shared number to ring "all at once" on the linked devices.
8. Save your settings.

iPhones don’t natively support simultaneous ringing. However, Apple offers a similar feature called Continuity, which lets your iPhone calls ring on other Apple devices like iPads, Macs, or Apple Watches.

For this to work, all devices must be connected to the same Wi-Fi network and signed in with the same Apple ID.

To set up simultaneous rings on your iPhone, go to Settings > Phone > Calls on Other Devices. Now, select the Apple devices you want to ring along with your iPhone. Then, on the other devices, open FaceTime settings and enable Calls from iPhone.

Follow the steps below to set up simultaneous rings on the iPhone.

1. Sign in to iOS devices using the Same Apple ID

   • Ensure your iPhone, iPad, and Mac are signed into the same Apple ID.

2. Permit your iPhone to distribute the calls to other devices

   • Go to Settings.
   • Scroll down and tap Phone.
   • Tap Calls on Other Devices.
   • Toggle Allow Calls on Other Devices to ON.
   • From the list of compatible devices, select the ones that you want to ring.

3. Allow other devices to receive incoming calls from a synced iPhone

   
   On iPad

   • Go to Settings.
   • Tap FaceTime.
   • Toggle Calls from iPhone to ON.

   On Mac

   • Open the FaceTime app.
   • In the top menu, select FaceTime > Settings > General.
   • Enable Calls from iPhone.

Simultaneous ring may fail when the internet is unstable, devices aren't linked correctly, or settings are misconfigured. Shared number errors and battery optimizations can also affect performance. 

You can resolve these issues by adjusting the VoIP app settings and verifying that devices are properly synced and active.

Sometimes, one or more devices may not ring when a call comes in. This often happens due to incorrect settings or a weak internet connection.

There may be a delay in ringing across devices, especially if the network is slow or unstable.

On iPhone, if devices are not linked properly under the same Apple ID, calls may not ring on all devices.

If the same number is not shared or assigned correctly across devices, simultaneous ringing won’t work as intended.

On Android, battery-saving features are designed to save power by limiting background activity. However, this can sometimes stop VoIP apps from running properly in the background, causing calls to not ring or show up late.

without missing important calls. While Android and iPhone don’t have this feature by default, you can still enjoy it with the help of a VoIP phone system. A platform like Calilio makes it easy and flexible.