Top 10 Text Messaging Platforms for Businesses

A good business text messaging platform should offer two-way messaging, automation, bulk texting, contact segmentation, and integration with tools like CRMs. It should also provide analytics, personalization, opt-in/opt-out management, and ensure compliance with data privacy and communication regulations.

• Two-Way Messaging: The platform should support real-time, interpersonal communication, allowing customers to reply and engage easily with your team.
• Automation & Scheduling: Look for auto-replies, drip campaigns, and the ability to schedule texts in advance.
• Contact Segmentation: Grouping contacts based on behavior or tags allows you to send targeted messages to the right audience at the right time.
• Templates & Personalization: You should be able to save message templates and insert custom fields (like name or service date) to keep messages personalized and engaging.
• CRM & App Integrations: The best text messaging solution for businesses must be able to sync with tools like HubSpot, Salesforce, or Zapier to streamline your workflow.
• Analytics & Reporting: Delivery reports, open rates, and response tracking help improve your SMS marketing practices.
• Opt-In/Opt-Out Compliance Tools: Obtaining consent through a clear SMS opt-in message and providing easy opt-out options (keywords like “STOP”, “END”) ensures your messages comply with regulations like the TCPA and GDPR.
• Multi-User Support & Access Control: Choose a platform that allows multiple users with role-based permissions for better management and security.
• International Messaging Support: To serve a global audience, confirm that the platform allows you to send international text messages.
• Reliable API Access: A powerful API helps you create custom integrations or automate messaging directly from your existing systems or apps.

EZ Texting, Salesmsg, Twilio, ProTexting, Textedly, and SlickText are some of the top text messaging solutions for business communication.

EZ Texting is a top cloud-based text marketing solution for businesses known for its easy-to-use interface and AI-assisted message writing. Its MMS support allows for visually appealing promotional content, while automation tools like appointment reminders and follow-ups save valuable time.Additionally, with EZ Texting integration with Shutterstock, businesses can effortlessly create visually engaging content for text marketing.

Pros and Cons:

Pricing (per month):

• Launch: $20 – up to 500 contacts
• Boost: $60 – up to 2,000 contacts
• Scale: $100 – 2,000 to 50,000 contacts
• Enterprise: $3,000 – 50,000+ contacts

Salesmsg is one of the best text messaging services for business due to its simplicity, scalability, and security. Its two-way texting allows firms to engage in real-time customer conversations, improving responsiveness and customer satisfaction.Plus, the platform enables texting from local, toll-free, landline, or short code numbers, providing flexibility in communication. Additionally, its private and shared inboxes feature allows businesses to customize team workflows for better collaboration and efficiency.

Pros and Cons:

Pricing (per month):

• 500 messages: $25
• 1,000 messages: $49
• 2,500 messages: $99
• 5,000 messages: $179
• 7,500 messages: $249
• 10,000+ messages: Custom Pricing

Twilio is a versatile texting platform for businesses. Its powerful API enables companies to create custom SMS solutions that integrate seamlessly into text messaging apps, websites, and CRM systems. With international reach in over 180 countries, it’s ideal for businesses with a global audience.Additionally, it focuses on security with end-to-end encryption and provides a GDPR and HIPAA-compliant texting system, making it a secure choice for managing sensitive customer data.

Pros and Cons:

Pricing:

• Pay-as-you-go model with a starting price of $0.0083 per message

ProTexting is an affordable SMS marketing platform that offers a range of texting features for businesses to engage with customers via text. Its customizable keywords and shortcodes allow firms to set up easy opt-ins, promotions, and surveys.ProTexting excels in automation and drip messaging, allowing businesses to send automated follow-ups, reminders, and recommendations without manual effort. It also allows businesses to track campaign performance and optimize their messaging strategies.

Pros and Cons:

Pricing (per month):

• Startup: $49 – 1,000 credits
• Economy: $79 – 2,000 credits
• Standard: $149 – 3,500 credits
• Business: $299 – 7,500 credits
• Corporate: $499 – 13,000 credits

Textedly is a powerful business text messaging solution trusted by thousands of businesses to send bulk SMS messages effortlessly. It offers an easy-to-use interface, allowing businesses to send personalized alerts, promotions, and announcements via text, reaching up to 100,000 local or international recipients instantly.Features like the "Text-to-Join" keyword, bulk contact uploads, and real-time analytics make it simple to grow your contact list and track engagement. With competitive pricing and integrations with over 3,000 apps, Textedly is designed to streamline text message marketing for businesses of all sizes.

Pros and Cons:

Pricing (per month):

• Basic: $29 – 500 messages
• Bronze: $49 – 1,000 messages
• Plus: $79 – 2,000 messages
• Enterprise: $125 – 3,500 messages
• Elite: $169 – 5,000 messages
• Business: $299 – 10,000 messages
• Silver: $420 – 15,000 messages
• Premium: $599 – 25,000 messages
• Pro: $720 – 35,000 messages
• Gold: $1,020 – 50,000 messages
• Platinum: $1,920 – 100,000 messages
• Diamond: $2,760 – 150,000 messages
• Champion: $3,599 – 200,000 messages
• Legend: $5,520 – 300,000 messages

Slicktext is a comprehensive SMS texting service for small businesses that accelerates audience growth and boosts customer engagement. It offers powerful list-building tools, such as website popups, tap-to-join links, and QR codes, to help businesses acquire new subscribers.The platform also features hyper-targeted mass texting campaigns with advanced segmentation and AI-powered message composition. Additionally, Slicktext provides expert support with personalized onboarding and ongoing guidance, enabling businesses to optimize their SMS marketing strategies effectively.

Pros and Cons:

Pricing (per month):

• $29 – 500 credits
• $49 – 1,000 credits
• $79 – 2,000 credits
• $129 – 3,500 credits
• $169 – 5,000 credits
• $319 – 10,000 credits
• $579 – 25,000 credits
• $939 – 50,000 credits

SimpleTexting is one of the best business SMS services that offers a simpler way to reach more people fast. It also lets you import contacts or grow your list with tools like pop-ups and text-to-join keywords. Plus, you get a simple dashboard, steady deliverability, and a setup that works well for small teams.You also get automation, strong compliance support, and direct help from real people. Since it integrates with over 1,000 apps, you can connect your workflows without effort.

Pros and Cons:

Pricing (Per month):

• Starting price at $39

Textmagic stands among the top text messaging service providers, helping you reach people through both SMS and email without switching tools. Furthermore, you can manage SMS, email, live chat, and social messages in a single shared inbox. Plus, you also get enterprise-grade security with General Data Protection Regulation (GDPR) and Service Organization Control (SOC) 2 compliance.Textmagic lets you bring your own number from other service providers, which gives you the freedom to keep your current setup. Alongside, its AI reply suggestions and real-time alerts help you reply faster and stay organized.

Pros and Cons:

Pricing (Per month):

• Starting price at $59

Textla is counted among the best business messaging solutions as it focuses on giving small businesses the lowest SMS rates possible. Plus, you can send bulk texts with simple tools for segmentation and scheduling. Likewise, its platform keeps the workflow light, which helps you launch campaigns fast even if you have no prior experience.You also get real deliverability tracking with carrier-level receipts that show whether each message reached your customers. Further, it improves list quality with its self-cleaning system, which removes landlines and unreachable numbers automatically.

Pros and Cons:

Pricing (per month):

• Starter: $25 – core messaging tools
• Professional: $50 – advanced campaign features
• Enterprise: Custom price – built for larger needs

Sakari is counted among the top business texting solutions with multichannel communication, giving you SMS, MMS, RCS, and even voice in one system. You can build automated campaigns with a visual builder, personalize every message, and track each link with clear attribution. Moreover, its contact forms help you capture detailed lead data without any coding skills, which makes your list stronger from the start.Further, Sakari AI supports your writing with quick message ideas and A/B tests for better performance. With strong list tools, flexible automation, and a broad mix of channels, Sakari helps you shape SMS marketing campaigns that reach people at the right moment.

Pros and Cons:

Pricing (per month):

• Standard Plan: Starts from $25 – includes 823 segments

A reliable text messaging service helps your business stay connected with customers, whether you’re sending timely updates, reminders, or quick support messages. That’s why choosing a platform that offers consistent delivery and easy everyday use is essential. Tools like EZ Texting, SlickText, Textla, and ProTexting have earned strong reputations for their performance and simplicity.

But if you’re looking for a solution that goes beyond messaging, Calilio is a standout option. As a cloud-based communication system, it combines texting features like message scheduling and bulk messaging along with calling features. As a result, it gives you the flexibility to reach customers in the way that works best for them.