How To Call a Toll-Free Number on a Cell Phone?

How To Call A Toll-Free Number From Mobile?

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Toll-free numbers are convenient for businesses to support customers and generate leads. Nowadays, most toll-free numbers are widely used by businesses since these numbers add professionalism and convenience to their services.

Toll-free numbers are accessible from both mobile and landline phones. You might be wondering if any extra steps are required or if the process is any different for making toll-free calls on cell phones. In this article, we’ll explain everything you need to know about using your mobile phones to call toll-free numbers.


What are Toll-Free Calls?

Toll-free calls are phone calls where the person making a call (i.e., the caller) does not have to pay any charge for the call. Organizations or businesses take a toll on the charge of the calls.Toll-free numbers consist of pre-assigned three-digit codes that replace area codes from the regular numbers. They usually start with prefixes like 800, 888, 877, 866, 855, 844, or 833. Toll-free numbers are mainly used for customer service or support, making it easy for customers to contact a business without worrying about phone charges.

How To Call Toll-Free Number From Mobile?

Making toll-free calls on cell phones is a straightforward process. You simply need to open your phone's dialer app and enter the toll-free number. The procedure to initiate the call is the same as a regular phone call.

You can make both local and international toll-free calls from mobile phones. International toll-free calls are free calls outside the country, while local toll-free calls are free within your country.

How To Dial a Local Toll-Free Number From a Mobile Phone?

To call a local toll-free number from a mobile phone, follow the below-mentioned steps:
 

  1. Open your phone’s dialer interface.
  2. Dial the correct toll-free prefix. Toll-free prefixes are usually 3-digit numbers. (e.g., “888” or others)
  3. Enter the unique phone number. (e.g.: “123-4567”)
  4. Press the call button to connect.


Note: Calling within the same country doesn't require a country code or other special digits.

How To Dial an International Toll-Free Number From a Mobile Phone?

To make an international toll-free call from a mobile phone, just dial:
 

  1. Exit code for your country. (e.g., enter “011” in the US and Canada or “00” in the UK).
  2. Country code for the country you are calling. (e.g., “1” for the U.S. or “44” for the UK).
  3. The toll-free number prefix. (e.g., “800”)
  4. The number. (e.g., “123 4567”)


For instance, if you need to call toll-free number from mobile from the US to the UK, then you need to enter the following:

011 (exit code for US) 44 (country code for UK) 888 (toll-free prefix) 123 4567 (unique phone number)

Note: Dialing instructions may vary slightly depending on your mobile carrier and the country you are calling. Additionally, if you don't have an international plan, you might get charged for international toll-free calls.

How To Call Toll-Free Numbers Online?

Apart from traditional phone calls, toll-free numbers are also accessible via Wi-Fi calling or VoIP services such as Skype and Zoom Phone. The phones that support Wi-Fi calling allow you to place calls over the internet without paying extra. It doesn't matter whether you plan to make a regular or free call; it doesn’t incur any charges.

Disclaimer: You cannot make calls to toll-free numbers through WhatsApp or Facebook Messenger since these apps do not support making calls to external numbers.


Through Skype


Skype is one of the convenient and cost-effective ways to connect. Skype offers free international calls to toll-free numbers in the United States and several other countries, including France, the United Kingdom, and Poland.

To make a toll-free call from mobile via Skype, follow the below-mentioned steps:
 

  • Open the Skype app on your device.
  • Click the "Calls" section. You’ll see a “New Call” option. Click it and then select the “Dialer Pad.”
  • Click on the arrow next to the flag icon to reveal a drop-down list of different countries. Choose the country you wish to call.
  • Type the toll-free number (e.g., 800, 888, etc.).
  • Dial the remaining number.
  • Press the call button to connect.


Note: Some countries allow free Skype calls to toll-free numbers, while others may charge depending on Skype plan.


Through Zoom Phone


Zoom Phone is a business communication tool that offers several features, including toll-free numbers. Using Zoom Phone, you can call toll-free numbers online by following the below-mentioned steps:
 

  • Install the app and log in. If you have not yet registered, first sign up.
  • Click on "Phone" in the Zoom app to access the dialer.
  • Enter the toll-free number and the phone number.
  • Click the blue phone icon to start a Zoom call.

How To Call a Toll-Free Number From Any Devices?

A VoIP phone system from Calilio not only provides businesses with a toll-free number that can be used nationally or internationally but also makes it possible to dial toll-free numbers from mobile phones or any device at hand: mobile phone, laptop, and tablet, just like you would from any regular phone.

To make a call from any device with Calilio’s app:
 

  • Download the Calilio app on any of your preferred devices and register.
  • Open Calilio app dialer.
  • Enter the country code (e.g., “1” for the US)
  • Choose the toll-free prefix (e.g., “800”)
  • Dial the number (e.g., “123-4567”)
  • Place a call 

Who Pays For Calling Toll-Free Number?

The person or business receiving a toll-free call is responsible for paying the charges, not the caller. Depending on the device, it works as follows:

Toll-Free Calls on Landline

You don't have to pay for the call when you dial a toll-free number from a landline. The business or organization you’re calling handles all the charges.

Toll-Free Calls on Cell Phone

Usually, calling a toll-free number from a cell phone is also free. However, depending on your mobile plan, some carriers may charge these calls per minute, just like another regular number. You generally won't be charged extra if you have an unlimited calling plan.

Extra Charges for Cell Phones

In some cases, there might be additional charges for calling a toll-free number from a mobile phone, especially when calling internationally.

Some mobile carriers may also charge toll-free calls from a cell phone outside the local network. It’s always a good idea to check your mobile plan to see if any restrictions or fees are associated with toll-free calls.

Final Verdict

You can call businesses and organizations without worrying about charges with a toll-free number. Whether you're making local or international calls, the process to call a toll-free number from mobile remains straightforward, with just a few differences depending on your location and mobile carrier.

Using virtual phone numbers from VoIP providers like Calilio provides an easy way to make toll-free calls online from any device - mobiles, tabs, or laptops.


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