Table of contents
So, you’ve been an AT&T user for a longer period and are looking to make a switch. The good news is that the process is straightforward, and you can do it without changing your current phone number.
Many telecommunication service providers today offer a number porting service that allows you to change your carrier while keeping your original phone number. The idea to port number from ATT might seem daunting, but its actually very easy. To port your number, simply contact the new service provider and provide the essential data; they’ll handle the rest.
When You Might Need to Port Your AT&T Number?
In several situations, you may want to switch to a new service provider from AT&T. For instance, let’s say you’re moving to a new location with a different area code. But you still want to retain your phone number, even if you’re changing your address.
In some cases, you may also want to port a number from ATT when its service doesn’t meet your requirements. It may be due to poor signal quality, lack of features, or other limitations. By porting your number, you can upgrade to a better service without losing your current number.
How to Port Your Phone Number From ATT?
To port number from ATT, obtain your transfer pin, contact the new service provider, and provide them with the necessary documents, including the transfer pin.
Once they verify the document, they’ll start the porting process. Let’s explore the process in the detail here:
1. Verify Eligibility
Before starting the process, ensure that your number is transferable. To do this, make sure that there are no any outstanding bills or contract obligations. Also, ensure that your number is still active or has not been suspended. You can verify ATT number port eligibility by contacting its customer support.
2. Get AT&T Transfer PIN
The transfer pin is a key that permits the new provider to access your number and begin the porting process. So, get your AT&T transfer pin before requesting a new carrier to transfer your number. Without this pin, they are not authorized to port your number.
3. Choose the Service Provider
Now, once you have an ATT number port pin, choose the service provider to which you’re looking to make the switch. When selecting, make sure that it has all the additional features you’re looking for. Do not forget to check its coverage area and pricing, too.
4. Contact the Service Provider
As you’ve decided on your new provider, contact them to initiate the porting. They’ll ask for some necessary documents such as your AT&T account number, the AT&T Transfer PIN, and any identification they may require. Provide them all the necessary documents.
5. Confirm the Number Porting
Finally, you’ll receive a confirmation from your new provider. Generally, they’ll inform you via email or text once the process is complete.
How to Get an AT&T Transfer PIN?
You can get an ATT transfer PIN directly by using the myAT&T app or your online account. You can also get it directly to your cell phone using a special dialing prefix.
From Cell Phones
To get your AT&T Transfer PIN using your cell phone, simply dial *PORT. Then, follow the prompts to complete the process. Once it’s done, you’ll receive your PIN via text message. Remember that you’ll need your account password during the process, so keep it ready.
From myAT&T App
AT&T app also helps you get a transfer PIN. So, start by downloading and installing the app on your device. Once installed, follow these steps:
- Sign into your account.
- Go to "More” > “Manage.”
- Access "People and Permission" > "Manage Profile.”
- Go to "Transfer Phone Number". Then, select "Request a New PIN.” After that, your transfer PIN appears on your screen.
Get Online
You can obtain your AT&T Transfer PIN online by logging into your AT&T account. The process is similar to myAT&T app. Here’s how you do it:
- Sign it to your online account.
- Go to "People and Permission” and select “Transfer Phone Number”.
- Click on "Request a New PIN”.
Things to Consider Before Porting Your Phone Number From ATT
Before you begin ATT number porting, back up all the important data and information to ensure that you don’t lose anything important during the transition process.
Here are some other factors to consider:
New Provider’s Compatibility
Not all providers accept every type of number, especially when you’re moving to VoIP. So, before you choose your new service provider, contact them to confirm whether they allow you to port from AT&T numbers or not.
Your Number is Still Active
Your number must remain active during the transition process. If your number has been disconnected or suspended, you won’t be able to port it. So, make sure that your AT&T number is in good condition even before initiating the porting process.
Contract Obligation
AT&T generally allows you to port your number to other carriers. However, it’s always a good idea to check your current contract and see if there are any obligations or penalties regarding porting your number. If you’re under a contract, termination fees or other charges may apply. So, check them properly before you decide to port your AT&T phone number.
Plan for Potential Downtime
During the porting process, you may encounter a few periods of downtime where your number may not be active. While it usually only lasts for a short time, it’s a good plan to keep an alternative communication method ready for the transition period.
How Long Does It Take To Port A Number From AT&T?
The exact time it takes to port a number from AT&T depends on several factors. Usually, it can take anywhere from a few hours to a couple of weeks.
For mobile numbers, the process is quicker compared to landline numbers. While cell phones are typically ported in one day, landline numbers can take up to three to five business days. The reason for landlines to take more time is that they involve more complex processes. The service providers may be required to verify the physical address associated with the landline number. Sometimes, they even require a physical visit for verification.
Wrapping Up
If you’re not happy with AT&T’s service or features, you can easily transfer to another carrier. Simply get your transfer PIN and provide it to the new service provider alongside other documents. However, be sure that you’re choosing the right provider to port number from ATT. If you’re looking for advanced communication features, consider porting to Calilio. By doing so, you can have access to exclusive VoIP features on your existing phone number. Plus, porting time is also very short, usually within a couple of days. Port your number on Calilio now.
Frequently Asked Questions
Does AT&T charge to port number?
No, AT&T does not charge a fee to port your number to any other carrier. However, if you’re under a contract, you may have to pay early termination fees.
Can AT&T refuse to port my number?
In most cases, AT&T can not refuse to port your phone number as long as your account is active and in good condition. However, if there are issues such as unpaid bills, discontinued numbers, or contract obligations, then they may refuse to port your number.
What information do I need to start a transfer?
To transfer your number from one service provider to another, you will need the following documents:
- Transfer PIN
- Account number in your current provider
- Your Billing Address
- Personal Identification Documents
Do I need a transfer PIN to change the carrier from AT&T?
Yes, you need a transfer PIN to port your number from AT&T to another carrier. It authorizes your new providers to transfer the number to their service.
Latest Posts
From the blog
The latest news, technologies, and resources from our team.