How to Port Out a RingCentral Number to Another Carrier?

You might port your RingCentral number to a new provider for better pricing, more features, and better customer support. Number porting allows you to keep your existing number while switching to a better one.

RingCentral offers many features, but its pricing for termination or setup can be higher. These high costs drive businesses to search for cheaper, more flexible RingCentral alternatives.

Some users find RingCentral's customer support unreliable, especially with text activation and call quality issues. So, businesses are also looking to switch to a more responsive service provider.

Your business needs may change, and you might need features or integrations that RingCentral doesn’t offer. Another provider might better suit your business model, call volume, or location.

If you're moving to a place where RingCentral doesn't have coverage or switching from VoIP to a traditional carrier, you may need to port your number.

Before porting out your RingCentral number, you’ll need to gather the necessary information, like your account details, including the account number, service address, and a recent bill. You’ll also need a signed Letter of Authorization (LOA), depending on your new provider. Additionally, you’ll need to keep your RingCentral account active until the porting process is complete.

Before you start, check if your number is eligible for porting. Most numbers are portable, but using your new carrier's checker tool can help avoid delays or rejections.

Your new carrier will need your RingCentral account info to process the porting request. This information must exactly match what RingCentral has on file. You'll find these details in your RingCentral online account portal or on a recent bill.

Here are the documents you need to prepare:

• Account Number: This is often your main RingCentral phone number or a specific account ID.
• Account Name: The legal name of the account holder. For example, your business name or personal name.
• Service Address: The physical street address registered with RingCentral for your service.
• Billing Telephone Number (BTN): The main listed number on your account, used for billing.
• Recent Bill Copy: A recent RingCentral bill from the last 30 to 60 days to verify your information.
• Letter of Authorization (LOA): A document signed by the account holder allowing the new provider to begin the porting process.

Canceling the RingCentral account before the transfer is a common porting mistake people make. If your number subscription runs out or is inactive during porting, the process can be canceled, and worst, you may lose your number. Hence, you must keep your RingCentral number active until your new carrier confirms the successful porting.

Before making a request for porting out, ensure you’re authorized, especially if it's a shared account or a part of a business. Most providers only approve the port-out request if it is valid and the initiator has explicit permission.

To port a number from RingCentral, your new carrier must initiate the transfer request with your new provider by completing any necessary forms, such as the LOA. Your new provider will then handle the process, working directly with RingCentral. During the porting process, check the status regularly with your provider.

First, select a new service provider to which you want to port your number. Then, inform their porting department that you want to switch carriers while keeping your existing number from RingCentral. Provide them with the accurate RingCentral account information you have gathered.

Your new service provider may ask you to sign an LOA to verify that you approve the transfer. They can also ask for the port-out PIN. Since RingCentral doesn’t provide personalized PINs, you can use “0000.”

Your new provider will submit the port-out request to RingCentral. RingCentral's team will review the data and inform your new provider of their approval or rejection within 3-5 business days.

Your new carrier will provide you with updates on the porting status. The process takes 5-10 business days for local numbers in the US/Canada, and longer for toll-free or international numbers.

After the porting is complete, test your number with the new provider to ensure calls and messages are working as expected. If you have any issues, contact your new provider or RingCentral support for further assistance.

RingCentral doesn’t charge a fee for porting out your number. Some providers also offer free number porting for certain countries — for example, Calilio lets you port your US number at no cost. However, there may be costs to consider, such as fees from your new provider or early termination fees with RingCentral.

Here are some potential costs that you may incur:

New Service Provider Fees: Your new provider may charge a fee to port your number into their system. These fees vary based on the type of number, location, and service provider.

RingCentral Fees: If you have any pending subscription fees or early termination fees with RingCentral, they may charge you for those before you can port your number out.

Before initiating the porting process, be sure to check with RingCentral and your new provider for any applicable fees.

Porting your number from RingCentral usually takes around 7 to 10 days. But the time required for porting can vary depending on your new provider and other factors, like your location. Contractual obligations, service coverage issues, number complexity, or unpaid fees can also cause delays.

For example, transferring your RingCentral number to Calilio can take up to 1 to 2 weeks. However, it can also depend on the type of number you’re porting. In some cases, it may take a longer time, often up to 6 weeks.

Porting your number from RingCentral is easy if you have the right information and follow the steps. Make sure your account details are ready, confirm your number is portable, and work with your new provider for a smooth transition.

If you’re looking for the best RingCentral alternative, port your number to Calilio. Calilio offers a range of advanced telephony features at an affordable rate compared to RingCentral. Moreover, with our easy-to-use interface and 24/7 support, you’ll face fewer connectivity issues. Join Calilio today!

No, you generally cannot port a phone number that has been fully disconnected or deactivated. To port a number to another phone service, it must be active and in service with the current provider.

No, you don’t need a specific PIN to port your RingCentral number. If your new provider asks for one, you can usually enter "0000" as a replacement.

No, others cannot port your number without your permission. You’ll need to provide specific information, such as your account number and PIN, to approve the transfer.