How to Port Away Your Number from Vonage?

Before porting a number from Vonage, make sure your account is active, all dues are cleared, and your number is eligible for transfer. Additionally, gather required documents like your account number, billing details, Letter of Authorization (LOA), and a recent Vonage bill to verify ownership.

Do not cancel your Vonage service before the porting process is complete. The number must remain active for Vonage to release it to your new provider. If you close the account early, you may permanently lose your number.

Vonage will not approve your port-out request if you have unpaid dues. Make sure all bills and fees are cleared before starting the number transfer process.

You’ll need documents and account details verifying your Vonage number ownership to authorize the transfer. These details must match your Vonage account records exactly to avoid porting issues or delays.

Here are the details and documents you need to prepare:

• Account number: A unique number assigned to your Vonage account, usually found on your bill or in your online account portal.
• Billing name and address: The exact name and physical street address registered on your Vonage account, used to verify ownership.
• Account PIN or security code: A personal code set by Vonage to confirm your identity and protect your account from unauthorized access.
• Letter of Authorization (LOA): A signed document that gives your new provider permission to request and complete the transfer of your Vonage number.
• Recent Vonage Bill or Invoice: A copy of your latest bill (within the last 30 days) showing your account number, billing address, and the number to be ported.

Not every phone number is eligible for porting. Always check number portability with your new provider before starting the process. Most modern VoIP platforms provide tools or support teams to verify whether your Vonage number can be transferred.

To port out your number to another phone service, choose a VoIP provider that supports number transfer, submit a port-out request, and verify your account details for approval. Once the transfer is complete, test your new service and activate it before canceling your Vonage account.

Select the VoIP or business phone provider you want to move to. Make sure they support Vonage number transfer and offer the features you need.

Contact your new provider and submit a porting request with the essential documents.

Your new provider will send a request to Vonage to verify your details. Make sure the information you provide matches your Vonage account exactly, or the request may be delayed. You might also need to sign a Letter of Authorization (LOA) to confirm the transfer.

After the request is submitted, monitor your porting status through your new provider’s dashboard or customer support. Tracking helps you stay informed about approval updates, expected completion dates, or any additional actions needed.

After your number has been ported, you’ll receive a confirmation from your new provider. Test your calls and messages to ensure they work correctly. After confirming that everything is functioning smoothly, you can safely cancel your Vonage account.

The time required for porting a number from Vonage usually depends on the type of number, the destination provider, and the accuracy of your account details. In most cases, the process takes 3 to 10 business days from the date your new provider submits the porting request.

For local or VoIP numbers, the transfer often completes within a few business days. However, toll-free numbers or special business numbers may take longer due to additional verification steps and carrier coordination.

Porting a number from Vonage is simple when you have the right information and documents. By following the steps outlined in this guide, you can transfer your Vonage number to a new provider quickly and without service interruptions.

If you’re looking for a solution that makes the switch even easier, Calilio offers a reliable and advanced cloud-based phone system. With AI-powered telephony tools, easy scalability, and robust end-to-end encryption, Calilio lets you upgrade your business phone system while keeping your current number intact.

Port your number to Calilio today and enjoy a smarter, smoother calling experience.