Rated 4.6 out of 5 with 125+ reviews

Call Flip — Move a Live Call, Keep Talking

Start a call at your desk and finish it on your mobile. Calilio moves an active call from one of your devices to another in a single click — no hanging up, no calling back, no explaining yourself to the customer.

  • Switch an in-progress call between desktop, mobile and tablet in one click.
  • Calilio tells you when a call is live on another device and offers to bring it here.
  • Your original device is placed on hold, so the conversation never drops.
  • The call stays on your business number, so your personal number is never exposed.
Set up in 5 minutes
No PBX required.
14-day money-back guarantee

Telephony Partner of 1000+ Businesses Worldwide

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4.6/5
125+ Reviews|16+ Badges
4.9/5

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Calilio Phone System

What Is Call Flip?

Call flip moves a call that is already in progress from one of your devices to another. You do not hang up, the caller is not put through to a new number, and nobody has to redial. The conversation simply continues somewhere else.

It works because your Calilio number belongs to your account rather than to a handset. Several devices can be signed in at once, so switching a call is a matter of telling Calilio which device should carry the audio from this second onward.

The End of “Can I Call You Back in Five Minutes?”

Every callback is a delay, a missed connection and sometimes a lost deal. Call flip removes the reason for most of them.

Without Call Flip

You have to end the call because you are leaving your desk.

“Can I call you back in five minutes?” — and sometimes you cannot.

A callback from your mobile shows your personal number.

One conversation becomes two separate call records.

Notes and recordings get split across two entries.

A dying laptop battery cuts a call off mid-sentence.

Poor Wi-Fi ruins a call you cannot afford to lose.

With Calilio

Call flip moves the live call to another of your devices in one click.

Active-call banner appears on your other devices, offering to bring the call there.

Automatic hold puts the original device on hold so the call never drops.

Same business number stays on the call, so your personal number is never shown.

One call record keeps the duration, recording and notes together.

Desktop, mobile & tablet apps let you work from whichever device suits the moment.

Hold, transfer & forwarding cover the cases where the call needs a person, not a device.

Setup Process

How Do You Flip a Call on Calilio?

Five steps, and four of them take under a second.

1

Take a call on any device
Answer or place a call from your desktop, mobile or tablet as normal.

2

Open Calilio on the device you want
Sign in on the second device. Calilio shows a banner: you are on an active call on another device.

3

Select Switch call to this device
Use the banner link or the Active Call card in the conversation thread.

4

Confirm the switch
Calilio confirms that the call on your current device will be put on hold. Select Switch.

5

Keep talking
The call continues on the new device. The customer stays connected throughout.

One Clean Record

A Flipped Call Is Still One Call

A callback splits one conversation into two records with two durations, two recordings and notes in the wrong place. Because a flipped call is never disconnected, everything stays together — which matters as much for your reporting as it does for the customer.

  • A flipped call stays one record, so reporting is not distorted by split calls.
  • Recordings cover the whole conversation, including the part after the switch.
  • AI call reports summarise the full call with sentiment and call reason.
  • Notes and tags follow the contact, not the device.
calilio's call metrics, member sentiment percentages, and a call sentiment analysis

AI call reports cover the whole conversation, not half of it

Who Uses It

For Anyone Who Does Not Sit Still

If your working day moves between a desk, a car and a corridor, call flip is the feature you will use without thinking about it.

Field Sales and Site Visits

Start a call at the desk with the CRM open, then take it to the car without breaking off.

Support and Account Managers

Move to a quieter room when a call turns sensitive or hard to hear.

Trades and Service Technicians

Pick up a booking call at a desk and finish it walking to the van.

Founders and Owners

Leave for a meeting mid-conversation instead of promising a callback you may forget.

Hybrid and Remote Teams

Switch from a struggling home connection to a mobile on cellular without dropping the customer.

Recruiters

Take a candidate call to a private space without asking to call them back.

Select Plan

Call Flip Is Included — Pick the Plan That Fits Everything Else

Multi-device calling, call flip, hold, transfer and forwarding come with every Calilio plan. Choose based on the outbound and reporting tools your team needs.

Save 20% on annual plan

Free 300 minute call offer

Standard

$15SAVE 20%
$12User/Month

billed annually ($144/year)

Ideal for solopreneurs, startups, and small businesses.

Value: $7.29

Free Calls & SMS/MMS

200 outgoing minutes & 100 incoming minutes

100 outbound SMS & 100 inbound SMS

Get Started with:

  • User Limit: 10
  • Free 1 Local Number
  • Phone Number Sharing
  • Buy or Port Virtual Numbers
  • Internal Team Communication
  • Call Forwarding
  • Call Recordings
  • Basic Call Analytics
Get Started
Free 1500 minute call offer

Premium

$35SAVE 20%
$28User/Month

billed annually ($336/year)

Ideal for growing businesses, franchises, and call centers.

Value: $36.44

Free Calls & SMS/MMS

1000 outgoing minutes & 500 incoming minutes

500 outbound SMS & 500 inbound SMS

Everything in the Standard Plan, plus:

  • Unlimited Users
  • Inbound Call Management
  • Outbound Call Management
  • Live Call Monitoring
  • AI Call Reporting
  • Bulk SMS
  • Saved Replies
  • Call Transfer
  • AI-powered Call Analytics
  • 24/7 customer support
Get Started
Free 300 minute call offer

Enterprise

Custom Plan

for your business telephony

Large organizations and enterprises can get a customized plan based on feature requirements and higher usage. Pay only for what you use.

Custom additional add-ons package monthly per user.

Everything in the Premium Plan, plus:

  • Dedicated Account Manager
  • Developer Support
  • Phone and Whatsapp Support
  • Additional Free Calls/SMS
  • API and Webhook AccessComing Soon
Contact Sales
Your subscription only covers the plan and includes a complimentary $1 credit. When your free calls & SMS bundle is used up, calling charges are deducted from your wallet. Once your $1 credit is finished, you must load your wallet to make and receive calls/SMS. Phone numbers and call & SMS charges are billed separately.
Q&A

Frequently asked questions

What is call flip?

Call flip moves an active call from one of your devices to another without hanging up. On Calilio, when a call is live on one device, your other devices show a banner offering to switch the call there. You confirm, the original device is placed on hold, and the conversation continues on the new device.

Does the caller know when I flip a call?

What is the difference between call flip and call transfer?

Which devices can I flip a call between?

Does my personal number show if I flip to my mobile?

Does a flipped call stay one record in my call history?

What happens on the device I am leaving?

Does call flip cost extra?

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Still have questions?

Can’t find the answer you’re looking for? Please chat with our friendly team.

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Never Say “I’ll Call You Back” Again

Take your business line across desktop, mobile and tablet, and move a live call between them in one click. Included on every plan from $12 per user per month, with a 14-day money-back guarantee.