Dental Clinics

VoIP-Powered Call Center Solution for Dentists & Dental Clinics

Q: How does Calilio’s dental call center software help improve patient management?

Calilio’s dental call center software centralizes all patient communication into one dashboard. It automates reminders and follow-ups, reducing no-shows and helping staff manage patient records efficiently.

Q: Can dental clinics integrate Calilio with existing CRM or dental management systems?

Yes, Calilio integrates seamlessly with popular CRM and dental management platforms. This integration keeps patient data synchronized, automates workflows, and reduces manual data entry for front-desk staff.

Q: What are the key benefits of using dental care call management software?

Dental care call management software streamlines appointment booking, improves patient communication, and enhances staff collaboration. It ensures that every call is tracked, logged, and resolved quickly to maintain high-quality patient service.

Q: Is Calilio suitable for multi-location dental hospitals and franchise clinics?

Yes, Calilio is ideal for multi-location dental hospitals and franchises. Its cloud-based infrastructure allows you to manage calls, track performance, and maintain consistent service quality across all branches.

Q: How does Calilio ensure data security for dental clinics?

Calilio ensures data protection through enterprise-grade encryption and role-based access controls. All patient information and call records are securely stored in the cloud, complying with privacy and healthcare data standards.

Q: Can dental receptionists and staff use Calilio on mobile devices?

Yes, Calilio’s mobile-friendly platform allows dental staff and receptionists to manage calls, messages, and appointments on smartphones or tablets, keeping your team connected anytime, anywhere.

Q: How much does Calilio’s dental call center software cost per month?

Calilio’s dental call center software starts at just $15 per user per month. The flexible pricing makes it affordable for small clinics, large hospitals, and growing dental franchises alike.

Q: How can call analytics benefit dental clinics using Calilio?

Call analytics in Calilio helps clinics monitor staff performance, track patient satisfaction, and measure call volume trends. These insights allow dental teams to optimize workflows and improve overall patient experience.

Q: Can Calilio’s dental call center solution handle after-hours or emergency calls?

Yes, Calilio supports after-hours and emergency call routing. Clinics can set custom business hours to automatically forward urgent calls to on-duty dentists or voicemail for immediate follow-up.

Get a cloud-based call center software designed for dentists and dental clinics to handle every patient interaction with ease. Automate appointments, reminders, and follow-ups while keeping your receptionists, assistants, and specialists connected on one powerful, easy-to-use platform.

Automate patient calls, reminders, and post-visit follow-ups.

Record and analyze calls with AI-powered insights for better service.

Manage all inbound and outbound calls from any device or location.

Coordinate seamlessly between the front desk and dental care teams.

dentist and receptionist on a call showcasing a communication dashboard interface with call management, transfer options, and analytics widgets

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Get a Virtual Phone Number for Dental Hospitals

Get local, mobile, or toll-free virtual phone numbers for your dental hospital to manage patient calls and bookings online. Share one number across staff so any available member can respond instantly, reducing wait times and improving patient satisfaction.

Some Numbers May Require Proof Of ID And Address Registration According To Local Laws.

Some Phone Numbers May Not Be Available Through This Search, As They Are Not Generally Offered To Customers. These Numbers Are Available On Order Request. Please Contact Support To Request Them.

How to Set Up Dental Call Center Software?

To set up a call center software for dental care, create your Calilio account, get or port your agency numbers, add team members, and configure call flows. Once set up, your team can efficiently manage patient inquiries, appointments, and follow-ups from one platform.

Get Started

Step 1

Sign up for Calilio and log in to your dashboard.

Step 2

Buy a local, mobile, or toll-free number, or port your existing ones.

Step 3

Add members to your workspace and assign them roles.

Step 4

Share numbers with your team and build IVR menus for proper routing.

Step 5

Start making inbound and outbound patient calls across devices.

Choose Country

Use Dental Care Call Management Software in 100+ Countries

Expand your clinic’s reach with Calilio’s dental care call management software in 100+ countries and maintain consistent service quality from a single cloud-based platform.

AllAfricaAsiaEuropeNorth americaAustraliaSouth america

Features

Features of a Call Center System for Dental Clinics

Calilio is built with advanced features, specifically designed to serve the needs of dental clinics to deliver a more personalized and professional patient experience.

Power Dialer

Automate outbound calls for appointment reminders, follow-ups, or new patient outreach. Keep your staff focused on conversations instead of manual dialing.

IVR (Interactive Voice Response)

Direct callers to the right department, such as reception, billing, or dental specialists, through an automated menu for faster assistance and reduced wait times.

Business Hours

Set your clinic’s operating hours to automatically route calls after hours to voicemail or emergency support, ensuring patients always know when you’re available.

Call Transfer

Seamlessly transfer patient calls between departments or specialists without disconnecting. Improve coordination between receptionists, hygienists, and doctors.

Call Monitoring

Supervisors can listen to live calls to ensure courteous communication, guide reception staff, and maintain high service standards.

Phone Number Sharing

Allow multiple staff members to use one clinic number for both inbound and outbound calls. Patients reach the right department quickly without being left on hold.

Voicemail Transcription

Convert voicemails into readable text for quick review. Never miss a message and respond faster to urgent patient inquiries.

AI Call Reports

Get AI-generated summaries after each call to track reasons, outcomes, and key discussion points. Use insights to improve patient experience and staff performance.

Sentiment Analysis

Understand patient emotions in real time. Detect satisfaction or frustration through AI tone analysis and adjust communication accordingly.

AI Call Analytics / AI Dashboard

Access real-time analytics and dashboards to monitor call volume, response rates, and performance trends, helping you make data-driven decisions.

Integrate Dental Clinics Call Center Solution with CRM for Workflow Automation

Integrate your dental clinic call center solution with CRM software to automate patient communication and streamline daily workflows. Sync calls, appointments, and follow-ups in real time to keep patient data organized and reduce manual administrative work.

Zapier

Automation

Pipedrive

CRM

Pabbly Connect

Automation

LeadHeed

CRM

HubSpot

CRM

Salesforce

CRM

Mailchimp

Marketing

Krispchat

Sales Automation

Zendesk

Helpdesk

Request Integration

View all Integration

Use cases

Use Cases of Call Center Software in Dental Practices

Call center software for dental practices streamlines communication, improves coordination, and enhances patient experience through automated scheduling and follow-ups.

Appointment Scheduling & Reminders

Manage appointment bookings and cancellations from one dashboard. Automate reminders to minimize no-shows and keep your schedule full.

Patient Follow-ups & Treatment Updates

Stay in touch with patients after procedures through automated follow-up calls or texts. Ensure better recovery tracking and higher patient satisfaction.

Front Desk Coordination

Keep receptionists, hygienists, and dentists connected in real time. Use shared numbers and internal messaging to handle patient queries efficiently.

Billing & Insurance Assistance

Route billing-related calls to the right staff instantly. Simplify insurance claim queries and payment follow-ups for faster resolution.

Calilio AI-powered business phone system website on mobile

Emergency Call Handling

Respond quickly to after-hours or emergency dental cases. Smart routing ensures urgent calls reach the on-duty dentist immediately.

Discover Top Call Center Software for Dental Service Providers

Feature	Calilio	Kixie	JustCall	Vonage	Grasshopper
Starting Price (per user/month)	$15	$35	$19	$27.99	$16
Virtual Phone Numbers	100+ countries	60+ countries	70+ countries	40+ countries	U.S. & Canada only
Number Porting	Yes	Yes	Yes	Yes	Yes
Cloud Storage	Yes secure storage for recordings and logs	Yes automatic call logging and storage	Yes cloud call recording	Yes encrypted cloud archiving	Limited voicemail storage
AI Dashboard	Yes real-time analytics and insights	Yes AI-powered sales dashboard	Yes live analytics dashboard	Yes performance analytics	No
AI Reports	Yes summaries, sentiment, and key call insights	Yes AI call scoring and sentiment tracking	Yes AI call summaries and reports	Limited available in premium plans	No
Internal Messaging	Yes team chat and collaboration tools	Yes built-in team chat	Yes internal notes and collaboration	Yes integrated messaging	No
Member-to-Member Communication	Yes	Yes	Yes	Yes	No
CRM Integration	Yes integrates with HubSpot, Salesforce, Zoho, and Pipedrive	Yes Salesforce, HubSpot, Pipedrive, and Zoho	Yes Salesforce, HubSpot, Zoho, Pipedrive	Yes integrates with 20+ CRMs	Limited basic integration with Outlook and Gmail
Mobile App	Yes Android & iOS	Yes Android & iOS	Yes Android & iOS	Yes Android & iOS	Yes Android & iOS
24/7 Support	Yes round-the-clock global support	Yes depending on the plan	Yes 24/7 across all plans	Yes 24/7 enterprise support	Limited Business hours only
Ideal For	Dental clinics, hospitals, and healthcare providers need AI-powered call management	Sales teams and outbound dental appointment schedulers	Remote dental reception and patient communication teams	Multi-location dental practices need scalability	Small dental offices needing basic phone service

Select Plan

Pricing Plans for Dental Call Center Software of All Sizes & Budgets

Choose Calilio’s dental call center software, starting at just $15 per user/month. Manage clients from a single platform and keep the data encrypted, leveraging AI-powered analytics, automated follow-ups, and smart call management tools.

save 20% on Annual Plan

Standard Plan

$12
Per user/per month

$15 Save 20%

Ideal for solopreneurs, startups and small businesses venturing into affordable VoIP service.

Get Started with:

User Limit: 10
Free 1 Local Number
US or Canada
Call Recordings and Storage
Optional
Basic Realtime Dashboard

Premium Plan

$28
Per user/per month

$35 Save 20%

Leverage growing businesses and call centers with cost-effective VoIP solutions.

Everything in the Standard Plan, plus:

All Standard Plan Features
Unlimited Users
Advance Reporting
Coming Soon
Live Call Monitoring
Detailed Realtime Dashboard

Enterprise Plan

Custom

Comprehensive VoIP plan for unmatched communication solutions for large businesses and enterprises.

Everything in the Premium Plan, plus:

Queue Call Back
Coming Soon
All Call Strategy Features
Dedicated Account Manager
Phone and WhatsApp Support

Note: Your subscription only covers the plan and includes a complimentary $1 credit. Once this credit is used, you must load your wallet to make or receive calls/SMS. Phone numbers are billed separately. Please refer to the call and SMS rates for incoming and outgoing charges.

Q&A

Frequently asked questions

What is call center software for dental clinics, and how does it work?

Call center software for dental clinics is a cloud-based communication solution that helps manage patient calls, appointments, and reminders. It routes calls efficiently, automates follow-ups, and ensures every patient interaction is handled professionally.

How does Calilio’s dental call center software help improve patient management?

Can dental clinics integrate Calilio with existing CRM or dental management systems?

What are the key benefits of using dental care call management software?

Is Calilio suitable for multi-location dental hospitals and franchise clinics?

How does Calilio ensure data security for dental clinics?

Can dental receptionists and staff use Calilio on mobile devices?

How much does Calilio’s dental call center software cost per month?

How can call analytics benefit dental clinics using Calilio?

Can Calilio’s dental call center solution handle after-hours or emergency calls?

Still have questions?

Can’t find the answer you’re looking for? Please chat with our friendly team.

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