Get a Small Business Phone System With VoIP Cloud Telephony Features

Phone Number Sharing

Let multiple team members handle calls from the same business number, ensuring no customer is left waiting.

IVR

Guide callers to the right department or person with a professional, automated menu, even when your team is busy.

Call Queue*

Place callers in a queue during busy hours and manage high call volumes smoothly without overwhelming your team.

Call Transfer

Transfer active calls instantly to another department or team member for faster resolution.

Power Dialer

Help your sales team reach more leads quickly with automated dialing that eliminates manual dialing time.

Call Monitoring (Listen, Whisper, Barge)

Train new agents and improve service quality by listening to calls or guiding team members in real time.

Call Recording

Record inbound and outbound calls for quality assurance, training, and compliance.

Call Disposition

Label every call outcome for efficient follow-ups and better tracking of customer communication.

Voicemail Transcription

Never miss important information, voicemail is stored safely with the option to read it as text for faster review.

Business Hours

Control how calls are handled inside and outside business hours with automated rules, voicemail, and greetings.

Bulk SMS

Send promotional messages, alerts, updates, or reminders to multiple customers at once.

Phone Greeting

Welcome callers with a customized greeting that reflects your brand’s professionalism.