Comparisons16 min read

Grasshopper Alternatives

the best grasshopper alternatives

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Businesses seeking to expand beyond Grasshopper's capabilities often explore alternatives. The search for different call-handling features, collaboration tools, and security and compliance leads many to consider other VoIP solutions. The market is filled with Grasshopper alternatives that promise many communication tools. These alternatives aim to address Grasshopper's limitations and provide flexible communication.


What is Grasshopper?

Grasshopper is a VoIP service provider designed for small businesses. It turns your existing phone into a business line, allowing you to manage calls and texts professionally. The communication platform is known for its simplicity and effectiveness in business communications. Grasshopper enables companies to enjoy effective business interactions.
 

grasshopper voip provider in different devices

Pricing Plan of Grasshopper

Grasshopper offers three main plans to fit different business sizes. Each plan is designed with simplicity and affordability in mind.

 

True Solo ($14 monthly per user)

 

The True Solo plan is perfect for individual entrepreneurs. At $14 a month, it includes one business number and all the essential VoIP features. The plan keeps solo ventures connected without complexity.

 

Solo Plus ($25 monthly per user)

 

Solo Plus steps it up for growing solo businesses. Users get everything from the True Solo plan and additional features to manage increasing call volumes for an affordable price.

 

Small Business ($55 monthly per user)

 

The Small Business plan is designed for teams. It supports multiple users and offers expanded features to promote business communication. A small business plan helps small teams work like a big enterprise.

Major Benefits of Using Grasshopper

Grasshopper brings key advantages to small businesses. It enhances communication, and the platform's flexibility makes it a standout choice.

Flexibility for Small Business

Grasshopper offers unmatched flexibility for small businesses. It lets you easily scale your phone system as your business grows. You can customize how you handle calls, ensuring your business adapts quickly. Flexibility makes Grasshopper a perfect platform for growth.

Compatible on Multi-Platform

Grasshopper works across multiple platforms. It ensures businesses and teams are always connected on a mobile device, tablet, or computer. The compatibility of Grasshopper means companies can manage communications from anywhere. It keeps business operations mobile.

Affordable Plans

Grasshopper's pricing plans are designed with small businesses in mind. They offer a range of affordable options that fit various budgets. The provider's VoIP service also allows startups to access professional phone services.

Simple online-portal

Grasshopper's online portal simplifies the management of your phone system. It's user-friendly, allowing you to change your setup without needing technical skills. To manage business calls, you can access your call history, voicemails, and settings from this portal. The simplicity saves time and reduces hassle.

Why Businesses Look for Alternative to Grasshopper?

Businesses find Grasshopper lacking in advanced features and scalability. It leads them to search for Grasshopper competitors that offer comprehensive VoIP solutions.

Lacks Basic Call Handling Feature

Grasshopper lacks basic call-handling features like call recording, essential for efficient business operations. Without these, managing incoming calls effectively becomes a challenge. The gap in basic features forces the business to search for alternatives that offer wide call management tools.

Restricted Collaboration Tools

Grasshopper's collaboration tools are limited, making it difficult for teams to work together. The lack of collaboration tools can affect team productivity and communication. It pushes businesses towards alternatives to Grasshopper with many collaborative platforms.

Not Suited for Larger Businesses

As businesses grow, their communication needs become more complex. Grasshopper is primarily designed for small businesses and might not scale well with expanding operations. Larger businesses require a system that supports global operations without compromising quality.

Limited Security and Compliance

Security and compliance are critical concerns for businesses in various sectors. Grasshopper's security measures and compliance may not meet the business's requirements. It is not HIPAA compliant and lacks end-to-end encryption. Limitations in security and compliance lead businesses to search for Grasshopper alternatives.

Lacks Essential Integrations

Grasshopper doesn't integrate widely with other business applications. These integrations are crucial for automating workflows and ensuring data consistency. The absence of such integrations can create inefficiencies. It drives businesses to look for compatible VoIP solutions.

Ranking Top Alternative to Grasshopper

  1. Calilio
  2. GoogleVoice
  3. Nextiva
  4. RingCentral
  5. CloudTalk
  6. 8x8
  7. Dialpad
  8. OpenPhone
  9. Call Hippo
  10. MightyCall

Best Grasshopper Alternatives for Advanced VoIP Solution

Grasshopper Competitors

Pricing

Key Features

Calilio

Basic Plan ($12 monthly per user)
Business Plan ($28 monthly per user)
Enterprise plan (Custom)

Essential Call Capabilities in Basic Plan
Security and Compliance
Affordable Plan
Call Recording and Storage
 

GoogleVoice

Starter Plan ($10 monthly per user)

Starter Plan ($20 monthly per user)

Premier Plan ($30 monthly per user)

Integration with Google Workspace

Voicemail Greetings

SMS Capabilities

Nextiva

Essential Plan ($17.39 monthly per user)

Professional Plan ($20.75 monthly per user)

Enterprise Plan ($27.44 monthly per user)

Unlimited Web Conferencing

Unlimited SMS Capabilities

Number Porting

RingCentral

Core Plan ($20 monthly per user)

Advanced ($25 monthly per user)

Ultra ($35 monthly per user)

Answering Rules

Real-Time Analytics

Unlimited Storage

CloudTalk

Starter ($25 monthly per user)

Essential ($35 monthly per user)

Expert ($50 monthly per user)

Custom Plans

Call Queue

Activity Tracking

Alerts/Escalation

8×8 

X2 Plan ($24 monthly per user)

X4 Plan ($44 monthly per user)

X6 Plan  ($85 monthly per user)

X7 Plan  ($110 monthly per user)

X8 Plan ($140 monthly per user)

CRM Integration

Visual Voicemail

Flexible Call-Flows

Dialpad

Standard Plan ($15  monthly per user)

Professional Plan ($25 monthly per user)

Enterprise Plan (Customized Plan)

Call Transcriptions

Caller ID

Video Conferencing

OpenPhone

Starter ($15 monthly per user)

Business Plan ($23 monthly per user)

Enterprise Plan(Custom)

Multi-Channel Communication

Workflow Automation

Call Notifications

Call Hippo

Basic ($0 monthly per user)

Starter ($18 monthly per user)

Professional ($30 monthly per user)

Ultimate ($42 monthly per user)

On-Hold Music

Desk-To-Desk Calls

IVR Support

MightyCall

Core Plan ($15 monthly per user)

Pro Plan ($20 monthly per user)

Enterprise Plan (Custom)

Internal Call Report

Call Screening

Dedicated Account Manager

1. Calilio

Calilio is a VoIP service provider that supports businesses seeking efficient and reliable communication solutions. It's known for offering essential calling features supported by advanced security measures. Calilio stands out for its commitment to keeping business communications secure. Moreover, it aims to simplify how businesses connect internally and with their customers.
 

calilio interface on different devices

 

Key Features
 

  • Essential Call Capabilities in Basic Plan: Calilio includes vital features like call filters, unified call boxes, and conference calls in its basic package. It ensures businesses have the necessary tools to start a VoIP phone system.
  • Security and Compliance: Calilio prioritizes protecting your communications with top-grade security protocols. It also includes compliance, including HIPAA, to safeguard hospital patient confidentiality.
  • Affordable Plan: Calilio's VoIP phone system has competitive pricing. It is accessible for businesses of all sizes to enjoy quality VoIP services.
  • Call Recording and Storage: The platform allows for the recording and secure storage of calls. It aids in quality assurance and compliance.

 

Major Pros and Cons of Calilio

 

Pros

Cons

  • Simplifies management of business calls with a user-friendly online platform.
  • Enhances customer privacy and company security with encrypted communications.
  • Provides scalability to grow with your business needs.
  • Supports remote work with comprehensive mobile app functionalities.

  • Challenging for users to fully utilize the advanced technology capabilities of Calilio
  • Offers a wide array of customization options, which might confuse users who prefer simplicity.


Why Calilio is better than Grasshopper?

 

Calilio offers a broader set of VoIP capabilities and security features at a more competitive price. It is an attractive option for businesses prioritizing cost-effectiveness without compromising on functionality. Calilio's straightforward plans and support for mobile and desktop use ensure businesses can communicate effectively. For companies looking for a scalable and secure communication platform, Calilio emerges as a clear choice over Grasshopper.

2. Google Voice

Google Voice is a VoIP service that offers a simple way for businesses and individuals to manage calls, texts, and voicemails. It's integrated with other Google services, making it a convenient choice for us. Google Voice is known for its affordability and ease of use. It provides a complete approach to communication without additional hardware.
 

google voice screenshot


Key Features
 

  • Integration with Google Workspace: Google Voice integrates with Google Workspace. It allows for efficient communication management alongside your Google apps.
  • Voicemail Greetings: Businesses can personalize call experience with custom voicemail greetings. It gives the business a professional touch.
  • SMS Capabilities: Google Voice lets you send and receive text messages through its applications. It makes it easy for businesses to keep in touch with their team and customers.

 

Major Pros and Cons of Google Voice

 

Pros

Cons

  • Free for personal use, with affordable plans for businesses.
  • User-friendly interface simplifies communication management.
  • Offers reliable call quality and minimal setup requirements.

  • Limited advanced features are available for larger businesses or those with specific needs.
  • Customer support options may be less comprehensive compared to specialized VoIP providers.

 

Why Google Voice is better than Grasshopper?
 

Google Voice stands out against Grasshopper for users already using Google Workspace. It offers smooth integration that Grasshopper can't match. Moreover, the simplicity and affordability make it an attractive choice for small businesses or startups looking to minimize costs. With Google Voice, you get a straightforward, reliable service. The platform's robust infrastructure makes it a compelling option for businesses seeking an uncomplicated solution.

Google Voice solves many problems that businesses face with Grasshopper. However, it may fall short on some of the essential components like advanced VoIP features, technical assistance, and interactive analytics. Therefore, exploring Google Voice alternatives can address these significant concerns effectively.

3. Nextiva

Nextiva is a leading business communication platform designed to fulfill the needs of companies of all sizes. It offers voice, video, team messaging, and customer management tools. Nextiva is celebrated for its reliability, exceptional customer service, and innovative features. It enhances productivity and customer engagement and improves collaboration across teams.
 

nextiva interface on desktop and mobile


Key Features
 

  • Unlimited Web Conferencing: Web conferencing facilitates face-to-face meetings with team members and clients. It supports unlimited participants and supports communication regardless of location.
  • Unlimited SMS Capabilities: Nextiva allows you to send and receive text messages directly from your business number. It enhances communication flexibility.
  • Number Porting: Nextiva enables you to keep your existing business phone numbers. The switch to Nextiva is efficient and without disruption.

 

Major Pros and Cons of Nextiva

 

Pros

Cons

  • High-quality call and video conferencing features promote clear and reliable communication.
  • Extensive integration with third-party applications streamlines workflows.
  • Scalable solutions grow with your business, from small startups to large enterprises.

  • For new and small businesses, higher-tier plans may be too expensive.
  • Initial setup and customization are difficult.


Why Nextiva is better than Grasshopper?
 

Nextiva outperforms Grasshopper by offering a more diverse range of features. Its commitment to customer service and performance ensures businesses adapt to evolving needs. For companies seeking a Grasshopper competitor that provides service beyond basic VoIP, Nextiva presents compelling options. It combines ease of use with powerful functionality to promote business operations.

4. RingCentral

RingCentral is a cloud-based business communication solution that enables connectivity across various devices. It offers a unified platform for voice video and provides versatility and integration capabilities. RingCentral enables and facilitates effective remote work and collaboration. It is a top choice for organizations seeking to centralize their communication tools.
 

RingCentral-alternatives-of-grasshopper.webp


Key Features
 

  • Answering Rules: Answering rules allows customization on how incoming calls are handled. It ensures calls are always routed to the right person or team.
  • Real-Time Analytics: Real-time analytics provides insights into communication patterns with detailed analytics.
  • Unlimited Storage: RingCentral has unlimited storage, which stores all your call recordings, messages, and files without worrying about space.
     

Major Pros and Cons of RingCentral

 

Pros

Cons

  • Offers extensive customization options to fit the unique needs of each business.
  • Reliable uptime and call quality ensure consistent communication.
  • Comprehensive integration capabilities with popular apps and services enhance workflow efficiency.

  • Customer service experiences vary, with some reports of delayed support responses.
  • Integrating RingCentral with legacy systems can be challenging.


Why RingCentral is better than Grasshopper?
 

RingCentral is the perfect Grasshopper alternative with more extensive communication tools. It is designed to meet the needs of both small and large businesses. RingCentral provides functionality, like advanced analytics and call recording and storage, which Grasshopper lacks. RingCentral presents a clear advantage in scalable VoIP solutions with its dependable service.

5. CloudTalk

CloudTalk is a cloud-based call center solution designed with simplicity and efficiency. It's known for its easy setup and user-friendly interface, which allows for quick adaptation by teams. CloudTalk offers features like smart call routing, interactive voice response (IVR), and real-time customer information. It aims to boost customer service and team productivity.
 

cloud-talk-alternatives-of-grasshopper-.webp


Key Features
 

  • Call Queue: The call queue organizes incoming calls efficiently. It reduces wait times and improves the overall customer experience.
  • Activity Tracking: Activity tracking of the VoIP system offers insights into call volume, team performance, and customer engagement. It helps businesses to optimize their operations.
  • Alerts/Escalation: CloudTalk alerts ensure that important issues are dealt with immediately. It escalates calls when needed and alerts the appropriate team members.


Major Pros and Cons of CloudTalk

 

Pros

Cons

  • Intuitive design and simplicity of use facilitate quick onboarding for new users.
  • Customizable call routing enhances customer service by directing calls to the appropriate agents.
  • Comprehensive analytics support data-driven decisions to improve team efficiency.

  • Some users report occasional call quality issues, especially in areas with poor internet connectivity.
  • Integrations with external systems are broad but can sometimes require additional customization.


Why CloudTalk is better than Grasshopper?
 

CloudTalk is an alternative to Grasshopper, providing depth in their communication tools. It excels in providing detailed analytics and seamless CRM integrations, which Grasshopper lacks. For companies looking for a comprehensive VoIP solution that supports both sales and support teams effectively, CloudTalk emerges as a strong contender. It offers capabilities that go beyond basic call handling.

6. 8×8

8×8 distinguishes itself in cloud communication with advanced communication tools into a single, efficient platform. 8×8 excels with its reliability and commitment to quality across all interactions. It provides a global service footprint, ensuring consistent performance and feature availability for multinational operations. 8×8 provides reliable, secure, and innovative solutions that facilitate business communication.
 

8x8 interface in different devices


Key Features
 

  • CRM Integrations: 8×8 integrates with leading CRM systems. It enables businesses to improve customer relationships by syncing call data and customer interactions.
  • Visual Voicemail: With visual voicemail, users can read their voicemail messages in text form. It makes staying on top of missed calls quicker and more convenient.
  • Flexible Call-Flows: 8×8 offers customizable call-flow options, allowing businesses to tailor how calls are managed. It ensures callers always reach the right person or department efficiently.

 

Major Pros and Cons of  8×8
 

Pros

Cons

  • Extensive integration capabilities with CRM and ERP streamline workflows.
  • Offers a unified platform for voice, video, and chat, simplifying internal and external communication.
  • The global infrastructure supports international businesses with consistent service quality.

  • Pricing can be complex, with various packages and add-ons that may confuse some users.
  • Some customers have reported challenges with the initial setup and onboarding process.

 

Why  8×8 is better than Grasshopper?

 

8×8 surpasses Grasshopper by operating on an international scale. Its enterprise-grade security and comprehensive integration capabilities make it a superior choice among Grasshopper competitors. 8×8 delivers quality and performance that can adapt to the evolving business communication landscape.

7. Dialpad

Dialpad offers a dynamic approach to VoIP services incorporating artificial intelligence to enhance call quality. It's designed to fit the needs of modern workplaces, from small startups to large corporations. Dialpad distinguishes itself with its AI-driven insights and analytics. It aims to improve communication processes and boost productivity across teams.
 

dialpad-grasshopper-alternatives.webp


Key Features
 

  • Call Transcriptions: Dialpad utilizes AI to transcribe calls in real-time automatically. It allows for easier note-taking and review of conversations.
  • Caller ID: Caller ID offers advanced caller ID features. It ensures businesses can identify incoming calls, enhancing personalization.
  • Video Conferencing: Dialpad provides high-quality video conferencing. It enables face-to-face meetings with remote team members and clients.

 

Major Pros and Cons of Dialpad

 

Pros

Cons

  • Strong integration capabilities with other business tools enhance workflow.
  • Advanced AI features improve call efficiency and provide valuable insights.
  • The intuitive interface makes the system's navigation accessible.

  • The pricing structure can be complex, with essential features locked behind higher-tier plans.
  • Constant glitches on mobile and desktop apps.

 

Why Dialpad is better than Grasshopper?
 

Dialpad is a better alternative to Grasshopper because it leverages artificial intelligence to provide more insightful communication. Its emphasis on AI-driven features like call transcriptions and analytics offers businesses a competitive edge in serving customers. Unlike Grasshopper, Dialpad is built for the long-term communication strategy. It supports a wide range of integrations and mobile flexibility.

 

The AI-powered feature of Dialpad consists of different intuitive features like AI call transcription and speech recognition. However, it includes pricing structure complexity and glitches in mobile and desktop apps, leading businesses to search for different Dialpad competitors to solve this problem.

8. OpenPhone

OpenPhone emerges as an advanced solution in the VoIP industry. It is a business cloud phone system that simplifies business communication by offering complete VoIP service. OpenPhone distinguishes itself by providing clear, direct services that empower businesses to communicate more effectively. Ideal for those seeking a reliable communication tool, OpenPhone provides affordability and functionality.
 

open phone screenshot on different devices


Key Features
 

  • Multi-Channel Communication: OpenPhone enables handling calls, texts, and voicemails all through one platform. It offers a unified approach to communication.
  • Workflow Automation: Workflow automation of the VoIP phone system enables handling calls, texts, and voicemails through one platform. It offers a unified approach to communication.
  • Call Notifications: Call notifications inform you of instant notifications for missed calls and messages. It ensures you never miss important communication.

     

Major Pros and Cons of OpenPhone

 

Pros

Cons

  • Enhances productivity with workflow automation.
  • Offers dedicated customer support, ensuring quick responses to inquiries.
  • An affordable pricing model allows small businesses access to essential VoIP features.

  • Limited advanced features compared to other VoIP providers might not suit rapidly growing businesses.
  • Integration options are growing but may not yet cover all the tools more complex organizations use.


Why OpenPhone is better than Grasshopper?
 

OpenPhone shines as a top Grasshopper phone competitor. It's simpler and cost-effective, making it great for small businesses. OpenPhone is easier to use, helping teams get started fast. It focuses on what small companies need with proper and secure feature sets. Meanwhile, OpenPhone is a smart pick over Grasshopper for easy, effective communication.

9. CallHippo

CallHippo is an innovative VoIP service provider that caters specifically to the needs of SMBs. The communication platform stands out for its flexibility, offering a variety of features designed to enhance customer interaction. It's an ideal choice for companies looking for a provider that balances functionality and user-friendliness.
 

callhippo interface


Key Features
 

  • On-Hold Music: CallHippo enhances the caller experience by playing music or messages while they wait. It reduces hang-up rates in businesses.
  • Desk-To-Desk Calls: CallHippo facilitates internal communication with easy desk-to-desk calling. Desk-to-desk calls promote team collaboration.
  • IVR Support: The IVR system guides callers through menu options. It ensures that the call reaches the right department.

 

Major Pros and Cons of CallHippo

 

Pros

Cons

  • Highly customizable call routing.
  • Effective internal communication tools.
  • Responsive customer service team.

  • Limited advanced analytics.
  • Fewer integrations with third-party app.


Why CallHippo is better than Grasshopper?

 

As a Grasshopper phone competitor, CallHippo offers superior customization and flexibility. Its user-friendly nature and affordable pricing structure place it ahead of Grasshopper, especially for startups and small businesses. CallHippo emphasizes customer support and provides a communication platform that is without complexity. Moreover, it provides a compelling blend of features, support, and value.

10. MightyCall

MightyCall is a versatile VoIP and virtual phone system for small businesses and entrepreneurs. It provides comprehensive communication tools that refine internal workflows. MightyCall is famous for its commitment to providing a service that adapts to the evolving demands of modern businesses. It is a smart choice for those seeking an alternative to traditional phone systems.
 

MightyCall-grasshopper-alternatives.webp


Key Features

 

  • Internal Call Report: Mighty Call delivers detailed insights into call patterns. It helps businesses optimize their communication strategies.
  • Call Screening: Call screening of MightyCall allows businesses to identify incoming calls before answering. Screening of calls enhances privacy and control.
  • Dedicated Account Manager: MightyCall provides personalized support and guidance with a dedicated account manager. It ensures businesses make the most of their VoIP system.

 

Major Pros and Cons of MightyCall

 

Pros

Cons

  • Offers a visual call flow configuration, making complex routing simple to set up.
  • Provides a click-to-call feature for instant customer calls.
  • Features a voicemail-to-text service, ensuring messages are never missed.

  • Occasional updates are required to maintain optimal performance.
  • The range of third-party integrations is expanding but still lags behind some competitors.

 

Why MightyCall is better than Grasshopper?

 

MightyCall offers a compelling alternative to Grasshopper.  It provides essential communication tools, like call screening and detailed call reports, that help enhance business communication. For companies prioritizing reliable support and mobile management capabilities, MightyCall emerges as a strong choice among Grasshopper phone competitors.

Conclusion

Various VoIP phone systems are perfect alternatives to Grasshopper, catering to diverse business communication needs. These alternatives range from basic functionalities to comprehensive feature sets for larger enterprises. The choice depends on specific requirements, budget, and the desired level of customer support and integration capabilities.

Among Grasshopper alternatives, Calilio stands out as a notable choice for businesses. The advanced VoIP features of Calilio and affordable pricing make it a top pick in different VoIP comparisons.

Frequently Asked Questions

Is Grasshopper a good VoIP service provider?

Grasshopper is a reputable VoIP service provider known for its simplicity and focus on small businesses. It offers essential communication tools that are easy to use, making it a good choice for those new to VoIP technology. However, Grasshopper lacks basic features, leading businesses to switch to alternatives.

Are there any free alternatives to Grasshopper?

While free VoIP services are rare, providers like Google Voice offer free versions. It can serve as an alternative to Grasshopper, especially for individuals or small teams with basic needs.

Which VoIP providers have similar features to Grasshopper?

VoIP providers like Calilio, MightyCall, Nextiva, and RingCentral offer similar and advanced features to Grasshopper. It includes call forwarding, voicemail, and business texting with additional functionalities.

Which Grasshopper alternatives offer a feature-rich feature set at an affordable price?

VoIP Providers like Calilio, Dialpad, OpenPhone, and CloudTalk stand out for their feature-rich solutions at competitive prices. Calilio shines as a perfect alternative to Grasshopper for businesses searching for more comprehensive communication tools.


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