BUSINESS TELEPHONY

Business Phone Solutions for All Sizes, Industries & Teams

Q: What is a telephony solution?

A telephony solution is a set of tools and services that enable businesses to make, receive, and manage calls and messages. Cloud-based telephony solutions like Calilio include features such as call routing, IVR, power dialer, analytics, and CRM integration.

Q: What is the best telephone system for a small business?

The best system for a small business is one that is affordable, scalable, and easy to manage—a VoIP-based phone system like Calilio is a good example. Its business phone solutions include an IVR, call queue, and a power dialing system for inbound and outbound call management.

Q: How to set up a small business phone system?

To set up a small business phone system, you sign up with a cloud telephony provider like Calilio, choose a business number (local, mobile, or toll-free), add users, and configure call routing, voicemail, and other features. You can then manage calls from any device over the internet.

Q: Who can use Calilio’s telephony solutions?

Calilio is designed for startups, small businesses, and enterprises across industries like healthcare, law, retail, logistics, and more—supporting every team from sales to support and management.

Q: Is Calilio suitable for remote teams?

Calilio works on any device—smartphones, desktops, and tablets—so your teams can stay connected and manage calls from anywhere in the world.

Q: Does Calilio integrate with CRM and business tools?

Calilio integrates with popular CRMs and business tools like Pipedrive and Pabbly Connect, enabling workflow automation and customer data management.

Whether you’re a small business or enterprise — Calilio has the right telephony solutions for businesses of all sizes across industries. From sales and support teams to marketing and management teams, our business phone solutions empower your agents with smart call handling and improved productivity.

Make calls over the Internet (with VoIP technology).Designed for all business sizes, industries & teamsGet virtual local, mobile & toll-free numbers.Make & receive calls or SMS on any device, anywhere.Power your telephony with AI call reports & analytics.

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Calilio AI call sentiment analysis with agent interaction

Telephony Partner of 1000+ Businesses Worldwide

Get Feature-rich Virtual Phone Numbers for Your Business Telephony

Calilio’s business telephony solutions include local, mobile, or toll-free numbers from over 100+ countries. It gives your business a professional presence anywhere. Our virtual phone numbers come with smart call management tools and AI-powered analytics.

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Calilio business team collaboration and voicemail integration

Calilio Fits Well With Your Telephony Needs: No Matter Your Size and Budget

Get an affordable phone system with basic call management and reporting features. Calilio helps your startup business build credibility and stay connected with your first customers. Scale your telephony with additional features as your business grows.

Startups

Calilio gives you a flexible phone system that matches your business size & stage. From new startups to small businesses to large enterprises, our cloud telephony solutions help you handle calls, support customers, and connect teams—while keeping costs predictable and features scalable.

Small Businesses

Franchises

Enterprises

Smart Telephony That Works for Every Industry: Reliable & Scalable

Calilio provides industry-ready telephony solutions that help businesses deliver better service, improve efficiency, and scale with ease. Whether you run a law firm, a retail store, or an automotive company, our cloud-based business phone system adapts to your industry’s unique needs.

Law Firm

Law firms can manage client calls securely, record conversations, and improve client responsiveness.

Finance

Calilio enables financial institutions to manage sensitive client calls with security, analytics, and CRM integration.

Education

Schools and universities use Calilio for inquiries, admissions, remote communication, and student-parent support.

Insurance

Insurance teams can manage claims, track leads, and automate follow-ups with AI call reports and call dispositions.

Nonprofits

Nonprofits rely on Calilio for donor outreach, helplines, bulk SMS campaigns, and to contact volunteers.

Government

Government departments can manage citizen helplines, reduce wait times, and improve service delivery.

Hotels & Hospitality

Hotel businesses can use Calilio’s telephony solutions for reservations, concierge requests, and guest support with its call routing system.

Retail & E-commerce

Retailers and e-commerce brands manage orders, track inquiries, and run promotions with Calilio’s phone system.

Restaurant

Restaurants handle reservations, delivery coordination, and customer calls efficiently with Calilio’s smart telephony features.

Automotive

Dealerships and service centers can manage bookings, follow-ups, and customer calls using Calilio’s call analytics.

Transportation & Logistics

Logistics companies coordinate drivers, send shipment alerts, and manage real-time updates through Calilio’s platform.

Recruiters & Staffing Agencies

Recruiters improve candidate outreach, manage placements, and track client interactions with Calilio’s integrated system.

AI-powered business phone system and call center solution

Construction

Construction firms connect project teams, contractors, and clients, ensuring smooth communication across multiple sites.

Marketing Agencies

Agencies run campaigns, track performance, and manage client calls effectively with Calilio’s business telephony solutions.

Healthcare

Healthcare providers use Calilio for patient reminders, call routing, and reliable telephony that supports compliance.

FEATURES

Telephony Features that Make Our Business Phone Solution Smart

Calilio combines powerful call management features with AI-powered intelligence to make business telephony smart. From handling daily calls to analyzing performance, our features are built to improve efficiency, reduce costs, and enhance customer experiences.

AI-Powered Call Reports

Get instant call insights with transcription, summaries, sentiment analysis, and outcomes for smarter decisions.

Phone Number Sharing

Allow multiple agents to use the same number and answer calls without delays.

Call Queue

Organize incoming calls, reduce wait times, and ensure fair distribution among available agents.

Interactive Voice Response (IVR)

Guide callers with automated menus and route them to the right department instantly.

Power Dialer

Automate outbound calls and reduce agent idle time for faster customer outreach.

Call Disposition

Categorize calls with clear outcomes like “Interested” or “Follow-up” to streamline next steps.

Custom Caller ID

Display a trusted business number to maintain professionalism and improve answer rates.

Business Hour

Set your working hours and manage off-hour calls with voicemail or call forwarding rules.

Call Monitoring

Supervisors can listen to live calls, provide real-time feedback, and ensure service quality.

Call Recording

Record calls for training, compliance, and future reference to make informed decisions.

Call Forwarding

Redirect incoming calls to another number or device so customers always reach the right person.

Call Transfer

Transfer calls between agents or departments without disconnecting the customer.

Bulk SMS

Send mass text messages for promotions, updates, or reminders to engage customers.

Canned Responses

Reply faster with pre-written messages for common queries, ensuring consistent and timely responses.

Upgrade your Phone System to Calilio for Feature-rich Business Telephony Solutions

No matter your industry or business size, Calilio’s advanced features give you the smartest way to manage your calls and messages. Choose a business phone system that grows with you.

Built for Every Team That Talks: From Sales to Support & Everyone In Between

Calilio is designed for businesses of all sizes and industries, across every team. From sales and support to marketing, management, and beyond—our business phone solutions provide the tools each team needs to connect, collaborate, and deliver better results.

Sales Teams

Boost outreach with a power dialer and CRM integration for faster deal closures. Use call disposition for follow-ups.

Customer Support Teams

Quick resolutions using IVR, call queues, and. Call notes help you know the customer before receiving calls.

Customer Success Teams

Track conversations with AI reports, sentiment analysis, and call summaries to strengthen customer relationships.

Advertising & Marketing Teams

Run campaigns with dedicated numbers, bulk SMS, and analytics to measure real-time engagement.

Admins & Management Teams

Manage business hours, call analytics, and reporting tools to ensure efficient operations and decisions.

Lead Generation Teams

Automate dialing with a power dialer and use call disposition to filter out “not interested” contacts and “potential customers.”

Freelancers & Solopreneurs

Get affordable virtual numbers to separate business and personal calls. Access your calls and SMS remotely from anywhere.

Integrate Calilio Telephony System with CRM Tools for Workflow Automation

Calilio connects with leading CRM platforms and business tools to keep your customer data in one place. Automate workflows, sync call records, and give your teams real-time access to the information they need to close deals and support customers faster.

Zapier

Automation

Pipedrive

CRM

Pabbly Connect

Automation

LeadHeed

CRM

HubSpot

CRM

Salesforce

CRM

Mailchimp

Marketing

Krispchat

Sales Automation

Zendesk

Helpdesk

Request Integration

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SELECT PLAN

Pricing Plans That Fit Comfortably Within Your Budget

Calilio has pricing plans for every business type. Whether you’re a solopreneur, a growing startup, or a global enterprise, our VoIP-powered business phone solutions give you the features you need—without stretching your budget. Choose a plan that scales with you and pay only for what you use.

save 20% on Annual Plan

Standard Plan

$12
Per user/per month

Ideal for solopreneurs, startups and small businesses venturing into affordable VoIP service.

Get Started with:

User Limit: 10
Free 1 Local Number
US or Canada
Call Recordings and Storage
Optional
Basic Realtime Dashboard

Premium Plan

$28
Per user/per month

Leverage growing businesses and call centers with cost-effective VoIP solutions.

Everything in the Standard Plan, plus:

All Standard Plan Features
Unlimited Users
Advance Reporting
Coming Soon
Live Call Monitoring
Detailed Realtime Dashboard

Enterprise Plan

Custom

Comprehensive VoIP plan for unmatched communication solutions for large businesses and enterprises.

Everything in the Premium Plan, plus:

Queue Call Back
Coming Soon
All Call Strategy Features
Dedicated Account Manager
Phone and WhatsApp Support

Note: Your subscription only covers the plan and includes a complimentary $1 credit. Once this credit is used, you must load your wallet to make or receive calls/SMS. Phone numbers are billed separately. Please refer to the call and SMS rates for incoming and outgoing charges.

Q&A

Frequently Asked Questions

What is business telephony?

Business telephony refers to the systems and technologies that companies use to manage phone calls and SMS. Modern business telephony often runs on cloud-based VoIP (Voice over Internet Protocol)—it lets you make calls over the internet, allowing you to handle calls from any device, anywhere.