Modern Call Center Software for Recruitment & Staffing Agencies
Get Calilio’s recruitment call center software to help staffing firms and hiring agencies handle large call volumes while storing and tracking call history. From first inquiry to final job offer, every call is routed, recorded, and resolved—automating repetitive tasks so you can fill positions faster.
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Get a Virtual Phone Number for Your Recruitment Call Center
Acquire local, mobile, or toll-free virtual phone numbers to manage all inbound and outbound hiring-related calls, regardless of location. Share the same number across multiple departments or remote teams, ensuring calls are never missed and keeping communication consistent.
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How to Set Up a Call Center Software for a Recruitment Company?
Set up your recruitment call center in minutes, create your account, buy or port your numbers, add agents, and configure call flows. Once live, your agency manages every hiring call with speed and precision.
Get StartedStep 1
Sign up for Calilio and log in to your dashboard.
Step 2
Buy a local, mobile, or toll-free number, or port your existing ones.
Step 3
Add members to your workspace and assign them roles.
Step 4
Share numbers with your team and build IVR menus for proper routing.
Step 5
Start making inbound and outbound candidate calls across devices.
CHOOSE COUNTRY
Use Recruitment Call Center Software for Hiring Services in 100+ Countries
Run your hiring operations in 100+ countries with Calilio. Handle candidate interviews, client calls, and placement updates from one powerful platform and expand your global reach and deliver seamless connections to talent and clients worldwide.
Features of Recruitment Call Center Software for Inquiry Calls & Agency Workflow
Calilio’s recruitment call center software is built to enhance candidate inquiries, client communication, and agency workflows, keeping hiring processes smooth and professional.
Call Disposition
Label every call with outcomes like “interview scheduled,” “client interested,” or “follow-up required.” Keep communication organized and track progress easily.
Custom Caller ID
Display a professional agency number on outbound calls. Increase trust with candidates and clients by ensuring they recognize who’s calling.
Reason for Call
Capture the exact purpose of every interaction, whether it’s a job inquiry, client request, or follow-up, so recruiters can prioritize effectively.
Integrate Recruitment Call Center Software with CRM for Workflow Automation
Calilio’s recruitment call center software works hand-in-hand with popular CRMs and staffing tools. Every call, message, and update is saved in one place, giving recruiters a complete candidate history while automated reminders and follow-ups keep hiring on track.
Zapier
Automation
Pipedrive
CRM
Pabbly Connect
Automation
LeadHeed
CRM
HubSpot
CRM
Salesforce
CRM
Mailchimp
Marketing
Krispchat
Sales Automation
Zendesk
Helpdesk
Request Integration
Use cases
Use Cases of a Recruitment Call Center Software
Calilio’s call center software for recruitment companies adapts to the daily challenges of staffing, hiring, and HR operations, coordinating recruiter productivity across different hiring scenarios.
Staffing Agencies
Handle large volumes of candidate inquiries, interview scheduling, and client updates in one place. Ensure no candidate or employer call goes unanswered.
Recruitment Firms
Support consultants by routing applicant calls to the right recruiter instantly. Automate reminders for interviews, assessments, and follow-ups to improve placement rates.
Corporate HR Teams
Manage internal hiring hotlines for large companies. Give applicants professional, consistent communication while keeping hiring managers informed.
Headhunting Services
Connect quickly with top-level candidates and clients. Run outbound campaigns for executive searches, follow up faster, and track every conversation with AI reports.
Temp & Contract Staffing Providers
Coordinate with temporary workers on shift updates, confirmations, and urgent replacements. Automated messages reduce delays and miscommunication.
Career Counseling Centers
Provide helplines for job seekers, offering guidance, application support, or training program information, ensuring personalized assistance every time.
Campus Recruitment Drives
Manage high-volume student inquiries during job fairs or campus hiring events. Use call queues and routing to keep communication organized and efficient.
Discover Top Call Center Software for Recruitment Agencies
| Feature | Calilio | Dialpad | Manatal | Convoso | Ameyo |
|---|---|---|---|---|---|
| Starting Price (per user/month) | $15 | $27 (Dialpad Connect) | $15 (Recruitment software) | $90+ | Custom pricing |
| Virtual Phone Numbers | 100+ countries | Yes (local & toll-free numbers in many regions) | No (focuses on ATS, not telephony) | Yes (VoIP with global coverage) | Yes (local, toll-free, international numbers) |
| Custom Caller ID | Yes (business identity for outbound calls) | Yes | No (not a call platform) | Yes | Yes |
| Sentiment Analysis | Yes (AI-powered) | Limited (higher tiers) | No | Yes (AI call analytics) | Yes (AI-enabled analytics) |
| Outbound Dialer | Yes (power dialer, automated outreach) | Yes (basic outbound dialing) | No | Yes (predictive, power, and preview dialers) | Yes (predictive & progressive dialers) |
| Recruiters Features | Yes (candidate screening, interview scheduling) | No | Yes (ATS, candidate CRM, job posting automation) | Limited (not recruitment-focused) | Limited (not recruitment-focused) |
| Call Monitoring | Yes (live monitoring & whisper/barging) | Yes | No | Yes | Yes |
| Call Recording | Yes | Yes | No | Yes | Yes |
| Call Analytics | Yes (AI summaries, dashboards, insights) | Yes (dashboards & reports) | Yes (hiring analytics, reports) | Yes (real-time reports) | Yes (performance & quality analytics) |
| CRM Integration | Yes (syncs with ATS & CRMs) | Yes | Yes (with ATS/CRM tools) | Yes (popular CRMs & sales tools) | Yes (with CRMs & helpdesk platforms) |
| Mobile App | Yes (Android/iOS) | Yes | Yes (mobile ATS app) | No | Yes |
| 24/7 Support | Yes | Limited | Limited | Yes | Yes |
| Ideal For | Recruitment agencies, staffing firms (SMB to enterprise) | Businesses needing UCaaS & call handling | Recruitment teams needing ATS + CRM | Outbound-heavy call centers (sales, collections) | Enterprises needing omnichannel contact centers |
Calilio Pricing Plans for Recruitment Call Centers of All Sizes & Budget
Calilio’s flexible pricing starts at just $15 per user/month, tailored to fit recruitment agencies of any size. Get enterprise-grade tools like IVR, call analytics, power dialers, and AI reports, without the heavy price tag.
Enterprise Plan
Custom
Everything in the Premium Plan, plus:
- Queue Call BackComing Soon
- All Call Strategy Features
- Dedicated Account Manager
- Phone and WhatsApp Support
Frequently asked questions
What is recruitment call center software?
A recruitment call center software is a tool that helps hiring agencies manage all their candidate and client calls from one place. It handles both inbound and outbound calls, keeping everything in a single platform, which saves time and makes communication smooth.
Why do recruitment agencies need call center software?
How does a recruiter call center software improve the hiring process?
Can recruiters use their existing phone numbers with Calilio?
How does a recruiter call center software help with candidate follow-ups?
How secure is recruiter call center software for candidate data?
Can recruitment teams work remotely with Calilio?
How much does recruitment call center software cost?
How does call analytics help recruiters?
Can a recruiter call center software handle international hiring?
Still have questions?
Can’t find the answer you’re looking for? Please chat with our friendly team.
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