Ai Call Transcription

AI Transcription Service for 99% Accurate Call Transcripts

Turn every phone call into clear, searchable text with AI-powered call transcription. Calilio automatically converts inbound and outbound calls into accurate AI transcripts—helping your team save time, improve follow-ups, and stay compliant.

 AI transcription for calls with 99% accuracy.
Call transcripts are stored in the cloud — access from any device.
Multiple users can access the call transcriptions.
Search, share & download transcripts anytime.
a man display call transcription

Telephony Partner of 1000+ Businesses Worldwide

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Get Virtual Phone Numbers for AI Transcription Service

Get virtual phone numbers (local, mobile, or toll-free) from 100+ countries to transcribe your business calls and store them in the cloud to access them anytime, anywhere.

With Calilio’s AI transcription service, you can assign multiple agents to manage calls and access transcripts from the same number.

Your first US or Canada local number is free 🤑 — Claim Now!

First Local Number Included Free!

Your first USA, Canada or UK local number is free upon account verification. Extra lines from just $2.00/month.

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Keep Your Existing Business Phone Number with Free Porting:

Seamlessly transfer your existing local, toll-free, or mobile numbers to Calilio with no porting fees. Our team handles the entire carrier switch for you.

Port your number

How AI Transcribes Calls on Calilio?

With Calilio, you can enable automatic transcription for every call or transcribe audio call recordings to text manually from the callbox.

As your call ends, AI transcribes the call instantly, and you can access the AI transcripts directly from the callbox for review and download.

Step 1

Sign up and log in to your Calilio dashboard.

Step 2

Purchase a new virtual number or port your existing one.

Step 3

Hover over the three-dot menu beside your number and click Number Settings.

Step 4

Scroll down to Auto Transcription and toggle it on.

Step 5

After each call, view both the call recording and transcription in the callbox.

Step 6

If auto transcription is off, you can still transcribe calls manually from the callbox.

What is AI Call Transcription?

AI call transcription is the automated process of converting spoken conversations (voice) during phone calls into written text using artificial intelligence. In simple terms, it means using AI to listen to phone calls and write down everything that was said. Instead of replaying long recordings, you instantly get searchable call transcripts that capture every detail of the conversation.

what is ai call transcription

How Does AI Transcribe Phone Calls?

AI analyzes audio data from phone calls using natural language processing (NLP) and machine learning algorithms to create call transcripts. The AI transcriber captures speech, identifies speakers, and converts the spoken words into accurate text.

Calilio’s AI call transcription also extracts key information such as the call summary, reason for the call, call conclusion, and sentiment (positive, negative, or neutral), structuring everything into a clear and searchable transcript.

  1. Call Recording: Every call is securely recorded on Calilio.
  2. AI Processing: The AI system in the telephony platform analyzes tone, language, and conversation flow.
  3. AI Insights: As the call ends, Calilio generates an accurate call transcript consisting of a summary, reason, outcomes, and sentiment analysis of the call.
  4. Access AI Transcript: Users can instantly view or download both the call recording and transcript in the callbox.

working of ai transcribe phone calls

Benefits of AI Call Transcripts

AI call transcription saves time and ensures every detail of customer interactions is well-documented. Your team doesn’t need to replay recordings—they can easily zoom through the call transcripts to analyze conversations for follow-ups.

Save Time and Boost Productivity

Agents no longer need to take manual notes or replay long recordings. AI transcripts make reviewing calls quick and efficient.

Improve Follow-Ups

Keep Call Records

Enhance Training and Coaching

Create Searchable Call History

Who Can Use Call Transcription?

AI call transcription helps small to large businesses across industries, for faster follow-ups and to keep accurate records of customer interactions.

law firm iconLaw Firm
insurance iconInsurance
nonprofits iconNonprofits
government iconGovernment
transportation and logistics iconTransportation & Logistics
marketing agencies iconMarketing Agencies
beauty and wellness center iconBeauty & Wellness center
event management iconEvent Management
media and entertainment iconMedia & Entertainment
veterinary and animal hospitals icon

Veterinary & Animal Hospitals

saas business iconSaaS Businesses & Tech Companies
internet service provider iconInternet Service Provider
dental clinics and dentist icon

Dental Clinics & Dentist

Integrate Call Transcription with Your Business Tools

Integrate Calilio’s AI-powered call transcription software with your existing CRM and business tools for automated workflows.

Zapier

Automation

Pipedrive

CRM

Pabbly Connect

Automation

LeadHeed

LeadHeed

CRM

HubSpot

CRM

Salesforce

CRM

Mailchimp

Marketing

Crisp

Customer Support

Zendesk

Helpdesk

Request Integration

View all Integration
Keep in Mind

Best Practices for AI Transcription for Business Phone Calls

To get the most value out of AI call transcription, you must ensure every call is transcribed, cross-check critical conversations, and review sentiment and outcomes regularly.

Do's

Enable auto transcription on all active numbers to capture every call automatically.

Cross-check sensitive calls with recordings to confirm accuracy.

Encourage clear communication from agents to improve transcription results.

Integrate transcripts with CRM to automate follow-ups and workflows.

Use sentiment and call outcomes to track trends and coach agents

Don'ts

Don’t rely only on transcripts for highly sensitive details—verify with recordings.

Don’t ignore compliance rules; always protect customer data and access.

Don’t let call transcripts pile up without assigning follow-ups to your team.

Don’t use vague notes instead of AI summaries—leverage structured transcripts for accuracy.

Select Plan

Calilio’s Pricing Plans with AI Transcription Service

Calilio makes AI call transcription available across its flexible VoIP pricing plans, so businesses of all sizes can benefit from accurate call reports. Whether you’re a startup, a small business, or an enterprise, you can choose a VoIP plan that fits your needs — starting from $15 per month.

★

Save 20% on annual plan

Free 300 minute call offer

Standard

$15SAVE 20%
$12User/Month

billed annually ($144/year)

Ideal for solopreneurs, startups, and small businesses.

Value: $13.37

Free Calls & SMS/MMS

200 outgoing minutes & 100 incoming minutes

Worth:$3.8+$1.85

100 outbound SMS & 100 inbound SMS

Worth:$1.33+$1.33

FeatureFree MinWorth
Call Recording100$0.30
Call Storage100$0.08
AI Transcription10$0.18
AI Voice Agent10$2.50
+1 Free phone number$2.00

Get Started with:

  • User Limit: 10
  • Free 1 Local Number
  • Phone Number Sharing
  • Ring Strategies
  • Call Queue
  • Internal Team Communication
  • Call Forwarding
  • Call Recordings
  • Basic Call Analytics
Get Started
Free 1500 minute call offer

Premium

$35SAVE 20%
$28User/Month

billed annually ($336/year)

Ideal for growing businesses, franchises, and call centers.

Value: $63.55

Free Calls & SMS/MMS

1000 outgoing minutes & 500 incoming minutes

Worth:$19+$9.25

500 outbound SMS & 500 inbound SMS

Worth:$6.65+$6.65

FeatureFree MinWorth
Call Recording1000$3.00
Call Storage1000$0.80
AI Transcription100$1.20
AI Voice Agent100$15.00
+1 Free phone number$2.00

Everything in the Standard Plan, plus:

  • Unlimited Users
  • IVR, Business hours
  • Power dialer, Call disposition
  • Live Call Monitoring
  • Bulk SMS
  • Saved Replies
  • Call Transfer
  • AI-powered Call Analytics
  • 24/7 customer support
Get Started
Free 300 minute call offer

Enterprise

Custom Plan

for your business telephony

Large organizations and enterprises can get a customized plan based on feature requirements and higher usage. Pay only for what you use.

Custom additional add-ons package monthly per user.

Everything in the Premium Plan, plus:

  • Dedicated Account Manager
  • Developer Support
  • Phone and Whatsapp Support
  • Additional Free Calls/SMS
  • API and Webhook AccessComing Soon
Contact Sales
Your subscription only covers the plan and includes a complimentary $1 credit. When your free calls & SMS bundle is used up, calling charges are deducted from your wallet. Once your $1 credit is finished, you must load your wallet to make and receive calls/SMS. Phone numbers and call & SMS charges are billed separately.
FAQs

Frequently Asked Questions

Everything you need to know about Calilio. Can't find your answer? .

AI can automatically convert spoken conversations into accurate, written text. With Calilio, AI transcription is built directly into your phone system, so every call can be transcribed instantly.

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Improve your business operation with Calilio's advanced virtual phone system. Join today for a better way to connect.

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