10 Best iPlum Alternatives & Competitors

Businesses look for iPlum alternatives because it’s built mainly for individual users and lacks advanced calling, collaboration, integrations, and AI features. In addition, many essential tools are locked behind higher plans.

1. Limited Platform Functionality: iPlum is built mainly for individual users and offers limited capabilities for teams and growing businesses with high inbound call volumes.
2. Essential Features Require an Upgrade: Many business-critical features are locked behind higher plans, increasing costs for additional functionalities.
3. Limited Calling Features: iPlum does not have some calling features like call queues, power dialers, advanced routing, live monitoring, and other tools needed for growing teams.
4. No Third-Party Integrations: iPlum does not integrate with Customer Relationship Management (CRM) systems or other third-party productivity tools, making workflow automation difficult.
5. No Collaboration Features: iPlum does not support collaboration tools like shared inboxes, internal notes, tagging, or team call handling, which are common with other telephony platforms built to meet modern business requirements.
6. Lacks AI Features: The essential AI telephony features, like AI call summaries, sentiment analysis, transcription, and performance insights that help teams improve call quality and efficiency, are not available with iPlum.

Calilio, Unitel Voice, Quo, Grasshopper, Google Voice, RingCentral, Nextiva, Dialpad, Phone.com, and Aircall are the best iPlum alternatives for your business.

Calilio is the best iPlum alternative for businesses that need more than a personal phone app. It delivers a full VoIP business phone system, with core call-handling tools such as Interactive Voice Response (IVR) and call queues, so incoming calls reach the right team member without delays.
Calilio also goes beyond basic call recording by offering AI-powered call reports, including sentiment analysis, accurate transcriptions, call reasons, and summaries. These tools help teams review conversations faster and improve call quality without extra effort. For outbound calling, Calilio adds a power dialer that reduces manual dialing during sales and follow-up campaigns, a feature missing in iPlum.

Overall, Calilio fits businesses that are growing and need smarter call handling, automation, and a phone system that scales with team size.

Unitel Voice is a business-focused virtual phone system built for professional call handling from anywhere. Unlike mobile-only tools like iPlum, Unitel Voice also supports IP desk phones, making it a better fit for offices that want a traditional phone setup alongside cloud flexibility.

In addition, its Voice Talent Studio lets businesses use professional voice actors for customized greetings, while the VoIP Concierge service helps design call flows without much technical hassle. Moreover, features like auto attendant, call forwarding, and voicemail-to-email ensure important calls are never missed.

Quo, formerly known as OpenPhone, is a strong iPlum alternative built for teams that need shared communication, not just a secure second line.
While iPlum is mainly designed for individual users, Quo is one of the top phone systems for small businesses with a growing team. It lets multiple teammates call and text from the same number, use shared inboxes, and leave internal notes on conversations so nothing gets missed. In contrast, iPlum limits collaboration and does not support direct shared numbers or internal threads.

Quo offers an AI voice agent that answers calls 24/7, along with AI call summaries, transcripts, and auto-tagging to reduce manual follow-up, which iPlum largely lacks.

For solopreneurs and small teams, Grasshopper is one of the best virtual phone systems that works like a traditional virtual Private Branch Exchange (PBX). It offers a professional phone setup without adding unnecessary complexity.
Unlike iPlum’s mobile-only app, Grasshopper offers a dedicated mobile and desktop app, allowing users to make and receive calls, send texts, and manage voicemail from any device and anywhere, offering easy access to remote teams.

Another clear difference is support. While iPlum’s customer support is scheduled on Zoom or through emails, Grasshopper offers 24/7 active customer support. Furthermore, it provides features like professional voice recordings and simultaneous ring, so multiple team members can answer the same call. These features make Grasshopper a reliable iPlum alternative for small teams that want simplicity, support, and flexibility.

Google Voice is a solid iPlum alternative for teams that already use Google Workspace. Calls, voicemails, and texts sync with Gmail, and voicemail transcripts arrive directly in the inbox, which keeps call management familiar and easy. It also offers apps for both mobile devices and web browsers, giving teams more flexibility to handle calls from anywhere.
Google Voice is also a clear winner when it comes to the setup process. Compared to iPlum, which can take more time and effort to set up, Google Voice follows a more straightforward setup process. This makes it easier for teams to get started quickly without dealing with extra configuration steps.

RingCentral is a unified communications platform built for teams that need calling, messaging, and video meetings in one place. Unlike iPlum’s mobile-first second line, RingCentral includes many more features, like team chat, and live call monitoring features such as whisper and barge-in. It also supports a wide range of desk phones, which makes it a good fit for office and hybrid teams.
In addition, RingCentral offers stronger admin control with multi-site management, advanced call analytics, and 300+ native integrations with tools like Salesforce and HubSpot. It also provides auto dialers, call flip, and a visual IVR builder, making day-to-day call handling easier as teams grow.

Nextiva is a full cloud-based phone system designed for growing teams. While iPlum mainly focuses on basic voice and texting, Nextiva also offers native video meetings as part of the platform.
Nextiva adds stronger automation and visibility with AI-generated call summaries and transcripts, a visual call flow builder, and real-time analytics to track team activity and performance. In comparison, iPlum keeps reporting and workflows fairly limited.

Although iPlum’s pricing works well for individual users and small budgets, Nextiva’s higher cost aligns better with teams that need room to scale and more advanced tools. With built-in integrations for Salesforce, HubSpot, and Zendesk, along with 24/7 live support, Nextiva is a solid choice for businesses looking for an all-in-one VoIP phone system rather than a basic calling app.

Dialpad offers an AI-powered unified communications platform with HIPAA-compliant security. It combines calling, messaging, and HD video conferencing in one system. It also provides encrypted call recording, customizable data retention and enterprise-level compliance to protect customer information.
Dialpad provides live coaching cards, including keyword detection during calls and automatically pop-up prompts or notes to guide agents in real time. Overall, Dialpad is a better fit than iPlum for businesses that want deeper AI support and a unified communication setup.

Phone.com is a solid iPlum alternative for businesses that want a full phone system rather than just a second mobile number. While iPlum focuses mainly on voice, text, and fax, Phone.com supports video conferencing with up to 200 participants, IP desk phones, and flexible use across desktop, mobile, and office hardware. This makes it a better fit for teams that work across multiple devices or office setups.
Furthermore, Phone.com offers a live receptionist to handle inbound calls, along with custom business phone numbers tailored to your needs.

Aircall is a strong cloud-based phone system for sales teams in small and growing businesses. It includes AI voice agents that can answer inbound calls 24/7 and provide quick call insights. For agent support, Aircall also offers AI Assist, which helps before, during, and after calls with real-time conversation guidance and follow-up support.
Compared to iPlum’s lower-priced but limited feature set, Aircall covers most core business phone needs at a higher but more justified starting cost of $40.

Here’s a quick comparison to help you choose the best iPlum alternative for your business needs.

iPlum is a mobile-first business phone app built mainly for individual professionals who need secure calling and texting. While it works well for solo users, its single-user focus, confusing setup, and limited feature set often fall short for teams that need shared calling, collaboration, or automation. That’s why many teams turn to iPlum alternatives that offer stronger call management, team collaboration, integrations, and AI-driven features.

Among the options discussed, Calilio stands out as a strong choice for growing businesses. It combines global virtual numbers, AI-powered call reporting, and reliable call management across devices, all at an affordable cost.

With plans starting at $15 per user per month, Calilio offers an advanced cloud phone system that scales with the team, making it a solid alternative for businesses moving beyond basic mobile calling.