Gym & Health Clubs

Tech-Driven Call Center Software for Gym & Health Clubs

Q: How does Calilio help fitness businesses improve client retention?

Calilio helps fitness businesses improve client retention by automating appointment reminders, membership renewal notifications, and follow-up calls. This ensures clients stay engaged, reduces no-shows, and strengthens long-term customer relationships.

Q: Can Calilio integrate with gym management software?

Yes, Calilio can integrate seamlessly with popular gym management and CRM software. This integration keeps member data synchronized, automates workflows, and allows staff to handle communication and bookings efficiently without switching between platforms.

Q: Does Calilio support international franchises?

Yes, Calilio supports international gym and fitness franchises through virtual phone numbers in over 100 countries. This enables global fitness brands to maintain a local presence, manage client communication easily, and deliver consistent service worldwide.

Q: Can trainers use Calilio on mobile devices?

Yes, trainers can use Calilio’s mobile-friendly platform on smartphones or tablets to manage calls, send updates, and communicate with clients. This helps trainers stay connected and responsive, even while on the gym floor or on the go.

Q: Is Calilio suitable for small gyms?

Yes, Calilio is perfectly suited for small gyms, boutique studios, and independent trainers. With flexible pricing, simple setup, and scalable features, smaller fitness businesses can access the same powerful call management tools as large fitness chains.

Q: How secure is client data on Calilio?

Client data on Calilio is protected with enterprise-grade encryption and strict role-based access controls. All communication and member information are securely stored in the cloud, ensuring complete privacy and compliance with data protection standards.

Get data-driven call center software with built-in real-time analytics, specifically designed for gyms & fitness studios. Handle member inquiries, bookings, and renewals efficiently while keeping your trainers, staff, and clients connected through one powerful communication platform.

Manage inbound and outbound member calls seamlessly.

Automate class reminders, renewals, and feedback requests.

Track every interaction to improve client satisfaction.

Stay connected anytime, anywhere, across all your locations.

Woman in gym attire talking on phone while viewing call analytics with positive sentiment for a gym and health club

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Get a Virtual Phone Number for Health & Wellness Brands

Get local, mobile, or toll-free virtual phone numbers from Calilio and keep your fitness or wellness brand always reachable globally. Share the same number across staff so if one is busy, another can instantly respond, ensuring clients never wait.

Some Numbers May Require Proof Of ID And Address Registration According To Local Laws.

Some Phone Numbers May Not Be Available Through This Search, As They Are Not Generally Offered To Customers. These Numbers Are Available On Order Request. Please Contact Support To Request Them.

CHOOSE COUNTRY

Use Call Center Software for Fitness Studios in 100+ Countries

Grow your fitness brand with Calilio’s global call center software, trusted in 100+ countries. Coordinate international members, trainers, and franchises through one cloud-powered platform—no extra infrastructure or setup needed.

AllAfricaAsiaEuropeNorth americaAustraliaSouth america

Features of Fitness Studio Call Management Software

Calilio’s fitness studio call management software is designed to keep trainers, staff, and members connected and handle calls & SMS smartly, boosting studio efficiency.

Power Dialer

Automate follow-up calls for memberships, renewals, or promotional offers. Reach more clients faster and keep your sales team focused on conversions.

IVR (Interactive Voice Response)

Direct callers to the right department, such as sales, trainer schedules, or billing, through self-service menus, reducing wait times and improving service.

Call Disposition

Tag each call with results like “renewal confirmed” or “follow-up required.” Keep client interactions organized and improve retention strategies.

Bulk SMS

Send automated workout reminders, renewal notifications, and fitness tips to keep members engaged and motivated.

Custom Caller ID

Display your gym’s official number for all outbound calls to build trust and maintain consistent brand visibility.

Call Monitoring

Supervisors can listen to live calls to coach staff, assess service quality, and ensure every client receives a professional experience.

Phone Number Sharing

Let multiple team members use the same number for inbound and outbound calls, ensuring clients always reach an available staff member.

AI Call Reports

Get AI-generated summaries after each call, including call outcomes and key discussion points, to improve decision-making and service tracking.

AI Call Transcription

Convert every call into accurate text records for quick reviews and better client management.

AI Call Summary

Receive concise overviews of client conversations, perfect for trainers and managers who need quick insights without replaying calls.

Sentiment Analysis

Understand client mood and satisfaction through AI-powered tone analysis to enhance interactions and retention strategies.

Unified Callbox

Access calls, messages, and voicemails from one dashboard, keeping your fitness studio’s communication organized and efficient.

Integrate Fitness Franchise Call Center Solution with CRM for Workflow Automation

Integrate Calilio’s fitness franchise call center solution with your preferred CRM to automate daily operations and client management. Syncs, tracks, & manages data, reducing manual work with smoother workflows.

Zapier

Automation

Pipedrive

CRM

Pabbly Connect

Automation

LeadHeed

CRM

HubSpot

CRM

Salesforce

CRM

Mailchimp

Marketing

Krispchat

Sales Automation

Zendesk

Helpdesk

Request Integration

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Use cases

Use Cases of Fitness Studio Call Management Software

Calilio’s fitness studio call management software helps gyms and health clubs, enhancing communication, staff coordination, and overall client experience.

Membership Inquiries & Renewals

Handle all membership-related calls from one dashboard. Automate renewals, follow-ups, and payment reminders to boost retention effortlessly.

Trainer Coordination

Keep trainers, nutritionists, and managers connected. Use internal messaging and shared numbers to coordinate sessions without miscommunication.

Promotional Campaigns & Outreach

Automate promotional calls and SMS blasts for new offers or seasonal campaigns. Increase engagement and attract new members efficiently.

Customer Support & Feedback

Resolve client concerns quickly with smart routing and AI-powered insights. Track feedback to improve programs and enhance satisfaction.

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Multi-Branch Management

Centralize communication across multiple gym locations. Manage local teams, track performance, and maintain consistent service quality.

Discover Top Call Center Software for Fitness and Lifestyle Companies

Feature / Provider	Calilio	Ooma	NICE CXone	Vonage	Aircall
Starting Price (per user/month)	$15	$19.95	$75	$13.99	$30
Virtual Phone Numbers	100+ countries	Limited (U.S., Canada, Mexico, Puerto Rico)	160+ countries	40+ countries	100+ countries
Number Porting	Yes	Yes	Yes	Yes	Yes
Cloud Storage	Yes secure storage for recordings and logs	Yes basic call recording storage	Yes enterprise-grade cloud archiving	Yes encrypted cloud storage	Yes cloud storage for recordings and call history
AI Dashboard	Yes real-time analytics and insights	No	Yes advanced performance dashboards	Yes analytics and reports	Yes live call analytics
AI Reports	Yes summaries, sentiment, and key call insights	No	Yes automated insights and performance metrics	Limited available in premium tiers	Yes AI-based summaries and feedback
Internal Messaging	Yes team chat and collaboration tools	No	Yes unified agent messaging	Yes integrated messaging	Yes built-in team chat
Member-to-Member Communication	Yes integrates with HubSpot, Salesforce, Zoho, and Pipedrive	Limited Google Contacts and CRM add-ons	Yes integrates with Salesforce, Oracle, Zendesk	Yes supports 20+ CRMs	Yes integrates with HubSpot, Salesforce, and Pipedrive
Mobile App	Yes Android & iOS	Yes Android & iOS	Yes mobile companion app	Yes mobile app	Yes mobile and desktop app
24/7 Support	Yes round-the-clock global support	Yes depending on the plan	Yes enterprise-grade 24/7 support	Yes available on all tiers	Yes available in higher plans
Ideal For	Gyms, fitness studios, and wellness franchises need AI-powered call management	Small fitness centers seeking an affordable VoIP setup	Large fitness enterprises needing global operations and analytics	Multi-branch gyms and health clubs need unified communication	Boutique gyms and hybrid fitness teams need flexibility and CRM syncing

SELECT PLAN

Pricing Plans for Fitness Studio Call Management Software of All Sizes & Budgets

Choose Calilio’s call management software for fitness studios, starting at just $15 per user/month. Scale effortlessly as memberships grow and get full access to AI analytics, automated reminders, and seamless client communication tools.

save 20% on Annual Plan

Standard Plan

$12
Per user/per month

$15 Save 20%

Ideal for solopreneurs, startups and small businesses venturing into affordable VoIP service.

Get Started with:

User Limit: 10
Free 1 Local Number
US or Canada
Call Recordings and Storage
Optional
Basic Realtime Dashboard

Premium Plan

$28
Per user/per month

$35 Save 20%

Leverage growing businesses and call centers with cost-effective VoIP solutions.

Everything in the Standard Plan, plus:

All Standard Plan Features
Unlimited Users
Advance Reporting
Coming Soon
Live Call Monitoring
Detailed Realtime Dashboard

Enterprise Plan

Custom

Comprehensive VoIP plan for unmatched communication solutions for large businesses and enterprises.

Everything in the Premium Plan, plus:

Queue Call Back
Coming Soon
All Call Strategy Features
Dedicated Account Manager
Phone and WhatsApp Support

Note: Your subscription only covers the plan and includes a complimentary $1 credit. Once this credit is used, you must load your wallet to make or receive calls/SMS. Phone numbers are billed separately. Please refer to the call and SMS rates for incoming and outgoing charges.

Q&A

Frequently asked questions

What is call center software for gyms and fitness studios?

Call center software for gyms and fitness studios is a cloud-based communication solution that helps fitness centers manage client inquiries, bookings, membership renewals, and feedback through calls, SMS, and automation tools, all from one platform.

How does Calilio help fitness businesses improve client retention?

Can Calilio integrate with gym management software?

Does Calilio support international franchises?

Can trainers use Calilio on mobile devices?

Is Calilio suitable for small gyms?

How secure is client data on Calilio?

Still have questions?

Can’t find the answer you’re looking for? Please chat with our friendly team.

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