Bulk SMS

Send instant updates, ticket alerts, or event reminders to your audience, cast, or crew in bulk. Keep everyone informed about showtimes, promotions, or production changes.

IVR (Interactive Voice Response)

Guide callers to the right department—such as production, press, or support—using self-service menu options. Reduce wait times and improve caller satisfaction.

Call Transfer

Move calls smoothly between agents or departments, like from casting to production. Keep conversations professional without forcing callers to repeat their issues.

Canned Response

Respond faster to common queries with pre-written replies for scheduling, ticketing, or casting updates. Maintain consistent tone and professionalism across all communications.

Call Disposition

Tag every call with an outcome—such as “callback required,” “booking confirmed,” or “media inquiry.” It keeps communication organized and helps teams follow up efficiently.

Custom Caller ID

Display your studio or network’s official number for all outgoing calls. Build trust with recognizable caller IDs and maintain a consistent brand identity.

Call Monitoring

Supervisors can listen to live calls to evaluate performance, ensure professionalism, and provide real-time feedback for agents or production coordinators.

Phone Number Sharing

Let multiple team members use the same number for inbound and outbound calls. Perfect for press offices, production teams, or campaign hotlines that need quick response times.

AI Call Reports

Receive AI-generated reports after every call. Get call summaries, transcriptions, sentiment analysis, reasons for calls, and conclusions to make data-driven production decisions.

Voicemail

Capture every missed call and convert messages into digital voicemails. Access them anytime, so no client, sponsor, or partner message goes unheard.

Voicemail Greetings

Create professional greetings for after-hours or during live shoots. Inform callers about response times and maintain engagement even when lines are busy.