Business Phone System for Customer Success Teams
Calilio provides a VoIP-powered business phone system for customer success teams to manage client communication, follow-ups, and onboarding from one cloud-based platform. Your team can handle calls, SMS, and voicemails over the internet, from anywhere, on any device, all the call data is stored in the cloud.
- Manage onboarding, renewals, and client check-ins with ease.
- Use local and toll-free numbers to improve accessibility.
- Track customer conversations with call recordings and AI call reports.
- Keep follow-ups organized with call disposition and contact notes.
Telephony Partner of 1000+ Businesses Worldwide
Get a Virtual Phone Number for Your Customer Success Team
Get a virtual phone number (local. mobile, toll-free, and vanity) to help your customer success team stay accessible and maintain consistent communication with customers. It allows clients to reach you easily for onboarding, check-ins, renewals, and ongoing support.Get your first local US number for free. Claim Now!
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Some numbers may require proof Of ID and address registration according to local laws. Certain numbers also require A2P 10DLC registration to send SMS and MMS messages to the United States.
Some Phone Numbers May Not Be Available Through This Search, As They Are Not Generally Offered To Customers. These Numbers Are Available On Order Request. Please Contact Support To Request Them.
How to Set Up Calilio for Your Customer Success Team?
To set up Calilio for your customer success team, you create your account, purchase or port your number, add your team members, and enable the telephony tools your CSMs need.
Create your Calilio account and log in to your dashboard.
Go to Settings > My Numbers to purchase a new number or port your existing line.
Invite members to use the number from Settings > Members.
Configure IVR, call forwarding, call queue, business hours and more.
Turn on call recording, voicemail transcription, and AI call reports.
Your team can now manage calls and SMS through the web app or mobile app (iPhone and Android) from anywhere.
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Set Up Business Phone System for Customer Success Teams in 100+ Countries
Integrate Calilio With Your Customer Success Tools and CRM Systems
Calilio connects with your CRM, onboarding platforms, and customer success tools to keep all communication and account data organized. Calls, SMS, call notes, dispositions, and AI insights sync automatically, helping your team manage customer relationships with clarity and consistency.
Zapier
Automation
Pipedrive
CRM
Pabbly Connect
Automation
LeadHeed
CRM
HubSpot
CRM
Salesforce
CRM
Mailchimp
Marketing
Krispchat
Sales Automation
Zendesk
Helpdesk
Request Integration
Calilio’s Pricing Plans for Customer Success Teams
Calilio has flexible VoIP pricing plans (starting from $15 per month) that support onboarding, renewals, follow-ups, and ongoing customer communication. You can start with a single user and scale your phone system as your customer base grows. Choose monthly billing or save more with annual plans.
Enterprise Plan
Custom
Everything in the Premium Plan, plus:
- Queue Call BackComing Soon
- All Call Strategy Features
- Dedicated Account Manager
- Phone and WhatsApp Support
Frequently asked questions
How does Calilio help customer success teams improve client relationships?
Calilio helps customer success teams stay organized with call notes, AI summaries, and complete call, SMS and voicemail history. Your team can manage onboarding, renewals, and follow-ups with clear context and consistent communication.
Can supervisors review and monitor calls for quality control?
Does Calilio support customer onboarding and renewal calls?
Does Calilio support SMS reminders for onboarding or renewals?
Can the customer success team work remotely with Calilio?
Still have questions?
Can’t find the answer you’re looking for? Please chat with our friendly team.