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Talkroute is a popular virtual phone number provider for small to medium-sized businesses. Despite being a well-known platform, many seek other options that provide better services.

In this blog, we will compare the top Talkroute alternatives, including their features, pricing, and customer support service, to see which one might be suitable for your company's requirements. Let's get started.


What Is Talkroute?

Talkroute is a cloud-based modern communication platform that provides a virtual number for making and receiving calls. Its features, such as call forwarding, routing, call recording, call stacking, single and multi-level auto attendant, and live call transfers, enhance communication experiences.

Pricing of Talkroute

Talkroute has four different pricing plans, each offering various features suitable for every organization.

Basic Plan: At $19/month, this plan is suitable for start-ups or individuals who need limited/basic calling features.

Plus Plan: At $39/month, this plan is suitable for small and growing companies that need more than one phone number.

Pro Plan: At $59/month, this plan is ideal for medium-sized organizations with multiple teams and departments that need advanced features.

Enterprise Plan: It offers customizable options based on specific business needs and is suitable for larger enterprises with complex communication requirements.

Why Do Businesses Look for Talkroute Alternatives?

Talkroute offers limited features like call forwarding, routing, voicemail, and caller ID. It also provides poor customer support and is considered high-priced compared to other VoIP providers, making it less appealing for enterprises that need a robust communication system.

Limited Features

Compared to other VoIP platforms, Talkroute offers limited features that might not be suitable for large enterprises looking for advanced services. Furthermore, its basic plan lacks many services that are available only after an upgrade.

Limited Customer Support

Talkroute has issues providing timely assistance, which can frustrate users and companies. Firms may experience downtime or delay without strong and responsive support, affecting their operations and productivity.

High Pricing

Talkroute's high pricing plan is another reason organizations seek budget-friendly alternatives. The provider offers limited features in the basic plan that are suitable only for individuals or start-ups. As companies grow and need more advanced features, they must switch to high-tier plans, which are comparatively expensive.

Confusing Setup

Talkroute's confusing setup makes it complicated for users who don't have high-tech knowledge. If a platform is difficult to navigate, it leads to wasted time and frustration, especially for small businesses, who may later look for alternatives that offer user-friendly installation procedures.

Comparing Top 8 Talkroute Alternatives for Business

Providers

Features

Pricing

Calilio
  • Unified Callbox

  • Internal Message

  • Click to Call

  • Conference Call

  • Automatic Call Distribution

  • Call Routing

  • AI-powered call summary

  • Basic Plan: $12 per user/month

  • Business Plan: $28 per user/month

  • Custom Plan

Nextiva
  • Free Local Phone Number

  • Free Toll-Free Number

  • Extension Dialing Number Change

  • Auto Attendant

  • Call Analytics

  • Voicemail

  • Digital Plan: $20 /user/month

  • Core Plan: $30 /user/month

  • Engage Plan: $40 /user/month

  • Power Suite: $60 /user/month

Aircall
  • Toll-Free Number

  • International Number

  • Call Conference Solution

  • Call Routing

  • Call Queuing

  • CRM Integration

  • Call Monitoring Software

  • Essential Plan: $30 /user/month

  • Professional Plan: $50 /user/month

  • Custom Plan

Dialpad
  • Real-Time Transcription

  • Integrated Caller ID

  • Voicemail Management

  • Sentiment Analysis

  • Integration with Other Tools

  • Call Recording

  • Custom User Settings

  • Standard Plan: $27 user/month

  • Pro Plan: $35 user/month

  • Enterprise Plan: Custom

MightyCall
  • Toll-free and Local Number

  • International Number

  • Vanity Number

  • Number Porting

  • Call Waiting

  • Calls Notes

  • Live Call Monitoring

  • Core Plan: $15 monthly per user

  • Pro Plan: $20 monthly per user

  • Enterprise Plan: Custom

Grasshopper
  • Businesses Texting

  • Call Forwarding

  • Virtual Fax

  • Custom Greeting

  • Reporting

  • Call Transfers

  • Extension

  • Business Phone Number

  • True Solo Plan: $14 per month

  • Solo Plus: $25 per month

  • Small Business: $80 per month

Vonage
  • Local Phone Numbers

  • Call Recording

  • Call Blocking

  • Call Conferences

  • Business Phone Apps

  • Business Call Recording Service

  • Admin Portal

  • AI Virtual Assistant

  • Basic Mobile Plan: $19.99 monthly per user

  • Premium Plan: $29.99 monthly per user

  • Advanced Plan: $39.99 monthly per user

JustCall
  • AI Call Analytics

  • AI Dialer

  • Agent Availability

  • Business Hours

  • Call Analytics

  • Assign Phone Numbers

  • Automated Insights

  • Essential Plan: $19 per month/user

  • Team Plan: $29 per month/user

  • Pro Plan: $49 per month/ user

  • Business Plan: Custom


(Note: Some prices may vary depending on monthly or annual billing.)

Calilio

Calilio is a modern communication platform that offers virtual numbers for over 100+ countries. It allows users to make audio calls over the Internet instead of using traditional phone lines. The platform provides advanced features such as a unified callbox, internal message, call forwarding, and others that meet today's business requirements at an affordable price.
 

Key Features of Calilio


Unified Callbox: Centralizes communication tools like calls, SMS, and voicemails in one interface.

AI Call Summary:  Automatically summarizes the overall call and analyzes the sentiment.

Internal Message: Allows users to send messages to each other directly for quick information exchange without needing external messaging tools.

Call Notes and Tags: Add notes during or after a call to note important information
 

What Makes Calilio Unique?

Where does Calilio fall?

  • Advanced VoIP Capabilities

  • 24/7 customer support

  • Scalable and adaptable services

  • Features-rich platform with analytics and customer insights

  • Call quality is dependent upon the internet

  • Due to advanced features, setup can be complex for beginners


How Do Calilio and Talkroute Compare?
 

  • Calilio has superior reliability and flexibility compared to Talkroute.
  • It has more comprehensive analytics tools.
  • It has better customer support options.

Nextiva

Nextiva empowers customers with various communication tools that help enterprises grow fearlessly. It enhances consumer lifetime value, operates more efficiently, and maximizes investment technology. The platform supports unified communication, integrating voice, video, and messaging, which makes it easier for the team to collaborate effectively.
 

Key Features of Nextiva


Unlimited Online Faxing: Send and receive faxes over the Internet without any traditional fax machine.

Free Local Phone Number: Upon sign-up, receive a free local phone number to help you establish a regional presence.

Advanced Call Management: Manage inbound calls and guides customers to the correct department.
 

What Makes Nextiva Unique?

Where does Nextiva fall?

  • Comprehensive VoIP features, including HD voice calls, video conferencing, and team chat

  • The NextivaONE app merges all communication tools into one platform

  • Advanced analytics and reporting capabilities

  • Seamless CRM integrations for enhanced customer interactions

  • Pricing may be higher compared to a simpler solution

  • Limited free trial options


How Do Netiva and Talkroute Compare?
 

  • Nexitiva provides a broad range of features suitable for larger companies, while Talkroute offers basic features.
  • Nextiva’s analytics and reporting tools are more advanced than those of Talkroute.
  • It offers 24/7 customer support, whereas Talkroute gives limited hours.
📖 You may also read: Nextiva Alternatives and Competitors in 2024

Aircall

Aircall is a communication platform designed specifically for large companies. It enables seamless voice communication through an app on computers and smartphones. It also eliminates the need for traditional desk phones, allowing teams to set up quickly and operate from anywhere. 
 

Key Features of Aircall


Toll-Free Number: Offers toll-free numbers for businesses to give customers a free way to reach them.

Call Routing: Automatically redirects calls to the right team members based on predefined rules.

Call Transcription: Converts voice calls into text, making reviewing and referencing conversations easier.
 

What Makes Aircall Unique?

Where Does Aircall Fall?

  • Quick setup with instant phone numbers

  • User-friendly interface designed for modern organization

  • Extensive integration capabilities with over 100 applications

  • Limited customization option for certain features

  • Occasional bugs in the application


How Do Aircall and Talkroute Compare?
 

  • Aircall is better suited for sales and customer support teams needing advanced communication tools, while Talkroute is ideal for smaller firms needing essential call management.
  • Aircall provides a more robust features set, including advanced analytics and integration, while Talkroute is more straightforward.
📖 You may also read: 10 Best Aircall Alternatives 

Dialpad

Dialpad is an AI-powered communication provider that allows companies to handle phone calls, messages, and video meetings in a single location. Whether you use a smartphone, computer, or tablet, it ensures that teams stay connected no matter where they are.


Key Features of Dialpad
 

AI-Powered Transcription: Get real-time call transcription and sentiment analysis for improved insights.

Manual call recording: Allows users to record phone conversations as needed easily

Click-to-Call: Initiate calls directly from web browsers or applications.
 

What Makes Dialpad Unique?

Where does Dialpad fall?

  • Offers AI-powered communication for real-time transcription and call coaching

  • Offers a seamless integration across devices, allowing communication from anywhere

  • Includes CRM integrations, custom workflow, and automated responses

  • Limited security features, lacking end-to-end encryption.

  • Basic plans have restricted features, requiring upgrades for essential features


How Do Dialpad and Talkroute Compare?
 

  • Dialpad supports companies of all sizes, whereas Talkroute mainly targets small and medium-sized businesses.
  • It offers AI-powered tools, while Talkroute mainly focuses on voice routing and call forwarding.
📖 You may also read: Top 10 Dialpad Alternatives 

MightyCall

MightyCall is a cloud call center software built for individuals and start-ups. It streamlines customer interaction management by handling calls, texts, and voicemails through a virtual number. The service provider’s application is simple to set up and packed with useful features like call forwarding, voicemail-to-email, and customizable greetings, all aimed at making companies' communication efficient.


Key Features of Mightycall
 

Call Routing: Easily route calls to any device based on availability.

Voicemail Transcription: Convert voicemails into text for easy reading and management.

Custom Greetings: Personalize customer interactions with tailored messages.
 

What Makes Mightycall Unique?

Where Does Mightycall Fall?

  • Offers a virtual phone number ideal for businesses and individuals

  • Offers a user-friendly interface with quick setup and mobile app availability

  • Has features like auto-receptionist, interactive voice response, call routing, and voicemail transcripts

  • Might not be suitable for large entrepreneurs

  • Compared to other competitors, it might not offer AI features


How Do Mightycall and Talkroute Compare?
 

  • MightyCall provides omni-channel communication (calls, social media, email), while Talkroute focuses mainly on call routing.
  • Mighycall is integrated with various CRMs, offering customer management, while Talkroute primarily focuses on call handling.
  • MightyCall's customer support is generally rated higher, offering 24/7 customer support compared to Talkroute.

Grasshopper

Grasshopper is designed for entrepreneurs and small organizations that need a professional phone presence regardless of a physical office location. You can use your business number on your mobile device to make and receive calls wherever you are. Features like call forwarding, voicemail transcription, and extensions for team members allow you to stay connected no matter where your work takes you.


Key Features of Grasshopper
 

Virtual Phone System: Manage company calls without a physical office line.

Multiple Extensions: Create extensions for different departments or team members.

Mobile App: Manage calls, texts, and voicemails from a mobile device.
 

What Makes Grasshopper Unique?

Where Does Grasshopper Fall?

  • Designed specifically for entrepreneurs, freelancers, and small businesses

  • Allows the user to make and receive calls from both mobile and desktops

  • Offers simple call-routing features for firms that don't need complex systems

  • Focuses on providing a basic, no-frills phone system

  • Lacks direct third-party app integrations


How Do Grasshopper and Talkroute Compare?
 

  • Grasshopper offers a broader range of features that are suitable for small companies.
  • Compared to Talkroute, Grasshopper’s plans are low-priced.
  • Grasshopper is highly mobile-friendly, with robust apps for both Android and iOS, whereas Talkroute focuses more on on-call management.

Vonage

Vonage provides internet-based (VoIP) phone services for both individuals and companies. It delivers an extensive range of business communication tools, including voice, video, and messaging capabilities. Known for its scalability, Vonage adapts well to organizations of all sizes, from small startups to large enterprises.


Key Features of Vonage
 

Comprehensive VoIP Features: Over 50 features, including video conferencing and call monitoring.

Call Announce: Plays a message with the caller's name or number before you answer.

AI Integration: Incorporates AI into its services to make communication more innovative and efficient.
 

What Makes Vonage Unique?

Where Does Vonage Fall?

  • Offers unified communications solutions, including voice, video, messaging, and conferencing

  • Provides the virtual number for 80+ countries

  • Offers a scalable pricing plan for small businesses and large

  • Lack of customer support

  • Lack of multi-factor authentication compromises security


How Do Vonage and Talkroute Compare?
 

  • Vonage offers a more extensive range of features, whereas Talkroute's features are rich but do not match the former’s offerings.
  • Vonage provides extensive API integrations for company customization, whereas Talkroute offers a more straightforward phone system.

JustCall

JustCall is tailored specifically for sales and support teams. It offers a cloud-based phone system that handles calls, texts, and entire call center operations through web or mobile apps. CRM integrations like Salesforce and HubSpot allow businesses to streamline and manage customer interactions more effectively.


Key Features of JustCall
 

AI-Powered Features: Includes call scoring, sentiment analysis, and real-time agent assistance.

Call Barging: Enable a third person to enter a call without ending and transferring.

Extensive CRM Integrations: Connect with over 100 CRMs to streamline workflows.
 

What Makes JustCall Unique?

Where Does JustCall Fall?

  • Offers VoIP services designed for sales and support teams

  • Integration with popular CRMs, such as Salesforce, HubSpot, Zoho, and others, for data management and call tracking

  • Offers local phone numbers in over 70 countries, making it suitable for international companies

  • The app is noted for taking longer to load, and there is a lag in receiving calls and messages

  • Issues with call transfer functionality when the main line is engaged


How Do Justcall and Talkroute Compare?
 

  • JustCall's advanced AI capabilities for call analytics and coaching surpass Talkroute's offerings.
  • JustCall offers SMS and messaging alongside voice, whereas Talkroute primarily focuses on voice communication.
  • JustCall supports more advanced call center features, making it more suitable for firms with high call volume.

Choose the Best Talkroute Alternative for Your Businesses

When choosing the best Talkroute alternative, consider business requirements, features, pricing, and customer support. Each option offers many features and pricing that cater to every company. You can choose the one that fits your company's requirements and enhances productivity.

Among many Talkroute alternatives, Calilio is a great and reliable VoIP platform offering advanced features at affordable prices. It provides a virtual number for more than 100 countries, which can benefit organizations that want to establish their market globally.

Frequently Asked Questions

Is Talkroute free?

No, Talkroute isn't free. However, it offers a 7-day free trial for businesses or individuals who want to check its service quality.

Is Talkroute a VOIP?

Yes, Talkroute is a VoIP platform that provides comprehensive communication through an internet-based phone system.

Can you transfer calls with Talkroute?

Yes, Talkroute allows you to transfer incoming calls seamlessly to any phone number, extension, or team member within your system.


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