How to Use the Same Phone Number on Two Phones?

Yes, cloud telephony services allow you to have two phones with the same number. These services let you install an app on multiple devices, so you can make and receive calls using the same VoIP number on each phone.

Unlike traditional cell phones, where only one device can have an active number at a time, a cloud telephony app lets you use the same business number on multiple devices. This means calls to your business line will ring on both phones simultaneously, making it easier to stay connected without switching SIM cards or carrying multiple devices for work and personal use.

With regular cell phones, you can’t simultaneously have the same number active on two devices. People often carry two phones or swap SIM cards to manage separate numbers, which can be inconvenient. If you’re using a traditional mobile carrier, your best options are call forwarding or carrier-specific solutions like T-Mobile’s DIGITS. This service lets you share your main number across devices by assigning secondary numbers while receiving calls on your primary line.

Having the same number on multiple devices offers many benefits, such as providing consistent and reliable customer support, helping you maintain a professional and trustworthy brand image, ensuring you never miss a potential client or lead, and boosting your sales opportunities.

If your team members have the same number as you, they can handle customer inquiries in your absence or when you are busy. Having two phones with the same number ensures that even when you cannot address customer issues personally, someone will represent your business and provide timely customer support.

A brand can get optimum recognition only when it regularly engages with its customers in person. Timely support helps customers save time and accomplish call objectives, which fosters brand reputation and customer loyalty. Besides, using consumer hotlines for your business is unprofessional and makes the public doubt your business's authenticity.

Having the same number on multiple phones allows you to divide support and cold calls among your two employees. You can simultaneously pitch to potential clients while addressing the rest of the customers’ issues. You also do not have to worry about queue tasks and manage calls better when you divide calls among multiple people.

When you have two phones with the same number, you and your team can approach more people and generate more leads for better sales. Missing client calls or being unable to reach the target audience stops you from making the public aware of your brand and making visible changes in your sales rate.

When multiple people work together through a single number, it optimizes communication efficiency and maintains a professional brand image. Number sharing is a feature that allows you to have two phones with the same number.

Having the same number on multiple phones helps businesses manage high volumes of calls daily or provide continuous customer support. When a call is made to the shared number, the number will ring simultaneously or as per the predetermined sequence on two phones, ensuring the available one attends the call.

Telecommunications Service Providers (TSP) and VoIP (Voice over Internet Protocol) providers offer number sharing; however, telecommunication service has some limitations.

Many telecommunication service companies like Verizon, T-Mobile and Optus offer a feature to have the same number on up to 5 phones. They charge a certain fee and taxes for each connected phone every month. The cost usually ranges from $15 to $30 for each device.

Note that to share the same number, all your devices must be compatible with the feature, and you may face restrictions regarding functionality and geographic coverage. Additionally, managing multiple devices on a single number can sometimes lead to missed or delayed notifications. Consult your mobile carrier to understand these aspects fully, including availability, pricing, and compatibility requirements.

Unlike TSP, which allows you to share the same number in up to 5 phones, VoIP service providers let you share the same number to unlimited phones. If you have a scalable business where your customers prefer to contact you via your phone number or expect a quick emergency response, you must consider VoIP phone service.

VoIP services operate over the Internet, allowing you to make and receive calls from anywhere with a local calling charge. Unlike traditional phone systems, VoIP lets you use the same number across multiple devices, including phones, laptops, and tablets. It ensures your team can stay connected and responsive, whether in the office or on the go.
 

VoIP phone service offers significant advantages beyond number sharing. For example, call forwarding ensures no call goes unanswered, and voicemail-to-email allows easy message retrieval.

Calilio is an ideal solution for businesses looking for VoIP phone service. Our cloud phone system allows you to either port and share your existing carrier phone number or buy a new virtual number and share it among your team.

TSP and VoIP revolve around the same motive of making a single number accessible to multiple users, but the features and benefits they offer differentiate them. TSPs have limited device number-sharing capabilities, higher costs, and less flexibility, making them inappropriate for business scalability.

On the other hand, VoIP service providers let number sharing among multiple devices, allowing flexibility and scalability. Additionally, it is cost-effective and includes additional features like call forwarding, call management tools, and interactive voice response (IVR). For businesses and organizations that manage high call volumes each day, VoIP number sharing can be more sustainable and economical.

Multiple device/user access for the same number is a practical solution for enhancing business communication, customer service, and productivity. Companies can set up one toll-free contact number for multiple agents so that the customers always get timely assistance from your company representatives. Likewise, the companies can use the same number for cold calling to maintain a professional brand image among the public.