9 Best Malaysia Virtual Phone Number Providers

A Malaysian virtual phone number is a cloud-based telephone number with the Malaysian country code +60, but it isn’t tied to a physical phone line or a SIM card. Instead, it works through the internet using VoIP (Voice over Internet Protocol) without compromising the call quality. So, you can make and receive calls from anywhere in the world using a Malaysian virtual number without a physical presence.

Moreover, a Malaysian virtual phone number comes with advanced features like call forwarding, IVR menus, voicemail, and call recording. This makes it easier for local customers to connect with your business without setting up a physical office there. In short, it offers a cost-effective and flexible way to build a strong presence in the Asian country.

There are basically three types of Malaysian virtual phone numbers: landline, mobile, and toll-free.

1. Landline Numbers: Malaysia’s virtual landline numbers are associated with specific areas within the country. They are perfect for businesses that want to establish a local presence in the community.
2. Mobile Phone Numbers: Malaysia’s virtual mobile phone numbers begin with specific mobile carrier prefixes such as 10, 11, and 12, depending on the carrier provider.
3. Toll-free Phone Numbers: A virtual Malaysia toll-free phone number is free for the caller to dial, and the number’s owner is responsible for the expenses. These numbers are mostly used by customer service lines to provide free calls to customers.

The best Malaysia virtual number provider is the one that offers fair pricing, strong call quality, useful features, and reliable support.

1. Pricing and Plans: Compare plans from different Malaysia virtual phone number providers. Check for flexible options, fair rates, and no hidden fees.
2. Call Quality and Reliability: Choose a service provider that delivers clear voice quality and stable connections with a guaranteed uptime of over 90%
3. Available Features: Look for features like IVR, call forwarding, call recording, and analytics to manage customer calls more easily.
4. Customer Support: Pick a provider with 24/7 customer support, as quick assistance ensures smooth use of your Malaysian virtual number.

Calilio is the best virtual number provider to get your Malaysian phone numbers. It allows you to set up virtual numbers easily for local presence and communication. Whether looking to improve your business’s reach or enhance customer support in Malaysia, Calilio provides an effective cloud-based solution for managing calls and interactions.Calilio generally offers two types of Malaysian mobile numbers: one with SMS capability and the other with voice calling. However, both numbers are priced the same, at $7.50. Moreover, Calilio also provides Malaysian toll-free numbers for $37.50.

Koala Calling is another popular virtual phone number provider in Malaysia. They offer a variety of numbers, including toll-free, national, local, and mobile, with great plans.

The Koala Calling’s pricing plan varies according to the number you choose. For instance, a basic plan for a geographic number costs $14.95, while the same plan for a virtual mobile number costs $33.95. In particular, you can choose from options like a geographic, national, mobile or toll-free numbers.

CallHippo is another reliable virtual phone number provider offering Malaysian local and toll-free virtual numbers. Its utmost uptime helps you build trust and credibility in the Malaysian market. Moreover, it supports CRM integration, further enhancing your business telephony system.
CallHippo offers a 10-day free trial which means before committing fully, you can check whether it meets your business needs or not.

CloudTalk is a virtual phone number provider in Malaysia with integrated AI business calling software. It offers Malaysian local numbers, especially for Kuala Lumpur. It also provides national, mobile, and toll-free numbers for other Asian countries.
It offers smart routing features, making it particularly popular with customer service teams. Moreover, it provides a 14-day free trial to evaluate it before purchasing the paid model.

Justcall offers virtual numbers for over 70 countries, including Malaysia. Due to its exclusive features and plans, JustCall is a solid choice for businesses of all sizes, especially those in customer service or sales in Malaysia.
With JustCall, you can get Malaysian virtual numbers in just four steps from anywhere - sign up, access the phone number section, select a Malaysian number, and activate.

Located in Jalan Ampang, Kuala Lumpur, CallaCloud is a Malaysian SIP trunk and VoIP provider that offers DID (Direct Inward Dialing) numbers in the country. It provides the service especially for the cities like Kuala Lumpur, Pulau Pinang, Johor, Labuan, Kota Kinabalu, and Bintulu.

CallaCloud provides the virtual number in different pricing models. The price of a Malaysian DID number in the OTC (One-Time Charge) rate is $40.5, and the MRC (Monthly-Recurring Charge) rate is $20.2.

Note: Prices are converted from Malaysian Ringgit and may vary with current exchange rates.

Twilio is a reliable Malaysia virtual phone number provider that offers local numbers. It supports SMS, voice calls, WhatsApp messaging, and other business communication features in its number.
Moreover, it offers all new customers a free trial, but with some limitations, such as only 10-minute and five concurrent calls.

Trusted by over 5,000 Global brands, Avoxi offers virtual phone numbers of Malaysia and 150+ countries. It is known for premium call quality and reliable uptime.
It provides toll-free, national, local DID, TrueLocal (2-way voice), and UIFN (Universal International Freephone Number) numbers of Malaysia.

FlyNumber is another dependable Malaysian virtual number provider that offers local and toll-free numbers to help you build a local presence in Malaysia.
Unlike many others, FlyNumber charges per Malaysia phone number instead of per user. However, it does offer a 30-day free trial with limited features, which is ideal for testing the service before committing.

To get a Malaysia virtual phone number, simply create an account with Calilio, decide on the number type, select Malaysia in the country section, choose your desired number, complete the payment, and set up call settings. After that, you can start using the Malaysian virtual number.

Here are the detailed steps:

• Step 1: Sign up for a Calilio account and log in.
• Step 2: Select Malaysia as the country for your number.
• Step 3: Choose the type of number from local, mobile, or toll-free virtual number.
• Step 4: Choose a number as per your liking.
• Step 5: Complete the payment and submit documents (if necessary).
• Step 6: Once activated, you can start making and receiving calls and SMS online.

CloakMobile, Receive-SMS-Free.cc and MyTempSMS are free Malaysia virtual phone number providers that offer long-term and temporary numbers for SMS verification.

CloakMobile provides free temporary Malaysian virtual numbers for SMS verification without registration. These numbers are disposable, and messages received within them are discarded after 48 hours. They are perfect for quick, convenient solutions for online verification or registration.

Receive-SMS-Free.cc is a simple and reliable solution for those who need to receive SMS verification codes without using a personal number. You can receive SMS worldwide in a few steps without additional conditions or registration.

Perfect for receiving OTP verification codes or any short-term communication, MyTempSMS offers temporary, free Malaysian phone numbers for SMS. You can use this number to register on Facebook, WhatsApp, Twitter, and more.

There are numerous Malaysian virtual phone number providers, whether you're looking for a free number or a paid plan with more advanced features. However, it is essential to choose a provider that suits your requirements and always check whether the service meets your needs.