Hong Kong · +852

Hong Kong Virtual Phone NumbersMobile & Toll-Free

Reach customers in Hong Kong on a Hong Kong number. Set up a mobile or toll-free number online, then answer from your browser or your phone.

  • Mobile and toll-free numbers.
  • Calls, SMS and MMS over the internet, on the web app, iOS and Android.
  • Port in your current Hong Kong number where porting is available.
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  • Mobile and toll-free numbers
  • No porting fees
  • Call and text over the internet
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+852 3016 XXXX

NATIONAL

Voice
$ 0.00

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Seamlessly transfer your existing local, toll-free, or mobile numbers to Calilio with no porting fees. Our team handles the entire carrier switch for you.

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Number types

Types of Hong Kong Virtual Phone Numbers

Choose a mobile number for field teams or a toll-free number for a national support line.

Mobile numberA mobile number in Hong Kong’s mobile number range
Looks like
5123 4567
Best for
Field teams and sales reps; customers recognise it as a mobile. Document checks may apply.
Price
$18.00/mo
Toll-free numberA toll-free number; calls are free for callers inside Hong Kong
Looks like
800 123 456
Best for
National support lines. You pay for incoming minutes.
Price
$30.00/mo

Plans That Fit Your Hong Kong Number

Hong Kong numbers are paid add-ons, billed monthly on top of your plan: $18.00 for mobile and $30.00 for toll-free. The free first number on each plan covers US, Canada or UK local numbers, and the monthly bundle covers calls and texts to US and Canada numbers; calls and texts to Hong Kong are billed at Hong Kong rates.

Compare plans
Standard
$12user/month, billed annually

200 free minutes and 100 SMS to US/Canada numbers, every month

Premium
$28user/month, billed annually

1,000 free minutes and 500 SMS to US/Canada numbers, every month

Custom
Custom Plan

Volume rates and extra free calls and SMS

Freebies every month
  • 100 min AI transcription
  • 1,000 min call recording
  • 1,000 min storage
  • 100 min AI Voice Agent

Amounts shown are on Premium. Standard includes 100 min call recording and storage, 10 min AI transcription and 10 min AI Voice Agent (incoming). The free calls and SMS apply only to calls and texts to US and Canada numbers, and the free first number applies to US, Canada or UK local numbers, so Hong Kong numbers are paid.

Calling costs

Hong Kong Calling and SMS Rates

Number prices are monthly. Calls and texts to Hong Kong numbers are billed per minute or segment from your wallet, because the free monthly bundle covers US and Canada numbers only.

Pay-as-you-go rates (USD)
Number
per month
Mobile
$18.00
Buy
Toll-free
$30.00
Buy
Calls to Hong Kong numbers
per minute
$0.0638
Receiving calls
per minute
$0.0307
SMS send
per segment
$0.1157
SMS receive
per segment
$0.0640
The free monthly calls and SMS apply only to calls and texts to US and Canada numbers, so the charges for Hong Kong calls and texts are deducted from your wallet. You can buy prepaid VoIP packs to save up to 30% on calls & SMS. Explore Calilio Hub →
Set up in 5 minutes

How to Get a Hong Kong Virtual Phone Number

Create a Calilio account, choose your Hong Kong number, add any documents it asks for and pay. Once approved, which usually takes about 2 business days, the number is ready to use.

  1. 1Sign up
    Sign up and create your Calilio account with a Standard, Premium or Custom plan.
  2. 2Choose the country
    Click + next to Numbers in the sidebar to open Purchase Number. Choose Hong Kong, then the type and capabilities you need.
  3. 3Search and add
    Search by any digits you want. The app lists each number’s requirements. Then Add to Cart.
  4. 4Verify and pay
    Upload any documents the number needs, then pay. Approval usually takes about 2 business days.
Porting

Already have a Hong Kong number? Bring it to Calilio.

Port your Hong Kong number to Calilio with no porting fees, where porting is available. Keep your old service active until the port completes.

Start a port request
Features

Smart Features With Every Hong Kong Number

Everything your team needs to run calls and texts on a Hong Kong number, from routing to AI call reports, in one workspace.

Explore all features
  • Basic Telephony
    Phone GreetingsRecord or upload a welcome message that plays before your team picks up, so every caller hears a professional greeting.Learn more
  • Basic Telephony
    Web PhoneMake and receive calls straight from the browser with the Calilio web dialer, no desk phone or extra software needed.Learn more
  • Basic Telephony
    VoicemailMissed calls land in a shared voicemail box with playback, transcription and voicemail-to-email so nothing slips through.Learn more
  • Basic Telephony
    SMS/MMSSend and receive texts and picture messages from your business number, with every conversation kept in one thread.Learn more
  • Inbound Routing
    IVR (Interactive Voice Response)Give callers a menu such as "Press 1 for Sales" and route each choice to the right team automatically.Learn more
  • Inbound Routing
    Business HoursSet when each number is open, and send after-hours calls to voicemail, a greeting or another team.Learn more
  • Inbound Routing
    Simultaneous RingRing every agent in a group at once so the first free person answers and callers never wait.Learn more
  • Outbound Campaigns
    Power DialerLoad a contact list and Calilio dials the next number the moment a call ends, so agents spend their time talking, not dialing.Learn more
  • Outbound Campaigns
    Call DispositionTag every call with an outcome such as Interested, Callback or No answer, and report on results by campaign.Learn more
  • Outbound Campaigns
    Bulk SMSSend one message to a whole list of contacts at once for promotions, reminders and announcements.Learn more
  • Outbound Campaigns
    Schedule SMSWrite a message now and have it sent at the right time in the customer's time zone.Learn more
  • Team Collaboration
    Call ForwardingForward calls to a mobile, another agent or an external number whenever you are away from the desk.Learn more
  • Team Collaboration
    Call TransferHand a live call to a colleague warmly or blindly, with a note about what the caller needs.Learn more
  • Team Collaboration
    Internal CommunicationCall and message teammates inside Calilio, share files and keep internal chatter out of customer threads.
  • Call Monitoring
    Live Call ListeningListen in on live calls from the dashboard to coach new agents and check quality in real time.Learn more
  • Call Monitoring
    Call WhisperingSpeak to your agent during a call without the customer hearing, so you can guide them through tricky moments.Learn more
  • Call Monitoring
    Call Barge-inJoin a live call as a third participant when a supervisor needs to step in.Learn more
  • Call Monitoring
    Call RecordingRecord calls automatically or on demand, and replay them from the call log whenever you need to.Learn more
  • Call Monitoring
    AI Call ReportsGet a summary, purpose, sentiment and follow-ups for every call, generated automatically after it ends.Learn more
Hong Kong rules to know

Before You Get a Hong Kong Number

The basics, before you go live in Hong Kong.

Number types in Hong KongCalilio offers mobile and toll-free numbers in Hong Kong. Availability, SMS support, pricing and document checks can vary by number type and carrier, so confirm in the Calilio dashboard before you buy.
Dialing a Hong Kong numberFrom abroad, dial +852 followed by the full national number: 2123 4567 becomes +852 2123 4567.
Greetings in CantoneseCallers in Hong Kong will mostly expect Cantonese and English. Record your phone greeting, voicemail message and IVR menu in the language your customers use, and add a second menu option for another language if you serve more than one.
Hong Kong at a glance

Calling Hong Kong From Abroad

Calilio gives your team a +852 presence in Hong Kong without opening a local office. Numbers are written 2123 4567 inside Hong Kong and +852 2123 4567 from abroad.

Before you launch, check the time difference: Hong Kong follows UTC+8, with no daylight saving. A typical mobile number looks like 5123 4567. Calilio offers mobile numbers and toll-free numbers in Hong Kong.

Country code
+852
Status
Special administrative region of China
Languages
Cantonese and English
Currency
Hong Kong dollar
Time zone
UTC+8 all year
Number format
2123 4567 → +852 2123 4567
Number length
Mobile 8 · Toll-free 9 digits
Dialing from the US
011 852 + number
FAQs

Frequently Asked Questions

Everything you need to know about Calilio. Can't find your answer? .

Hong Kong numbers are billed monthly on top of a Calilio plan: $18.00/month for a mobile number and $30.00/month for a toll-free number. Plans start at $12 per user per month billed annually ($15 monthly). Calls to Hong Kong are charged per minute at $0.0638 - $0.0810. The free first number is for US, Canada or UK local numbers only.

Get Your Hong Kong Business Number Today

Your Hong Kong number is a few clicks away, from $18.00/month. Set up in about 5 minutes.

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